This position is responsible for coordinating department operations, monitoring performance metrics, preparing reports and dashboards, supporting compliance initiatives, managing referrals, coordinating projects, resolving patient concerns, and assisting with activities that improve patient access, productivity, and operational efficiency across multiple dental sites. To perform this job successfully, an individual should have advanced proficiency in Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, and Adobe Acrobat, along with experience using Electronic Health Records and Practice Management Systems and developing reports and dashboards.