Lackland AFB, TX16 days ago
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Knowledge of cloud computing principles, concepts, practices, products, and services (including software, hardware, networking, storage, databases), service models Software as a Service (SaaS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS), deployment models in private, public, and hybrid environment and the difference between on-premises and off-premises environments.