Enters data into National Incident Based Reporting System (NIBRS) for arrests and miscellaneous reports monthly; Enters and updates dispositions from court in RMS; Processes fingerprinting for employees and private citizens; Processes public records requests including criminal and civil documents, photos, audio recordings and DVDs; Takes payments for civil citations, fingerprinting, VIN inspections and public records requests; Sends unpaid civil citations to collections when appropriate; Processes impounded vehicle reports; enters data into RMS, sends certified letters, keeps track of returned vehicles, publishes notifications in newspaper and sells vehicles; Conducts background checks for employees; Ensures all Police employees are fingerprinted, tested and trained in ILETS or CJIS Online (TAC); Processes complaints by sending to prosecutor; Conducts criminal histories for Prosecutor, Detectives, Officers, Property Officer, and for pawn checks on firearms; Conducts inquiries on serial numbers of articles, vehicles and firearms; Processes subpoenas for Officers; forwards in e-mail and tracks returns; Runs monthly and emphasis grant-related statistical reports for CARE, PC Holds, Patrol and as requested; Processes juvenile petitions by sending to prosecutor; Uploads lab reports into Video Indexing Program for Evidence Retention (VIPER) and updates in RMS if needed; Enters parking citations into database; Updates supplemental dispositions from officers/detectives into RMS and transfers to property and updates NIBRS if needed; Ensures proper collection, indexing archival, retention and disposal of all official department records; Responds to citizens questions and comments in a courteous manner; Accommodates inter-departmental requests for information and reports; Responds to managements, supervisors, co-workers and citizens questions and comments in a courteous, thorough and timely manner; Performs time management and scheduling functions, meets deadlines, and sets project priorities; Maintains strict confidentiality of all matters; Assists other department and City employees as needed or requested; Performs all work duties and activities in accordance with City policies, procedures, and safety practices. Processes police records according to records management regulations, policies and procedures; Reads and interprets crime reports which include city, state and federal statues and utilizes the FBI guidelines to classify the events into the records management system; Creates copies, collates documents, and distributes to various sections, divisions, and agencies; Maintains security, privacy, and confidentiality of police records; Provides administrative and technical support to internal police staff; Creates information packets and files, utilizing NCIC/ILETS and related software systems to run inquiries on people, vehicles, etc., as required; Assists the public in obtaining police services by determining their needs and directing them to the appropriate resource including suspects, victims and witnesses of crime; advises public and staff of procedures required to access police records; Processes arrests, cite and releases, miscellaneous reports and accidents and prepares reports for prosecutors, court, detectives; enters data into the Records Management System (RMS); Enters and updates data into ILETS for missing persons, stolen vehicles, guns, articles, license plates, validations, etc.