DivIHN Integration IncTechnical Service Consultant - Diesel and Dealer Support DivIHN Integration IncTechnical Service Consultant - Diesel and Dealer SupportLisle, ILRemote$31–$36 / hourDivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Sky Systems IncIT Support (Part Time) Sky Systems IncIT Support (Part Time)Chicago, IL$29–$31 / hourPart timeExperience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty. Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.
The Peak OrganizationDesktop Refresh Project Manager The Peak OrganizationDesktop Refresh Project ManagerChicago, IL$38–$40 / hourTemporaryContractorFull timeWe are seeking an experienced Desktop Refresh Project Manager to lead desktop support operations in a fast-paced enterprise environment in Chicago, IL, through the end of the year, with the potential for extension. Interested candidates should send a copy of their resume to erupinski@peaksystemsinc.com.
Sterling Engineering, Inc.IT Support Specialist Sterling Engineering, Inc.IT Support SpecialistElmhurst, IL$70,000–$80,000 / yearAs the company continues to grow, they are looking to bring on an IT Support Specialist to support internal users and keep day-to-day operations running smoothly. We’re partnering with a family-owned manufacturer of advanced water chiller systems known for its stability, strong culture, and long-tenured employees.
EM Key Solutions IncIT-Helpdesk Technician-Desktop Support EM Key Solutions IncIT-Helpdesk Technician-Desktop SupportNorth Chicago, ILEM Key Solutions, Inc. (EMKS), founded in 2015, is a Service-Disabled Veteran-Owned Small Business (SDVOSB) offering a broad range of services to support Federal Government enterprises in meeting their mission requirements and business demands. Through sound leadership and management principles, EMKS focuses on offering its clients the solutions they need to be successful throughout the project management lifecycle at the most competitive rates.
MaxanaIT Support Analyst (Onsite - Chicago) MaxanaIT Support Analyst (Onsite - Chicago)Chicago, IL$45,000–$60,000Responsibilities include diagnosing and resolving hardware, software, and connectivity issues; supporting laptops, desktops, peripherals, and docking stations; and assisting with account access and endpoint-related requests. This position is well-suited for an experienced L2-L3 level IT support professional who is comfortable working onsite, communicating clearly with end users, and operating within established IT processes and SLAs.
Roadshow ConceptsIT Support Specialist I Roadshow ConceptsIT Support Specialist IOakbrook, ILThis position plays a key role in maintaining secure systems, supporting PII/data privacy compliance, and delivering a reliable user experience across office and field environments. The IT Support Specialist I provides first-line technical support across the organization, assisting end users and administrative staff with hardware, software, and system issues.
Fourkites IncIT Support Analyst Fourkites IncIT Support AnalystChicago, IL$60,000–$80,000 / yearEssential Competencies Operating Systems: Advanced proficiency in macOS, Windows 10/11, and Linux distributions MDM Platforms: Hands-on experience with Jamf or equivalent Apple device management solutions Security Tools: Working knowledge of CrowdStrike Falcon, Fortinet firewalls and VPN solutions SaaS Platforms: Experience with Google Workspace administration, Microsoft 365 Admin Center Ticketing Systems: Proficiency with Jira or similar ITSM platforms Networking: Understanding of VPN technologies, TCP/IP, DNS, DHCP, and firewall concepts. What youll be doing: End-User Support & Desktop Services Provide remote and on-site technical support for macOS, Windows 10/11, and Linux (Ubuntu, CentOS, Fedora) environments Perform system imaging, OS deployment, hardware troubleshooting, and software installation/configuration Manage complete device lifecycle from procurement and provisioning through decommissioning and secure data wiping Deliver white-glove technical support to C-suite executives with solution-oriented, proactive problem-solving Coordinate device shipping and setup for new hires across locations.
