Senior Help Desk Engineer System OneSenior Help Desk EngineerBethesda, MD$80,000–$95,000 / yearSystem One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Requirements Minimum of 5+ years of IT support experience, including at least 2 years in a supervisory or lead role.
NewService Center Analyst NuAxis InnovationsService Center AnalystSterling, VAExposure to Microsoft Intune (Endpoint Manager) in a Tier 1 support capacity, including basic device enrollment support and assisting users with access or connectivity issues. This role is ideal for a customer-focused IT professional who thrives in a fast-paced environment, takes ownership of issues end-to-end, and is committed to meeting service-level agreements (SLAs).
IT Service Desk Support Specialist NEW Guitar Center IncIT Service Desk Support Specialist NEWFrederick, MD$68,000–$90,000 / yearThe position focuses on resolving support requests, maintaining user access, supporting end-user devices and applications, coordinating escalations, meeting service-level expectations, maintaining accurate records, and improving support documentation. Perform basic user account and access support, including account setup, password resets, account unlocks, permissions, group membership updates, profile changes, e-mail access support, and related login issues.
IT Support Services Nightwing Intelligence SolutionsIT Support ServicesSterling, VirginiaNightwing is seeking a Technical Engagement Network (TEN) Lab Manager with experience in customer service and IT support operations to be a member of the IT support services desk in the customer environment supporting analysts and business continuity of the customer mission. - Support the implementation of new technologies and equipment in the lab environment, - Provide support as needed to lab staff in the tasks of provisioning and issuing equipment to end users, as well as maintaining inventory database.
IT Support Specialist Virginia Tire & Auto LLCIT Support SpecialistAshburn, VAThe IT Support Specialist plays a key role in ensuring the smooth functioning of Virginia Tire & Autos IT infrastructure by providing technical support, maintaining system security, and contributing to cross-functional IT projects. This position is responsible for resolving help desk tickets, supporting security protocols, and collaborating with both internal teams and external vendors to deliver exceptional service.
Technical Instructor I (IT Support) Per ScholasTechnical Instructor I (IT Support)Silver Spring, MarylandBy teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. Strong technical aptitude (Google Sheets/Excel, Slides/PowerPoint, Salesforce, Slack, Zoom, etc.), project management, and organizational skills with detailed follow-through abilities.
Senior IT Support Technician The Henry M Jackson Foundation for the Advancement of Military Medicine IncSenior IT Support TechnicianBethesda, MDSupport organizational convening by managing conference room and meeting technology (e.g., audio/visual, conferencing platforms, control systems); prepare rooms for events, respond to live support requests, and partner with stakeholders to deliver reliable, user-friendly meeting experiences. Manages endpoint lifecycle activities from procurement through deployment, maintenance, and retirement; independently troubleshoots hardware/software issues across endpoints, peripherals, lab equipment, and IoT devices; and serves as the primary point of contact for conference room and meeting technology.
NewIT Support Technician KBR IncIT Support TechnicianVA$159,300–$194,600 / yearKBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. Additional Compensation: KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation.
IT Support Associate University of MarylandIT Support AssociateCollege Park, MD$56,773–$68,128 / yearSkill in configuring computer hardware and software; to analytically design program logic or solve technical problems; in operating supported computers and peripherals. EXPERIENCE: Two years with the types of hardware and software to be supported, one year of which included user support, user training, and/or programming.
IT Infrastructure & Support Analyst Staples IncIT Infrastructure & Support AnalystPAThe Technical Analyst II provides efficient, timely, and responsive technical support to associates, ensuring reliable operation of end-user systems, network infrastructure, and enterprise applications. This role supports both on-site operations (including distribution/warehouse environments) and remote users, delivering a combination of deskside, infrastructure, and project-based technical support.
NewIT Production and Systems Support Engineer (Mainframe and Claims Processing) MindlanceIT Production and Systems Support Engineer (Mainframe and Claims Processing)Columbia, MDThe ideal candidate will combine mainframe expertise, application support, data analysis, and incident management skills to support both legacy and modern platforms while delivering high-quality service to internal teams and external plan vendors. This role is responsible for ensuring stability, performance, and continuous improvement of applications supporting claims vouchering, adjudication, and EDI processing.
