p>Skill Requirements: • Able to prioritize work and meet deadlines • Knowledge of medical/psychological terminology (preferred) • Communication skills • Appointment scheduling experience • Maintain confidentiality • Problem-solving skills • Interpersonal skills • Strong time management skills • Organizational skills • Prompt follow-up • Able to work with minimal supervision • Customer service oriented • Attention to detail • Tact, initiative, discretion, good judgment • Able to read, speak and write English and Spanish fluently required • Minimum Qualifications:
• Proficient computer skills - Excel & Word (Power Point desired) • Ability to type minimum of 45 WPM • Knowledge of correct grammar and punctuation (test will be administered) • Knowledge of office methods, procedures, practices, equipment • High school graduate • 2 years relevant experience • Excellent telephone skills • Transcription skills desired • May be required to know or learn technical terminology and spreadsheet programs • Bilingual ability (Spanish/English) required. • Prepare closure, transfer, inactive, multi-volume & decease files accordingly • Travel to other offices as necessary • Assist as back up to point person in maintaining office supplies, agency forms and information as needed • Assist as backup to point person with facility issues such as building repair or service calls to vendors • Take minutes at team meetings as necessary & distribute to teams • May assist with planning and implementing special functions and training sessions for team needs.