Y-Tech, LLCIT Support Specialist Y-Tech, LLCIT Support SpecialistNorth Chicago, ILFunctions may include: Performance of or support of diagnosing and resolving problems in response to customer reported incidents, Planning and analysis of work processes, Researching and reporting trends and patterns of problems, Developing training materials and performing computing/information system training sessions, Developing and maintaining problem tracking databases, Installing, troubleshooting, and maintaining hardware and software, Performing backup and recovery operations, Maintain property accountability for all IT equipment and software, Conduct full and spot inventories of IT equipment as requested by the Project Manager, Consulting with users to identify needs and requirements, Conducting feasibility studies and trade-off analyses, Preparing business cases, and . Minimum Experience: Six (6) years of progressive experience in the field of Information Processing, three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions, two (2) of which are concentrated, hand-on experience in installing, diagnosing problems, and training customers in the use of software and hardware.
viaPhotonIT Support Specialist viaPhotonIT Support SpecialistNaperville, Illinois$55,000–$65,000Troubleshoot and resolve hardware issues including laptops, monitors, scanners, docking stations, printers, label printers, and peripherals such as mice, keyboards, webcams, and chargers. Leverage AI tools and platforms to streamline IT workflows, automate repetitive support tasks, and integrate intelligent solutions into existing systems for improved efficiency and faster resolution times.
TriWest Healthcare AllianceSupervisor, IT Support TriWest Healthcare AllianceSupervisor, IT SupportChicago, ILRemoteFull timeEstablishes regular meetings with other Service Desk staff to review aging of assigned service requests, share documentation and resolution of high severity issues, and drive solutions to minimize high severity issues. This role provides technical direction, manages customer relations, and performs related duties as assigned in order to document, assist and resolve tier 1 and 2 issues reported to the Service Desk.
University of ChicagoNewIT User Support Specialist University of ChicagoIT User Support SpecialistHyde Park, IL$85,000–$93,000 / yearThis position helps Divinity School faculty and staff select, use, replace, and make better use of their computing devices and helps faculty, staff, student workers, and visiting presenters use AV technology in Swift Hall, ensuring smooth and reliable daily technology use across the organization. Self-starter, able to work independently with minimal supervision and guidance; possess a self-motivated disposition; identify opportunities for improvement, recommend effective changes, and follow through tasks and issues to resolution and completion.
Sky System IncIT Desktop Support Engineer Sky System IncIT Desktop Support EngineerDeerfield, ILFull timeJob Title: IT Desktop Support Technician Job Type & Location: Onsite || 1 Openings in Illinois (Deerfield) || Long-term contract (9 Months with possibility for extension) Job Requirements: Technical Minimum 2 to 4 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting/violating the hardware warranty or customer security compliance requirements. Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under 'Smart Hands' capability.
MiddlegroundIT Support Engineer - Hybrid MiddlegroundIT Support Engineer - HybridWestchester, ILFull timeThe right candidate is responsible for the continuous operation of all including personal computers, laptops, mobile devices, local and remote storage, telecommunications, printers, copiers, meeting room audio-visual support, desktop software support and network troubleshooting for clients. In this opportunity, the ideal candidate will be responsible for providing Windows based technical support to end-users on a variety of issues under the guidance of senior engineers, as well as work towards maintaining and administering our client IT environment networks, servers, and cloud.
VTech ElectronicsIT Tech Support VTech ElectronicsIT Tech SupportArlington Heights, ILThe IT Tech Support role is part of the VTech/LeapFrog IT team providing daily support with a wide range of technical issues and holds responsibility for the operation, maintenance and repairs of systems, hardware, software and related infrastructures. Bachelor's degree in Computer Science, Information Technology or a related field; or any combination of experience and education that provides the necessary skills, knowledge and ability to perform essential functions of this role.
PrizmahSchool IT Support Summer Intern PrizmahSchool IT Support Summer InternChicago, ILBernard Zell Anshe Emet Day School, located on the north side of Chicago, is looking for an IT Summer Intern to roll up their sleeves and do real work — fixing devices, solving problems, and helping keep a busy school’s technology running before the new school year kicks off. You’ll walk away with hands-on experience across iOS, macOS, and Chromebook platforms, and a solid first line on your tech resume.
MiddlegroundIT Support On-Site Technician MiddlegroundIT Support On-Site TechnicianWestchester, ILFull timeMiddleground, established in 2009, is a growing IT Managed Service Provider located in Westchester (20 minutes to the Chicago Loop and most suburbs) is seeking a Field Support Technician to join our team. The duties of the Field Support Technician position include, but are not limited to the following: -Provide technical support to our clients at their office.
NORRIT Systems Support Analyst NORRIT Systems Support AnalystChicago, ILFull timeReporting to the Manager, IT Service Delivery, this customer-focused role supports fast-paced Architecture, Engineering, and Interior Design teams by resolving IT issues, requests, and projects quickly and with minimal business disruption. Expertise with Active Directory, O365 and Azure environments, including Teams, Outlook, Office Apps, Windows Desktop Management and Endpoint Manager (Intune).
Houlihan Lokey FrankfurtSupport Supervisor, IT Houlihan Lokey FrankfurtSupport Supervisor, ITChicago, IL$110,000–$150,000 / yearThe IT Support Supervisor leads and manages regional service desk and onsite support teams across the Chicago, Minneapolis, Dallas and Houston offices, ensuring timely and effective technical assistance for a global investment banking environment. Acting as the primary escalation point for complex issues, the supervisor collaborates with cross-functional teams to resolve systemic challenges and drive initiatives that enhance user experience, operational efficiency, and change management.
Sentinel Technologies IncAV / IT Support Engineer Sentinel Technologies IncAV / IT Support EngineerDeerfield, IL$40–$45 / hourQualifications Qualifications Required: • 2+ years of experience in IT infrastructure or technical support roles • Strong hands-on expertise with Microsoft Teams (Teams Rooms, telephony) • Proficient in Cisco conferencing systems (Webex, SIP/H.323 endpoints) • Experience with Crestron AV control systems and Polycom Studio X50 • Familiarity with AV over IP, HDMI/HDBaseT, and signal flow for video/audio • Working knowledge of Microsoft 365 administration • Excellent troubleshooting skills and ability to communicate technical concepts clearly • Proven ability to work independently and collaboratively in fast-paced environments • Experience supporting executive-level users with professionalism and responsiveness • Strong written and verbal communication skills. Preferred: • Certifications in Microsoft Teams, Cisco Collaboration, or Crestron programming • Experience with Zoom CRC or similar conferencing connectors • Familiarity with ITIL practices and service management tools (e.g., ServiceNow) • Experience supporting hybrid work environments and remote collaboration technologies.
SentinelAV / IT Support Engineer SentinelAV / IT Support EngineerDeerfield, IL$40–$45 / hourSentinel delivers solutions that can efficiently address a range of IT needs – from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. This role is critical in supporting and optimizing enterprise collaboration and conferencing technologies, with a strong focus on Microsoft Teams, Cisco conferencing systems, and advanced AV solutions such as Crestron and Polycom Studio series.
Moraine Valley Community CollegeSupport Analyst (IT-Client Services) Moraine Valley Community CollegeSupport Analyst (IT-Client Services)palos hills, ILHow did you hear about this employment opportunity Chicago TribuneHigherEdJobsInsideHigherEdChronicle of Higher EducationMVCC WebsitePostingEmployee of MVCCOtherNo Response Are you at State Universities Retirement System SURS annuitant currently receiving a monthly annuity or plan to apply for a retirement annuity under SURS within the next three 3 months YesNo Do you have the minimum of a high school diploma or high school equivalency GED AND are 18 years of age or older YesNo Do you have an Associates degree or higher degree YesNoIn progress Do you have at least 3 years of relevant work experience in IT as required YesNo Do you have at least one of the following certifications AN Certifications or MicrosoftApple Certifications or ITHelpdesk Certifications YESNODocuments Needed To ApplyRequired DocumentsResumeCurriculum VitaeCover Letter Optional Documents. These includeHealth Dental VisionLife insurance Optional lifeDisability insuranceTuition reimbursementMVCC Tuition waiverSURS Retirement planVacation DaysHolidaysSick LeavePersonal daysBereavement daysTax-sheltered annuity plansVisit these links to learn more about specific benefits and eligibility criterion for this positioncategoryBenefit HighlightsBenefit Guide-DetailsReview of Applications Begins08222025Position TypeSupportHourly Staff Posting Detail Information Posting NumberSS00572POpen Date08112025Close DateOpen Until FilledYesSpecial Instructions to ApplicantsPlease apply online on the jobs.morainevalley.edu site with required materials and references.
