General Employee Knowledge, Skills, and Abilities • Ability to establish effective working relationships among team members and participate in solving problems and making decisions • Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written • Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information • Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information • Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas. Additional Knowledge, Skills and Abilities • Knowledge of banking industry laws, regulations and the retail origination process • Knowledge of conventional, government loan products and guidelines including Fannie Mae, Freddie Mac, FHA, USDA-Rural Housing and VA loans • Excellent verbal and written communication skills with the ability to work closely with other team members • Proficient organizational and multi-tasking skills with attention to detail, accuracy and thoroughness • Ability to work in a fast-paced high production environment • Ability to work collaboratively and manage multiple deadlines and priorities.