Ann Arbor, MI30+ days ago
Responsibilities Check in and check out patients Scheduling and coordination of patient appointments, tests, and consults Gather and verify patient demographics, insurance, and other pertinent information Prepare, maintain, and update forms, consents, and questionnaires Provide general information to staff and families Process patient charges, collect payments, and reconcile cash collections Management of MiChart in-basket notes Work with the nursing team, providers, medical assistants, call center, and other team members to improve patient care and improve processes to enhance patient experience Perform other related duties as assigned. Desired Qualifications Basic medical terminology Previous experience in an ambulatory care clinical setting Knowledge of University and Department of Internal Medicine policy and procedures Experience working with Cadence and MiChart and Insurance carriers High school diploma or General Education Development (GED) credential 2-3 years of experience desired.