WITRON Logistik + Informatik GmbHNewIT Support Specialist WITRON Logistik + Informatik GmbHIT Support SpecialistArlington Heights, IL$55,000–$65,000 / yearIT support Specialist fall under the User System Management team, members are mainly responsible for helping resolve internal WITRON employees IT-related issues via our ticketing system. Good written and verbal communication and coordination between the teams is required to provide around the clock support to all regions WITRON operates in.
DemantIT Support Specialist DemantIT Support SpecialistArlington Heights, Illinois$60,000–$65,000 / yearOverview: Demant is a world-leading hearing healthcare group that for more than a century has played a vital part in developing innovative technologies and know-how to help improve people’s hearing and health. In every aspect, from hearing devices, hearing implants and diagnostic equipment to intelligent audio solutions and hearing care all over the world, Demant is active and engaged.
ACTS Aviation Security, Inc.IT Assistant / Help Desk (Entry Level) ACTS Aviation Security, Inc.IT Assistant / Help Desk (Entry Level)Des Plaines, ILPart timeACTS-Aviation Security, Inc. is a wholly owned subsidiary of the international security company ICTS Europe and specializes in the provision of security solutions and services; primarily focused on catering, aircraft and cargo screening. The Information Technology Assistant / Helpdesk will assist and aide the IT Manager in all matters related to the internal and external security, support and management of the organization’s information systems.
NerdsToGo of Chicago Downtown, ILIT Services Help Desk Service Coordinator / Level 1 Technician NerdsToGo of Chicago Downtown, ILIT Services Help Desk Service Coordinator / Level 1 TechnicianChicago, ILThis is a hybrid role: your primary responsibility is managing the flow of our service board—triaging incoming tickets, assigning work to technicians, and ensuring nothing falls through the cracks. Provide first-touch resolution for common support requests including password resets, MFA issues, printer problems, basic Outlook/Microsoft 365 questions, and user account management.
Sargent & LundyIT Service Desk Lead Sargent & LundyIT Service Desk LeadChicago, IL$100,010–$144,190 / yearThis role combines hands-on technical support with leadership responsibilities, including team management, process improvement, and coordination with other IT functions to deliver high-quality end-user support. Since 1891, we have provided comprehensive engineering, design, and consulting services for both traditional and renewable power generation, grid modernization, nuclear power, and more.
Sargent & LundyIT Service Desk Manager Sargent & LundyIT Service Desk ManagerChicago, Illinois$97,864–$149,514 / year
MiddlegroundIT Help Desk - L1 MiddlegroundIT Help Desk - L1Westchester, ILFull time3. General IT office systems support including setup, management, and troubleshooting of desktops, laptops, printers, phones, and network, including occasional on-call support afterhours. We are a Managed Service IT Provider looking to bring on another entry level technician to grow and flourish at our company.
MiddlegroundIT Help Desk Technician Tier 2 - (Level 2) MiddlegroundIT Help Desk Technician Tier 2 - (Level 2)Westchester, ILFull time2. General IT office systems support including setup, management, and troubleshooting of desktops, laptops, printers, phones, and network, including occasional on-call support afterhours for our clients. We are a Managed Service IT Provider looking to bring on another mid level technician to grow and flourish at our company.
MiddlegroundIT Help Desk - L1 Chicago MiddlegroundIT Help Desk - L1 ChicagoChicago, ILFull time3. General IT office systems support including setup, management, and troubleshooting of desktops, laptops, printers, phones, and network, including occasional on-call support afterhours. We are a Managed Service IT Provider looking to bring on another entry level technician to grow and flourish at our company.
