Administrative duties include verifying eligibility, checking benefits, documenting physician direct referrals and pre-authorizations of certain services (via phone, fax or e-mail), scheduling appointments with specialist and other community resources as instructed by primary care provider. The employee is regularly required to communicate, frequently required to use repetitive motions, move, remain stationary, regularly push, pull and lift up to 20 pounds and occasionally push, pull and lift up to 40 pounds.