Provides analysis and design of new and existing software, hardware, AV needs, conducting customer interviews to determine system requirements, coordination of user requirements with existing and projected computer capacity and capabilities, determination of appropriate system platform and applications to meet end users' needs, testing, user training, coordination of ongoing maintenance, including enhancement requests. This position will support both sworn and non-sworn Spokane County Sheriff's Office employees through providing technical assistance in the areas of static and mobile cameras, video, IP connectivity, cloud applications, computer and server management, voice, data communication, and general software and hardware maintenance including trouble shooting.