Smart IMS. IncDesktop Support/Technical Support Smart IMS. IncDesktop Support/Technical SupportAurora, ILExperience with remote control software applications preferred. " Experience with Windows operating systems. " Excellent problem-solving and communication skills. " Ability to troubleshoot and resolve issues independently using available tools. Installs, operates, tests, maintains, diagnoses, and monitors computer and support equipment operations by utilizing advanced troubleshooting techniques and departmental procedures.
MiddlegroundIT Help Desk Technician - Entry Level MiddlegroundIT Help Desk Technician - Entry LevelWestchester, ILFull timeEscalation: Escalate complex or unresolved issues to senior technicians or appropriate internal teams while ensuring smooth communication with clients. As an Entry-Level Help Desk Technician at our MSP (Middleground), you will play a crucial role in providing technical support and assistance to our clients.
Benesch LawDirector of IT Infrastructure & End User Services Benesch LawDirector of IT Infrastructure & End User ServicesChicago, ILThe Director of IT Infrastructure & End-User Services is a senior leadership role that is responsible for the strategy, security, availability, and day-to-day operation of the organization's technology infrastructure and end-user support services across a multi-office environment. Owns end-user computing service delivery, including device deployment and support, endpoint configuration and patching, break/fix, platform hardening, software distribution, and coordination of equipment.
MiddlegroundIT Senior Help Desk Engineer MiddlegroundIT Senior Help Desk EngineerWestchester, ILFull timeYou will configuring and maintaining servers, firewalls, switches, Office 365, Exchange, PC's, Mac's, printers and will be asked to work on a variety of other IT related systems and software our clients may have in place. We are seeking a local, experienced,highly motivated energetic self starter to join our awesome team of IT Specialists.
Institute of Gas TechnologyNewIT Systems Administrator Institute of Gas TechnologyIT Systems AdministratorDes Plaines, IL$90,000–$120,000 / yearPart timeRequired Knowledge, Skills, Abilities, and Other Characteristics Strong understanding of the interconnectivity among Azure Active Directory, on-premises Active Directory, security controls, Group Policy, Azure networking, on-premises networking, Microsoft 365, firewalls, and trust relationships. This salary range is GTI Energy’s good faith estimate, and the actual salary may vary based on a number of factors including, but not limited to, GTI Energy’s business or organizational needs and an individual’s relevant experience, education, qualifications, certifications, skills, seniority, geographic location, and/or performance.
American Water Resources LLCSenior Manager - IT Operations American Water Resources LLCSenior Manager - IT OperationsNaperville, IL$128,240–$192,360 / yearPart timeDeveloping Direct Reports & Others - Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct report's career goals; constructs compelling development plans and executes them; pushes direct reports to accept developmental moves; is a people builder. Process Management - Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources.
AKIRANewSenior IT Field Technician AKIRASenior IT Field TechnicianChicago, Illinois$75,000–$95,000This is a field-first, travel-heavy role (approximately 50%) for someone who is at their best on the floor of a store — racking network gear, standing up POS lanes, running and certifying connectivity, and getting a new or remodeled location live and stable. • Strong networking skills: firewalls, switches, access points, VLANs, WiFi, and ISP/circuit troubleshooting (Meraki experience strongly preferred).
MiddlegroundService Desk Engineer IT Helpdesk MiddlegroundService Desk Engineer IT HelpdeskWestchester, ILFull timeMiddleground Technologies is an IT Managed Services organization dedicated to helping our clients with all of their technologies needs such as tech support, projects, cybersecurity, voip, and more. He/she will use their interpersonal skills to communicate with customers and provide a solution to their technical problems quickly and professionally.
USA Clinics GroupNewIT Manager USA Clinics GroupIT ManagerNorthbrook, ILFounded by Harvard-trained physicians with a vision of offering patient-first care beyond the hospital settings, we’ve grown into the nation’s largest network of outpatient vein, fibroid, vascular, and prostate centers, with 170+ clinics across the country. The IT Manager oversees day-to-day IT operations, support services, systems maintenance, and user experience while driving automation and AI-enabled efficiency in service delivery.
