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Program Director

Securitas is a global leader in protective services, offering a broad range of services, including specialized guarding, technology solutions, and consulting services. With operations in over 40 countries and more than 350,000 employees worldwide, Securitas is committed to providing innovative and reliable security solutions to meet the unique needs of our clients.

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Global Program Director Securitas is a global leader in protective services, offering a broad range of services, including specialized guarding, technology solutions, and consulting services. With operations in over 40 countries and more than 350,000 employees worldwide, Securitas is committed to providing innovative and reliable security solutions to meet the unique needs of our clients. Our mission is to help make your world a safer place by delivering high-quality, tailored security services. We are seeking a dynamic and experienced Global Program Director (GPD) to manage a significant Global account.  This role will oversee client relationships globally, ensuring that our services are delivered to the highest standards. The GPD serves as the primary point of contact and escalation for the client, providing strategic direction and leadership. The GPD will be fully responsible for the overall account strategy, management, and profitability. This role requires proactive account management, the creation and execution of security program strategies, and ensuring alignment between Securitas and client goals. The GPD is also responsible for maintaining consistency across operations, resolving issues, and continuously refining processes to enhance service delivery. Key Responsibilities: Client and Internal Relationship Management:<ul style="list-style-type:disc"><li style="margin-left:23.25pt">Serve as a key point of contact to ensure high-quality customer service for assigned accounts.</li><li style="margin-left:23.25pt">Engage in improving and evolving security programs, ensuring alignment with client needs and goals.</li><li style="margin-left:23.25pt">Meet regularly with client and Securitas management representatives for account reviews and strategic discussions.</li><li style="margin-left:23.25pt">Lead by example to the rest of the Securitas business; achieve results through personal influence and strength of character.</li></ul> Operational and Financial Oversight:<ul style="list-style-type:disc"><li style="margin-left:23.25pt">Shadow P&L ownership; analyze operational and financial indicators to continuously improve commercial performance.</li><li style="margin-left:23.25pt">Coordinate global RFI and RFP responses, including developing pricing models and strategies.</li><li style="margin-left:23.25pt">Lead the client in strategic budget preparation for guard services and security system deployments.</li></ul> Security Program Leadership:<ul style="list-style-type:disc"><li style="margin-left:23.25pt">Coordinate and perform Security Risk Reviews of client facilities using industry best practices and client-specific assessment tools.</li><li style="margin-left:23.25pt">Implement and manage global safety programs; support special events or emergency coverage as needed.</li><li style="margin-left:23.25pt">Ensure consistent focus on high-quality customer service across all branches, providing guidance and support for the retention of profitable business.</li></ul> Team and Resource Management:<ul style="list-style-type:disc"><li style="margin-left:23.25pt">Lead a team of Regional Program Directors, empowering them to deliver results in their areas of responsibility.</li><li style="margin-left:23.25pt">Collaborate with area management to ensure appropriate staffing levels and effective scheduling to meet client requirements.</li><li style="margin-left:23.25pt">Build and facilitate teamwork and partnerships, leading the implementation of progressive change.</li></ul> Innovation and Continuous Improvement:<ul style="list-style-type:disc"><li style="margin-left:23.25pt">Innovate to improve current working practices, products, and technologies to provide business opportunities and results.</li><li style="margin-left:23.25pt">Develop and apply global best practices, ensuring contract compliance throughout the entire portfolio.</li></ul> Qualifications:<ul style="list-style-type:disc"><li>Bachelor’s Degree, with Master’s level preferred.</li><li>Minimum of 5-10 years of progressively responsible management experience in business management or a closely related field.</li><li>Intermediate knowledge of Microsoft Office applications including Word, Outlook, Excel, and PowerPoint.</li><li>Working knowledge of Microsoft Visio, SharePoint, and Teams.</li><li>Proven experience in managing large, complex accounts in a global business environment.</li><li>Strong leadership and strategic thinking skills, with the ability to drive innovation and change.</li><li>Experience in security management preferred but not essential.</li><li>Ability to work independently and as part of a global team.</li><li>Strong analytical abilities and problem-solving skills.</li></ul> BenefitsDepending on experience, Securitas will offer a starting salary of $200K to $210k, in addition to a full benefit package that includes:<ul style="list-style-type:disc"><li style="margin-left:54.75pt">Medical, dental, vision, and Life insurance </li><li style="margin-left:54.75pt">10 days’ vacation accrued, 4 floating holidays, and 6 sick days. </li><li style="margin-left:54.75pt">Motor Vehicle allowance</li><li style="margin-left:54.75pt">Eligible to participate in the Program Director Bonus plan. </li></ul> If you are a seasoned professional with a passion for client success, we encourage you to apply for this exciting opportunity.Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic. #AF-SSTASecuritas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Securitas Critical Infrastructure Services Inc. (SCIS) is one of the largest providers in the United States of specialized security, fire and emergency response services to meet federal government security requirements in the Aerospace, Aviation, Defense, and Energy industries. As the national security provider for many Department of Defense, Aerospace and Intelligence contractors, SCIS is qualified to provide “Cleared Protective Services” to classified facilities.

Securitas

Global Security Program Director

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Analysis Skills

Best Practices

Budgeting

Consulting

Continuous Improvement

Customer Escalations

Customer Relations

Customer Relationship Management (CRM)

Customer Support/Service

Financial Analysis

International Business

Leadership

Maintain Compliance

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft PowerPoint

Microsoft SharePoint

Microsoft Visio

Microsoft Word

Operational Audit

People Management

Performance Management

Problem Solving Skills

Process Improvement

Product Pricing

Profit & Loss

Profit & Loss Management

Program Planning

Protective Services

Request for Proposals (RFP)

Resource Management

Risk

Safety/Work Safety

Sales Management

Sales Strategy

Security Monitoring

Service Delivery

Strategic Accounts

Strategic Planning

Team Building

Team Lead/Manager

Appcast PX 2

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