Pending TSA Field IT Operations & Customer Support Opportunities Science Applications International CorpPending TSA Field IT Operations & Customer Support OpportunitiesVA$40,001–$80,000 / yearFOCUS will deliver nationwide IT end-user and field support services to approximately 85,000 TSA users at more than 500 locations, supporting TSA's Office of Information Technology (OIT). SAIC is seeking incumbent and external talent to support the Department of Homeland Security (DHS) Transportation Security Administration (TSA) Field Operations & Customer Support (FOCUS) program.
Hiring Cleared Enterprise IT & Mission Support Specialists TS SCI w Poly OR Poly Obtainable Peraton IncHiring Cleared Enterprise IT & Mission Support Specialists TS SCI w Poly OR Poly ObtainableVA$86,000–$138,000 / yearPeraton is actively building a pipeline of qualified candidates in anticipation of upcoming opportunities supporting the operational backbone of a 24x7 intelligence enterprise - where mission continuity is non-negotiable and modernization is intentional. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies.
IT Field Support Specialist T-Rex Solutions LLCIT Field Support SpecialistColumbia, MD$40,000–$60,000 / yearInfrastructure Maintenance: Maintain and support government and/or vendor-manufactured fiber optic modems, multiplexers, fiber optic/Ethernet cables, and telephone systems to ensure robust and reliable connectivity. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering.
Senior Manager IT Support - Facilities Engineering Kaiser PermanenteSenior Manager IT Support - Facilities EngineeringSilver Spring, MDEssential Responsibilities: Manages designated units by translating business plans into tactical action items; communicating goals and objectives; ensuring all policies and procedures are followed; overseeing the completion of work assignments; assuming responsibility for decision making; aligning team efforts; building accountability for and measuring progress in achieving results; incorporating resources, costs, and forecasts into unit plans; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; partnering with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies; and influencing units to operate in alignment with business objectives. Pursues professional growth and provides developmental opportunities for others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; hiring, training, and developing talent for growth opportunities; delegating tasks and decisions; fostering open dialogue amongst departments; strategically evaluating talent for succession planning; setting performance management guidelines and expectations across units; and working closely with employees to set goals and provide open feedback and coaching to drive performance improvement.
Senior Specialist, IT Network Support - Operations SSP Group PLCSenior Specialist, IT Network Support - OperationsAshburn, VARemote$92,000–$100,000 / yearYoull partner with construction teams during new restaurant openings, troubleshoot complex network issues, oversee network performance and security, and serve as the technical expert supporting critical operational environments in some of the busiest airports in the world. Were looking for a Senior Specialist, IT Network Support to lead the design, implementation, support, and optimization of network infrastructure across our airport restaurant operations throughout North America.
FY27: IT Systems Specialist (Intern I II III), School Technology Support, 8 hours/12 months, Ad closes 7/13/26 Montgomery County Public Schools, MarylandFY27: IT Systems Specialist (Intern I II III), School Technology Support, 8 hours/12 months, Ad closes 7/13/26Rockville, MDBased on the assigned level, this work may include analyzing and resolving problems related to workstations, networks, servers, and printers; performing systems analysis; designing and implementing configuration changes; and performing related duties as required or assigned. Physical Demands: Special physical tasks such as moving computer equipment, wire management, equipment maintenance, and computer and peripheral connection/installation require the ability to bend, lift, climb, carry, and crawl; often under tables or in small spaces.
IT Onsite Support (Gaithersburg, English, Part-time) D-ployIT Onsite Support (Gaithersburg, English, Part-time)Gaithersburg, MDD-ploy is a company providing IT and engineering solutions with projects worldwide, including in Switzerland, Germany, the Czech Republic, Austria, the United Kingdom, and the United States. We are looking for committed, flexible, and solution-oriented individuals who are willing to work on-site and become part of a dynamically growing, international organization.
Help Desk Specialist II (Tier II – Advanced Support) Aretec IncHelp Desk Specialist II (Tier II – Advanced Support)Ashburn, VARemoteFull timeAretec is seeking a Help Desk Specialist II (Tier 2 – Advanced Support) to provide advanced technical support for the Customs and Border Protection (CBP) Technology Service Desk (TSD) . Perform remote installation and troubleshooting of workstations and peripherals, including desktops, laptops, tablets, printers, scanners, and cameras.
5165 - Data Center IT Infrastructure Technician NTT Global Data Centers Americas5165 - Data Center IT Infrastructure TechnicianAshburn, VirginiaThe Data Center IT Infrastructure Technician responsibilities also include but are not limited to racking and stacking equipment, installing PDU’s creating and managing documentation, and periodically supporting help desk functions such as participating in a phone queue, preforming desktop support, and deploying hardware (laptops, VoIP phones, peripherals). Installation of data center infrastructure materials including racks and cabinets w/ grounding, cable tray and ladder, cable management, copper and fiber networking cable, copper and fiber patch panels and any other materials necessary for data center operations.
5155 - Data Center IT Infrastructure Technician NTT Global Data Centers Americas5155 - Data Center IT Infrastructure TechnicianAshburn, VirginiaThe Data Center IT Infrastructure Technician responsibilities also include but are not limited to racking and stacking equipment, installing PDU’s creating and managing documentation, and periodically supporting help desk functions such as participating in a phone queue, performing desktop support, and deploying hardware (laptops, VoIP phones, peripherals). Installation of data center infrastructure materials including racks and cabinets w/ grounding, cable tray and ladder, cable management, copper and fiber networking cable, copper and fiber patch panels and any other materials necessary for data center operations.
3544 - Data Center IT Infrastructure Technician NTT Global Data Centers Americas3544 - Data Center IT Infrastructure TechnicianAshburn, VirginiaThe Data Center IT Infrastructure Technician responsibilities also include but are not limited to racking and stacking equipment, installing PDU’s creating and managing documentation, and periodically supporting help desk functions such as participating in a phone queue, preforming desktop support, and deploying hardware (laptops, VoIP phones, peripherals). Installation of data center infrastructure materials including racks and cabinets w/ grounding, cable tray and ladder, cable management, copper and fiber networking cable, copper and fiber patch panels and any other materials necessary for data center operations.
IT Service Desk Analyst 22nd Century Technologies, Inc.IT Service Desk AnalystBoulevard, MDThe technicians will be scheduled based on the call volume, vacation plans, and other MC requirements, so they must be flexible to work any shift or schedule, including weekends. 10) Experience with chat support and email support in addition to phone support is a plus.
Manager, Desktop Support & Project Management LCGManager, Desktop Support & Project ManagementBethesda, MarylandAdditionally, the candidate will serve as the primary technical escalation point for the team, demonstrating strong hands-on expertise in Active Directory (including OU structure), endpoint management tools such as JAMF and SCCM, and mobile device management platforms like Intune or MobileIron. The ideal candidate will also lead day-to-day contract and project activities across multiple task areas, including scheduling meetings, briefing stakeholders, and tracking actions to closure, while keeping leadership informed of mission-impacting issues such as outages or security events.
Help Desk Specialist II (Tier 2 - Advanced Support) Titan Technologies CareerHelp Desk Specialist II (Tier 2 - Advanced Support)Ashburn, VirginiaThis role provides advanced Tier II technical troubleshooting and resolution for employees, contractors and external customers by responding to hardware, software, network, mobile device, VPN, and access-related issues. The ideal candidate should have at least two years of IT support experience, strong knowledge of Windows, Active Directory, Microsoft 365, and remote access technologies, and the ability to work in a fast-paced, customer-focused environment.
Manager, Desktop Support & Project Management LCG, Inc.Manager, Desktop Support & Project ManagementMaryland, MD$100,000–$140,000Additionally, the candidate will serve as the primary technical escalation point for the team, demonstrating strong hands-on expertise in Active Directory (including OU structure), endpoint management tools such as JAMF and SCCM, and mobile device management platforms like Intune or MobileIron. The ideal candidate will also lead day-to-day contract and project activities across multiple task areas, including scheduling meetings, briefing stakeholders, and tracking actions to closure, while keeping leadership informed of mission-impacting issues such as outages or security events.
Desktop Support Technician, Associate LCG, Inc.Desktop Support Technician, AssociateMaryland, MD$28–$32Provide Tier II/Tier III end-user support for Microsoft Windows 10/11 and macOS (Big Sur, Monterey and later) environments, including OS configuration, troubleshooting, and performance optimization. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.
NewIT Service Desk Technician Northwest Federal Credit UnionIT Service Desk TechnicianHerndon, Virginia$21.42–$36.47 / hourFull timeResponsibilities: Categorize and prioritize incoming calls and self-service submissions to the IT Service Desk to ensure user and member needs are addressed in a timely and effective manner, and in accordance to established Service Level Agreements (SLA’s). If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Department at 703-709-8900 or HRDepartment@nwfcu.org.
Help Desk Specialist II (Tier II- Advanced Support) Aretec Group IncHelp Desk Specialist II (Tier II- Advanced Support)Ashburn, VAAretec is seeking a Help Desk Specialist II (Tier 2 - Advanced Support) to provide advanced technical support for the Customs and Border Protection (CBP) Technology Service Desk (TSD). Perform remote installation and troubleshooting of workstations and peripherals, including desktops, laptops, tablets, printers, scanners, and cameras.
Desktop Support Technician, Senior LCG, Inc.Desktop Support Technician, SeniorMaryland, MD$30–$38Certifications: Demonstrated ability to leverage AI-powered tools (e.g., ChatGPT, Microsoft Copilot) to enhance productivity in desktop support operations, including troubleshooting technical issues, generating incident reports, documenting resolutions, developing user training materials, and guiding team members in using Microsoft 365 Copilot to improve collaboration, streamline workflows, and accelerate issue resolution. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.
NewDesktop Support Technician LeidosDesktop Support TechnicianBethesda, MarylandMust have normal color vision to identify different colors of wires and cables; must have correctable vision to 20/20 or better so you can see objects and information displayed in schematics, test equipment, and computer monitors; must have depth perception to be able to judge distance between objects to work safely on ladders and in confined spaces; must be able to use and read digital test equipment such as OTDR (optical time-domain reflectometer). Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport.
Desktop Support Technician, Junior LCG, Inc.Desktop Support Technician, JuniorMaryland, MD$23.08–$28.85The ideal candidate will provide end-user deskside and remote support for Windows, macOS, and iOS devices, assist with hardware/software troubleshooting, ticket management, endpoint management, and support NIH security compliance requirements. This role supports a fast-paced customer environment and will work closely with federal leads and IT teams to ensure high-quality service delivery, strong documentation, and timely remediation of incidents and security vulnerabilities.
Desktop Support Technician, Associate LCGDesktop Support Technician, AssociateBethesda, MarylandProvide Tier II/Tier III end-user support for Microsoft Windows 10/11 and macOS (Big Sur, Monterey and later) environments, including OS configuration, troubleshooting, and performance optimization. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.
IT Manager Harrison Gray Search & ConsultingIT ManagerRockville, MarylandGrowth Path For the right person, the role expands over time into broader vendor management, cybersecurity governance, infrastructure leadership, executive communication, and contract negotiation, with a path toward an IT Director position. Use intermediate-to-advanced spreadsheet skills — formulas, pivots, lookups, conditional logic, basic dashboards — to turn raw data into clear reporting for non-technical audiences.
IT Technician (onsite Millersville MD) Marathon TSIT Technician (onsite Millersville MD)Ashburn, VAThis role involves processing trouble tickets, imaging and encrypting devices, shipping and receiving IT equipment, performing laptop repairs, and maintaining an organized warehouse environment. Receive and manage bulk shipments of IT equipment from third-party vendors, including unloading large pallets from tractor-trailers and distributing them within the warehouse.
Desktop Support Technician, Junior LCGDesktop Support Technician, JuniorBethesda, MarylandThe ideal candidate will provide end-user deskside and remote support for Windows, macOS, and iOS devices, assist with hardware/software troubleshooting, ticket management, endpoint management, and support NIH security compliance requirements. This role supports a fast-paced customer environment and will work closely with federal leads and IT teams to ensure high-quality service delivery, strong documentation, and timely remediation of incidents and security vulnerabilities.
NewDesktop Support Technician Leidos Holdings IncDesktop Support TechnicianBethesda, MD$35–$38 / hourMust have normal color vision to identify different colors of wires and cables; must have correctable vision to 20/20 or better so you can see objects and information displayed in schematics, test equipment, and computer monitors; must have depth perception to be able to judge distance between objects to work safely on ladders and in confined spaces; must be able to use and read digital test equipment such as OTDR (optical time-domain reflectometer). Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport.
Service Year Option - IT Helpdesk Assistant Brook Lane Health Services IncService Year Option - IT Helpdesk AssistantHagerstown, MDThe IT Desktop Support Technician provides first-line technical support for computer hardware, software, and network systems across the organization. Benefits include health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage.
Senior IT Technical Specialist TalentFish LLCSenior IT Technical SpecialistRockville, MD$41–$53 / hourThis role supports workstations, servers, network infrastructure, AV technologies, cloud-based systems, and scientific laboratory environments while partnering closely with IT leadership and infrastructure teams to ensure reliable day-to-day operations and exceptional end-user support. All offers are contingent upon the completion of a background check, which may include but is not limited to reference checks, education verification, employment verification, drug testing, criminal records checks, and any required certifications or compliance requirements based on the end client's background check policies and applicable laws.
NewHelp Desk Specialist I - Tier 1 Support TEEMAHelp Desk Specialist I - Tier 1 SupportAshburn, VA$48,000–$50,000You will manage inbound support requests through phone, chat, email, and ticketing systems, providing exceptional customer service while troubleshooting application and access issues. Success in this role requires strong technical aptitude, excellent communication skills, and the ability to thrive in a rotating shift environment supporting mission-critical operations.
IT Network Engineer MedVanta CareersIT Network EngineerBethesda, MarylandOur services are specifically designed for musculoskeletal (MSK) providers and go beyond that of a traditional MSO, empowering our clients with the precise infrastructure, data, technology, and administrative processes needed to thrive both today and tomorrow. In addition to remote support and infrastructure management, this position includes hands-on field service work at office and clinical locations to install, troubleshoot, and maintain network and endpoint systems.
Desktop Support Technician, Senior LCGDesktop Support Technician, SeniorBethesda, MarylandCertifications: Demonstrated ability to leverage AI-powered tools (e.g., ChatGPT, Microsoft Copilot) to enhance productivity in desktop support operations, including troubleshooting technical issues, generating incident reports, documenting resolutions, developing user training materials, and guiding team members in using Microsoft 365 Copilot to improve collaboration, streamline workflows, and accelerate issue resolution. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.
IT Network Engineer The Centers for Advanced Orthopaedics LLIT Network EngineerBethesda, MD$110,000 / yearPart timeOur services are specifically designed for musculoskeletal (MSK) providers and go beyond that of a traditional MSO, empowering our clients with the precise infrastructure, data, technology, and administrative processes needed to thrive both today and tomorrow. In addition to remote support and infrastructure management, this position includes hands-on field service work at office and clinical locations to install, troubleshoot, and maintain network and endpoint systems.
IT Project Manager AxleIT Project ManagerRockville, MarylandWith experts in biomedical science, software engineering, and program management, we focus on developing and applying research tools and techniques to empower decision-making and accelerate research discoveries. Direct and mentor a multidisciplinary team of IT professionals including systems administrators, network engineers, cybersecurity analysts, help desk staff, and other technical specialists.
IT Manager AFFILIATED SANTE GROUPIT ManagerSilver Spring, MD$85,000–$90,000 / yearWhat We Require: Bachelor's Degree from an accredited college or university, AND six plus (6+) years' related experience in technical operations management and/or an equivalent combination of training and experience. We have a passion for providing empathetic and potentially life-saving care to help individuals heal, recover, and thrive, as well as live their lives in a manner that allows them to fully integrate in the community.
NewScientific IT Service Desk Manager GD Information TechnologyScientific IT Service Desk ManagerBethesda, MarylandTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. GDIT is seeking a Scientific IT Service Desk Manager to join our program supporting the biomedical research community for our customer with the National Heart, Lung, and Blood Institute (NHLBI) at the National Institutes of Health.
3596 - Manager, IT Data Centre Operations NTT Global Data Centers Americas3596 - Manager, IT Data Centre OperationsAshburn, VirginiaWe offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime. Your responsibilities will also encompass the delivery of Data Center services such as Remote Hands and Eyes, and Cross Connects, all aimed at maintaining the highest levels of service delivery, client satisfaction, and business continuity.
NewOnsite IT Services Technician- Herndon, VA Insight Enterprises IncOnsite IT Services Technician- Herndon, VAHerndon, VA$20–$27 / hourBut what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. Respond to requests and problems, including installing, monitoring, diagnosing, repairing, maintaining, and upgrading all hardware and software to ensure optimal workstation performance.
Information Technology (IT) Specialist University Health Services IncInformation Technology (IT) SpecialistLEESBURG, VAOperating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. Programs of service include an 87-bed, Virginia Department of Behavioral Health and Developmental Services licensed, Joint Commission accredited psychiatric residential treatment facility, a Partial Hospitalization Program, and a 40-bed acute psychiatric hospital.
IT Technical Recruiter (79711) Centurion HealthIT Technical Recruiter (79711)Sterling, VASupporting hiring strategies for roles across infrastructure, networking, systems, cybersecurity, help desk, cloud, software engineering, product, data, enterprise applications, and EHR-related technology. This position will focus exclusively on recruiting, sourcing, screening, and advancing qualified candidates for IT, engineering, infrastructure, security, support, applications, data, software, and related technology roles.