Typical job duties may include (not limited to) and will be responsible for: Technical Consultations, Solution Optimization, Bridging with Supermicro Subject Matter Experts (SMEs) (Engineering, Product Managers, Program Managers), Technical Guidance, Ensuring product performance, Business continuity planning, Recurring service-related "check-in" meetings, Single Point of Contact (POC) during a technical crisis, Annual System Health Checks & Quarterly Business Review (QBR). About Supermicro: Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide.