91 Results for

Patient Advocate Jobs in Somerville, MA

Jobs

Boston, MA30+ days ago

As a Certified Application Counselor, the IPFC will screen patients, assess needs, and determine a plan to help patients secure insurance coverage, including but not limited to MassHealth, Out of State Medicaid, HSN, Qualified Health Plans, and the hospital's Charity Care Program The IPFC serves as a resource for Case Management by assisting patients in securing insurance coverage, often required to support the coordination of discharge planning and access to needed post-acute services, maintenance medications, and/or continued primary and specialty care follow-up. Under the general direction of PFC Manager, the Inpatient Financial Counselor (IPFC) has a dual role to help vulnerable BMC patients with access to healthcare coverage and preserve and protect BMC revenue by securing payors to reduce uncompensated care.

Boston, MA30+ days ago

Personnel Responsibilities - Responsible for building and maintaining relationships with provider, care teams, and ancillary support necessary to sustain sales and recruitment functionsInternal RelationshipsDeveloping and growing trusting relationships with providers and hospital staff to provide highest level of care for a complex patient panel. Patient Relationship Development and Client Sales - Responsible for managing and growing patient account base by recruitment and retention of specialty pharmacy services driven through BMC Health SystemSales and recruitment functionsPatient Liaisons are assigned specific responsibilities in which they are given target goals and expectations in recruitment of patients into the specialty program at BMC.

East Boston, Massachusetts30+ days ago

$19.55–$29.33

Essential Duties and Responsibilities:Processes applications for actual and potential patients of EBNHC to obtain or maintain eligibility for health coverage not limited to MassHealth (includes disability, 65+, and Buy In), Health Safety Net, Health Connector, Children’s Medical Security Plan. The scope of a Patient Services Coordinator includes support of the health center’s new patient primary care provider (PCP) assignment, registration, insurance enrollment processes and acts as patient advocates.

East Boston, MA30+ days ago

Full-time

Assist seniors and disabled patients with enrollment into prescription coverage, specifically Prescription Advantage and Medicare Part D. Thoroughly and accurately assesses and screens patients to determine probable eligibility for a variety of health coverage programs. The Patient Services Coordinator is responsible for assisting with insuring that all eligibility applications are complete, accurate, and processed in a timely manner and that pertinent coverage and other important data is entered correctly into EPIC.Essential

New!

Methuen, Massachusetts5 days ago

The Patient Liaison is responsible for supporting onsite patient recruitment efforts by conducting pre-qualification, pre-screening, and scheduling activities to ensure a smooth and efficient enrollment process. Essential Job Duties:Execute onsite patient pre-screening and a focus on pivoting qualified patients into active studies for dedicated and local sites should patient be willing to travel.

Newton, MA30+ days ago

Through our network of early learning centers, day camps, regional teen and family programs, health and wellness offerings, and adult arts and ideas classes, JCC Greater Boston provides highly valued connections, learning, and experiences for the Jewish community and friends. Guided by ICPs (Individual Camper Plans) and supported by our Inclusion Team, Advocate Counselors partner with co-counselors to ensure that every camper is safe, supported, and fully included in their bunk and camp activities.

Newton, MA30+ days ago

Each employee is eligible for a free individual access to JCC Greater Boston's top class fitness, recreation and wellness facility in Newton – offering virtual and in-person programs including indoor swimming, many fitness classes, and workout facilities, as well as discounts to many JCCGB events, classes, outdoor pool, and more, including: Use of the Fitness Center at Leventhal-Sidman. Through our network of early learning centers, day camps, regional teen and family programs, health and wellness offerings, and adult arts and ideas classes, JCC Greater Boston provides highly valued connections, learning, and experiences for the Jewish community and friends.

Manchester, NH30+ days ago

Skills: Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must. · Communicate effectively with the centralized Patient Service Center with respect to such communications as: the refill report, the zero-fill report, the monthly outstanding report and the appointment list.

Boston, MA30+ days ago

Full-time

Be The Change: Boston Children’s Hospital is dedicated to improving and advancing the health and well-being of ALL children around the world through its life-changing work in clinical care, biomedical research, medical education and community engagement. Why Choose Threshold Giving: Competitive Pay: $25/hour (8 donors) plus uncapped weekly performance bonuses for fundraising.

Boston, MA30+ days ago

Remote

Serving as the key liaison between clinical teams, patients, and payers, you will ensure timely authorizations, accurate billing, and complete financial readiness throughout the transplant or IEC journey. 1+ years of relevant experience in a healthcare setting (hospital, clinic, physician’s office), including registration, billing, or financial counseling (internships included).

New!

Boston, MAToday

$20.38–$36.44 Per Hour

Screens all incoming patient inquires (through phone, online/medical record message, or other means) to determine whether those inquiries can be appropriately handled by the Patient Service Representative or if they need to be directed to other team members . As a level II representative, utilizes advanced skill set to perform all duties of the Patient Service Representative I and serves as resource and mentor for lower level representatives.

Boston, MA30+ days ago

Demonstrates highly developed interpersonal skills in order to relate to patients of all ages, staff members, physicians, and visitors, negotiate effective working relationships, and develop positive resolutions to conflict. Attends scheduled training sessions for phone support, customer service, systems upgrades, newly acquired clinical systems, or other relevant training sessions, as directed by manager.

Boston, MA30+ days ago

New!

Lowell, MAToday

$20.12–$25.15 Per Hour

Conducts Pre-Registration tasks for specified inpatients and outpatients prior to their date of service including: collects demographic, financial, and clinical information necessary for financial clearance of scheduled patients; obtains missing insurance information via patient's family or physician offices; and completes insurance verification using online electronic verification system or contacting payor directly. Collects patient's necessary demographic and financial information from physician offices, acute-care entities, or the patients themselves, schedules services for patients, and handles referrals from primary care doctors to ensure patients are scheduled for recommended appointments/procedures, etc.

BOSTON, MA30+ days ago

Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. The Patient Services Manager 2 will interact daily with patients, clinical partners, and client leadership, oversee frontline kitchen and service staff, conduct rounding, and audit service areas for cleanliness and regulatory compliance.

Boston, MA9 days ago

Provides centralized scheduling services for a BCH Specialty Department Contact center. Identify caller’s needs, clarifies information, and provides centralized registration and scheduling.

Boston, MA30+ days ago

After successful completion of training, the Patient Experience Representative/Patient Access (PER) Float will work in ambulatory clinic areas, central registration, telephone page operations, and/or the practice liaison program as part of the float pool to provide administrative and customer service support to departments. This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates, BCH or agency temps and not eligible for former BCH employees who have worked here in the past 12 months).

New!

Manchester, NHToday

Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering demographics and processing referrals. We offer physical, occupational and speech services across a multitude of specializations including orthopedics, neurological, pelvic floor, vestibular, geriatrics, pediatrics and oncology.

Boston, Massachusetts30+ days ago

$18–$27

Tracks, Collects, and enters all co-payments and other payments in the form of cash, checks, and credit card transactions according to cash collection policies and procedures; Keeps cash secured at all times. Demonstrates ability to register patients at a quick pace to avoid long lines forming at the front desk without comprising the quality or accuracy of the information entered in EPIC.

East Boston, Massachusetts30+ days ago

$18–$27

Demonstrates ability to register patients at a quick pace to avoid long lines forming at the front desk without comprising the quality or accuracy of the information entered in EPIC. Tracks, Collects, and enters all co-payments and other payments in the form of cash, checks, and credit card transactions according to cash collection policies and procedures; Keeps cash secured at all times.

New!

NASHUA, NH1 day ago

Sodexo is seeking a Patient Services Manager 2 for St. Joseph’s Hospital in Nashua, NH, a community-focused healthcare facility committed to exceptional patient care and service excellence. In this role, you will lead the daily operations of the Patient Dining Program, ensuring high-quality food service delivery, regulatory compliance, and an outstanding patient experience.

Boston, MA30+ days ago

$215,000–$235,000 Per Year

As a trusted resource and advocate, the PAL provides education, guidance, and support across insurance coverage, prior authorization, medical exceptions, appeals, affordability programs, and adherence to ensure patients can begin and continue therapy with confidence. The Patient Access Liaison (PAL) is a field-based, high-touch role dedicated to helping patients and healthcare provider (HCP) offices navigate the complexities of access to therapy.

New!

Boston, MAToday

$20.50–$25.50 Per Hour

Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.

East Boston, MA30+ days ago

Part-time

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Norwood, MA23 days ago

Knowledge, Skills, and Abilities: Exceptional Customer Experience – Understands and anticipates customer needs, takes action to meet customer's needs, and strives to exceed their expectations. Focus on Efficiency – Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness.

Boston, MA30+ days ago

Requires strong technical computer skills and proficiency in utilizing Epic and external database systems to research cases and successfully assist patients in securing active coverage. Displays strong organizational skills with ability to manage multiple tasks simultaneously; prioritize work assignments appropriately; and complete follow up task timely.

Boston, MA30+ days ago

Communicates effectively with internal and external customers with respect of differences in cultures, values, beliefs and ages, utilizing interpreters when needed. The Emergency Department is a Level 1 Trauma Center and serves more than 130,000 patients each year.

New!

Boston, MA6 days ago

The Patient Experience Representative supports the Perioperative Care team by providing exceptional customer service, coordinating patient scheduling and registration, and helping ensure efficient patient flow throughout the department. This role serves as an important point of contact for patients, families, providers, and staff while supporting daily administrative and operational functions within a fast-paced clinical environment.

Arlington, MA13 days ago

$35,630–$43,680

As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience. Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator.

New!

Boston, MA2 days ago

$35,630–$43,680

New!

Danvers, MAToday

Full-time

The Lead Patient Care Representative will work closely with the PCR Supervisor to support staff development, monitor departmental performance, assist with training and onboarding, and provide coverage across departments as needed. MFM Health is seeking an experienced and motivated Lead Patient Care Representative to provide leadership and daily operational support to our Patient Care Representative (PCR) team.

Charlestown, MA30+ days ago

The Patient Access Representative supports Behavioral Health Services by handling patient registration, claims processing, and scheduling activities. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces.

Boston, MA9 days ago

Works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.

Framingham, MA30+ days ago

Full-time

Job Locations: Little Rock, AR Framingham, MA Key Responsibilities: Provide daily support, mentoring, and training for new hires and experienced Patient Access Representatives. Monitor daily activity and ensure the completion of performance and metric reports, including financial clearance and related reports.

Boston, MA21 days ago

The Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. PER positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months).

Boston, MA15 days ago

The Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.

Boston, MA15 days ago

The Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.

New!

Boston, MA1 day ago

The Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Key Responsibilities: Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues.

New!

Boston, MAToday

Provides support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. The program is a unique ambulatory program for patients and an alternative to inpatient admission for patients requiring infusion therapies and novel medical day treatments.

Boston, MA30+ days ago

Under general supervision the Patient Hospitality Service Representative is responsible to transport, operate and maintain the Retherm (thermal trays) cart and its companion cart, provide individualized meal service to every patient, assemble patient meal trays following diet orders ensuring diet accuracy. Follow established sanitation procedures for cleaning the Retherm Cart, companion cart, serving utensils, trays, dishes and miscellaneous items used on the cart.

Boston, Massachusetts14 days ago

$95–$100 Per Hour

Agreeing to the Atrium Terms and Conditions, includes permission to use the email address and mobile phone number you provide during the application process or throughout the duration of your prospective or actual employment to notify you of job openings, profiles, articles, news, and other employment-related information, as well as to notify you of special promotions or additional products and services offered by us or our affiliates and partners. The Program Manager will oversee the implementation of a new Patient Services system, along with project management responsibilities across the corresponding integration teams and platforms, including Field CRM, Master Data Management, and Analytics/reporting, in support of a key launch brand in a new disease area.

New!

Boston, MA1 day ago

PER positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months). Greets, screens, and directs patients, families, and visitors; monitors clinic flow to optimize the patient experience.

New!

Boston, MAToday

$180,000–$220,000 Per Year

Hold Directors accountable for performance across metrics including: Point-of-service collections; Insurance eligibility verification accuracy; Authorization and financial clearance rates; Pre-registration and estimates completion; Registration accuracy and data integrity; Patient throughput and wait times; Denial prevention related to front-end errors; Staff productivity and quality metrics . The Executive Director develops and implements system-wide strategy, performance metrics, and transformation initiatives related to patient access operations including scheduling, eligibility verification, financial assistance and patient estimates and partners with other Patient Access leaders on initiatives including registration, admissions, eligibility verification and point-of-service collections.

Concord, Massachusetts30+ days ago

$18–$20 Per Hour

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team.

Town of Framingham, Massachusetts13 days ago

$19.02–$28.53 Per Hour

Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.

Boston, MA28 days ago

$53,200–$71,900

Will provide backup to the Practice Manager to include: overseeing and documenting staff issues, addressing patient concerns, ensure full chair utilization in clinic schedules, running Salud reports (unauthorized p-notes, missing notes & open sessions), screening appt status reports, income reports, attend meetings and any other operational items that may arise. The staff at the first floor reception desk are responsible for registering new patients for all treatment centers in GSDM as well as direct the patient to the correct treatment center.

New!

Boston, MA5 days ago

In Hemodialysis the patient is connected to a large machine called a dialyzer that takes blood out of the body in a continuous process, cleans and filters it, and returns it to the patient's bloodstream. This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates, BCH or agency temps and not eligible for former BCH employees who have worked here in the past 12 months).

Boston, MA30+ days ago

Mentors unit and department leaders, physicians, and team members in establishing and hardwiring experience elevation, using patient and family experience insights, direct observation, and best practices, Performs other duties as assigned. The PX Ambassador provides compassion, hospitality, and de-escalation where indicated, and brings forward opportunities to recognize coworkers as well as opportunities to improve BMC patient experiences.

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Patient Advocate Jobs in Somerville, MA

Inpatient Patient Financial Advocate 7a-7:30p Sat + Sun U Boston Medical Center

Pharmacy Patient Liaison- (BMC Campus) Boston Medical Center

Patient Services Coordinator East Boston Neighborhood Health Center

Coordinator, Patient Services NeighborHealth Corporation

Patient Liaison (Patient Recruiter) Alcanza Clinical Research

Advocate Camp Counselor for children w/disabilities, Camp Kaleidoscope, Summer JCC Greater Boston

Advocate Camp Counselor for children w/disabilities, JCC Sports Camp, Summer JCC Greater Boston

Advocate Camp Counselor for children with disabilities, School Break Camps JCC Greater Boston

Specialty Pharmacy Medication Adherence Advocate Shields Health Solutions

Advocate for Boston Children's Hospital Threshold Giving

Patient Financial Services Coordinator Daley and Associates

Patient Services Representative II Optum

Patient Access Services ED Registration 24 hr Eve-Night 7 pm- 7:30 am Saturday & Sunday U Boston Medical Center

Patient Access Services Rep Emergency Registration 40 Hr M-F 7am -3:30p Boston Medical Center

Patient Service Representative I - (Full-time Weekday 2nd Shift) Tufts Corporate

Patient Services Manager 2 Sodexo

Patient Access Liaison (Temporary) Monday- Friday 8:30am- 5:00pm Boston Children's Hospital

Patient Experience Representative (Float Pool) Boston Children's Hospital

Patient Service Representative - Rehab at Holt Ave (Wellness) - Full Time SolutionHealth

R0005798 Patient Access Representative East Boston Neighborhood Health Center

Patient Access Representative East Boston Neighborhood Health Center

Patient Services Manager 1 Sodexo

Patient Access Liaison (Northeast) Priovant Therapeutics

Patient Service Representative Beth Israel Lahey Health

Coordinator, Patient Access NeighborHealth Corporation

Patient Service Representative / Medical Receptionist Eye Care Specialists

Patient Access Representative (Per diem)(Roslindale Med Ctr) Boston Medical Center

ED Patient Access Rep Sat & Sun 7a-7:30p Boston Medical Center

ED Patient Access Representative (Per Diem) Boston Medical Center

Patient Experience Representative: 100% in person Boston Children's Hospital

Part Time Patient Care Coordinator Professional Physical Therapy

Part-Time Patient Care Coordinator Professional Physical Therapy

Lead Patient Care Representative MFM Health

Patient Access Representative GTT

Patient Experience Representative I- Spina Bifida Center Boston Children's Hospital

Patient Access Supervisor Macpower Digital Assets Edge LLC

Patient Experience Representative I-Ambulatory (onsite, Jamaica Plain) Boston Children's Hospital

Patient Experience Representative I - Multidisciplinary Serv (onsite) Boston Children's Hospital

Patient Experience Representative I - Urology (Shrewsbury) Boston Children's Hospital

Patient Experience Representative I - Ophthalmology (Waltham) Boston Children's Hospital

Patient Experience Representative (Monday-Friday 8:30am-5:00pm) Boston Children's Hospital

Patient Hospitality Service Rep Food and Nutritional Services (40Hrs AFSCME) Boston Medical Center

Program Manager, Patient Services - DTE Commercial PMSO (Contract) Vertex Pharmaceuticals

Sr. Patient Experience Representative - Physical Therapy (Waltham) Boston Children's Hospital

Executive Director, Patient Access Pre-Arrival Services Beth Israel Lahey Health

Medical Front Office - Patient Service Specialist Select Physical Therapy

Patient Access Representative II - Metrowest Medical Center Conifer Health Solutions

PATIENT INTAKE & REGISTRATION SUPERVISOR, School of Dental Medicine, Clinical Affairs Boston University

Patient Experience Representative (Hemodialysis) Boston Children's Hospital

Patient Experience Ambassador Boston Medical Center

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