div>· Committed to justice and equity
· Excellent interpersonal and deescalation skills
· Able to multitask and divide attention between different tasks
· Able to handle multiline phone and become familiar and proficient with our client database
· Proficient in Microsoft Suite, including Outlook, Teams and Excel
· Sensitivity and compassion for people who are unhoused, incarcerated, struggling and systemically oppressed
· Able to interact effectively in person and over the phone with people with serious mental and physical health issues, differently abled and differently expressive, people who are frustrated and angry
· Prompt and reliable
· Familiarity with harm reduction principles and service models a plus. We expect excellence to look like:
Attaining successful outcomes for our goals and objectives
Demonstrating cultural humility by taking a learning stance and being open to our clients and colleagues’ cultural experiences
Growing professionally and always learning in order to deliver outstanding work product
Collaborating across teams and being proactive in offering solutions to challenges
5. Honor
We feel honored to be able to do this work at this time in this community.