IDEXDesktop Support Systems Analyst IDEXDesktop Support Systems AnalystNorthbrook, ILMinimum 3 years in enterprise desktop support + Strong knowledge of Microsoft 365 (Outlook, Teams, OneDrive, etc.) + Experience with Active Directory / Entra ID + Hands-on experience supporting AV and conferencing tools (e.g., Teams Rooms) + Strong troubleshooting and problem-solving skills + Excellent communication skills with a strong customer-first mindset + Ability to support executive stakeholders with professionalism and urgency . + Provide Level 2 technical support for hardware, software, and connectivity issues + Support both onsite employees and remote users + Manage and resolve incidents using an ITSM system, ensuring timely resolution + Deliver outstanding customer service aligned with service expectations .
MaxanaAzure Virtual Desktop (AVD) Support Analyst MaxanaAzure Virtual Desktop (AVD) Support AnalystChicago, ILRemoteProvide L1, L2, L3 support (depending on skillset) for users accessing systems via Azure Virtual Desktop (AVD). This role supports a range of responsibilities typically associated with L1–L3 service desk environments, with actual scope aligned to individual experience and team needs.
CompuComDesktop Support Technician CompuComDesktop Support TechnicianOakbrook Terrace, IL$21–$30.80 / hourPerform service, repair and/or installation of computer products including system hardware and software, MFD printers, PC's, laptops, printers, cell phones, tablets, single and multi-processor servers, and wired/wireless networking. At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) , you’re more than just a number.
K2 StaffingHelpdesk Support Level II+ K2 StaffingHelpdesk Support Level II+Oak Park, ILLINOISMinimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory . MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) .
VitalsearchgroupNewIT Technician VitalsearchgroupIT TechnicianChicago, IllinoisThis role supports internal users with account access, healthcare applications, EMR/EHR systems, email, VPN, connectivity, and basic hardware/software issues in a HIPAA-regulated environment. This person should be comfortable supporting both clinical and non-clinical staff, documenting issues clearly, and working in a fast-paced healthcare environment where privacy, accuracy, and responsiveness are important.
BCG Digital VenturesCHI IT Service Specialist BCG Digital VenturesCHI IT Service SpecialistChicago, IL$67,000–$75,000 / yearThis includes user support, computer setup, maintenance and service, telecommunications, assisting with network and infrastructure maintenance, and all other technology needs as requested. Maintain incident history by recording details in Service Now help desk tracking database; analyze incident data to proactively identify improvement opportunities.
Boston Consulting Group IncCHI IT Service Specialist Boston Consulting Group IncCHI IT Service SpecialistChicago, IL$67,000–$75,000 / yearThis includes user support, computer setup, maintenance and service, telecommunications, assisting with network and infrastructure maintenance, and all other technology needs as requested. Maintain incident history by recording details in Service Now help desk tracking database; analyze incident data to proactively identify improvement opportunities.
MiddlegroundIT Systems Administrator MiddlegroundIT Systems AdministratorWestchester, ILFull timeThe Systems Administrator is responsible for the continuous operation of all including personal computers, laptops, mobile devices, local and remote storage, telecommunications, printers, copiers, meeting room audio-visual support, desktop software support and network troubleshooting for clients. We provide outsourced IT services to clients in the Chicago area, including industries such as Healthcare, Legal, Financial, Manufacturing, and many more.
Ovation Workplace Services IncDesktop Support Technician Ovation Workplace Services IncDesktop Support TechnicianKildeer, IL$45,000–$49,000 / yearDesktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.
NSC GlobalNewDesktop Support Engineer (Level 2) NSC GlobalDesktop Support Engineer (Level 2)Chicago, IllinoisMonitor and update help desk incident tracking tickets for purposes of demonstrating compliance with issue response and resolution, Service Level Agreements, logging daily activities and documenting solutions. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications.