Is trained to be a SuperUser in at least one EPIC function (Cadence, Referrals, etc.) Performs similar or related duties as requested or directed What we need from you Education: High School Diploma or GED, preferred 2 year / Associate Degree, preferred an Associate degree may be considered toward one year of relevant work experience Experience: Minimum 2 years relevant work experience, required Minimum 2 years customer service experience, preferred Skills: Computer Skills Customer Service Time Management Teaching Maintain Confidentiality Interacting with People Physical Requirements: Sedentary Work - Exerting up to 10 lbs. Occasional grasping, lifting, pulling, pushing, reaching, repetitive motion, stooping Frequent typing/clerical/dexterity, hearing, standing, talking, walking, seeing/monitor/computer use, visual acuity (color, depth, perception) Hazards: Occasional bodily fluids/bloodborne exposure Travel: No travel required Total Rewards Bassett Healthcare Network's commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind.