Retail Representative - Norway, Michigan Jars CannabisRetail Representative - Norway, MichiganNorway, MIFull timeThis role is responsible for providing customers with exceptional service by meeting individual needs, exceeding expectations, and demonstrating excellent knowledge of the cannabis products, deals, and promotions we offer. We are seeking a highly motivated and energetic Retail Representative who shares our passion for providing quality products and an excellent customer care experience.
Retail Representative- New Buffalo, Michigan Jars CannabisRetail Representative- New Buffalo, MichiganNew Buffalo, MIFull timeThis role is responsible for providing customers with exceptional service by meeting individual needs, exceeding expectations, and demonstrating excellent knowledge of the cannabis products, deals, and promotions we offer. We are seeking a highly motivated and energetic Retail Representative who shares our passion for providing quality products and an excellent customer care experience.
Retail Representative - Saugatuck, Michigan Jars CannabisRetail Representative - Saugatuck, MichiganFennville, MIFull timeThis role is responsible for providing customers with exceptional service by meeting individual needs, exceeding expectations, and demonstrating excellent knowledge of the cannabis products, deals, and promotions we offer. We are seeking a highly motivated and energetic Retail Representative who shares our passion for providing quality products and an excellent customer care experience.
NewHomecare Sales Representative Interim HealthCare Personal Care and SupportHomecare Sales RepresentativeGrand Rapids, MI$70,000–$120,000 / yearOur skilled home care, personal care, staffing, and home healthcare teams are dedicated to providing compassionate and comprehensive care to patients of all levels of need. Since 2011, we have expanded our services with new locations in Muskegon MI, Lansing MI, and Kalamazoo MI, ensuring our patients have access to the care they need, when they need it.
Business Development Representative - Architectural Sales (Grand Rapids, MI) Pella Windows and Doors by HorneBusiness Development Representative - Architectural Sales (Grand Rapids, MI)Grand Rapids, MI$70,000–$120,000 / yearStay close to your projects and customers, following through on important details and timely communications throughout the sales cycle to ensure a close to the sale, successful delivery of product, complete customer satisfaction, and repeat business. As a Business Development Representative for Pella, your ultimate goal is influencing residential and commercial architects across Michigan to specify Pella Windows and Doors as the proprietary product of choice on their projects.
NewPhlebotomy - Phlebotomist III - Floater - 6 TalentBurst, Inc.Phlebotomy - Phlebotomist III - Floater - 6Grand Blanc, MI$27.97–$28 / hourThe PSR III has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
NewPhlebotomy - Phlebotomist II - Direct Placementst Shift - 6 TalentBurst, Inc.Phlebotomy - Phlebotomist II - Direct Placementst Shift - 6Alpena, MIThe PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
Patient Services Representative (Medical Receptionist) Beaumont Urgent CarePatient Services Representative (Medical Receptionist)Rochester Hills, MIPart timeAs a Patient Service Representative, you will create a positive experience for every patient by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. Join Corewell Health Urgent Care as a Patient Service Representative (PSR) and be the first point of contact in providing a welcoming and efficient patient experience.
Patient Service Representative Forefront DermatologyPatient Service RepresentativeNorton Shores, MichiganFull timeThe Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments. If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!
Patient Service Representative- (Part-Time) Mary Free Bed Rehabilitation HospitalPatient Service Representative- (Part-Time)Traverse City, MichiganCollects any expected charge for service provided and complete timely posting of cash collections, accepting and generating appropriate receipts for monies and credit card payments received; provide financial guidance to achieve a mutually acceptable resolution of the expected self-pay balance including options of payment and charity care. Greet, provide information, and respond to the needs of patients, families, staff, and other visitors at the check-in/out desk including appointment check-in and out, registration, authorization/verification of insurance(s), explanation of benefits; collection of co-pays, assistance with way finding, or other services or resources for a program specific multi-discipline department.
Patient Service Representative Mary Free Bed Rehabilitation HospitalPatient Service RepresentativeTraverse City, MichiganCollects any expected charge for service provided and complete timely posting of cash collections, accepting and generating appropriate receipts for monies and credit card payments received; provide financial guidance to achieve a mutually acceptable resolution of the expected self-pay balance including options of payment and charity care. Greet, provide information, and respond to the needs of patients, families, staff, and other visitors at the check-in/out desk including appointment check-in and out, registration, authorization/verification of insurance(s), explanation of benefits; collection of co-pays, assistance with way finding, or other services or resources for a program specific multi-discipline department.
Patient Service Representative - PRN Mary Free Bed Rehabilitation HospitalPatient Service Representative - PRNGaylord, MichiganCollects any expected charge for service provided and complete timely posting of cash collections, accepting and generating appropriate receipts for monies and credit card payments received; provide financial guidance to achieve a mutually acceptable resolution of the expected self-pay balance including options of payment and charity care. Greet, provide information, and respond to the needs of patients, families, staff, and other visitors at the check-in/out desk including appointment check-in and out, registration, authorization/verification of insurance(s), explanation of benefits; collection of co-pays, assistance with way finding, or other services or resources for a program specific multi-discipline department.
Call Center Patient Service Representative Upper Great Lakes Family Health CenterCall Center Patient Service RepresentativeHancock, MIJob Code:2026-HAFP-008 FLSA Status:Non-Exempt Referral Bonus Eligible:Yes - $500 Weekly Hours:24 Hrs/Week Location:Hancock Family Health Clinic. The CCPSR interacts and assists patients by telephone to schedule appointments, answer and route questions to the appropriate clinic staff, and update patient information.
Front Office Patient Service Representative Upper Great Lakes Family Health CenterFront Office Patient Service RepresentativeMIFront Office Patient Service Representative Job Code: 2026-OCHC-002 FLSA Status: Non-Exempt Referral Bonus Eligible: Not Available Weekly Hours: Irreg PT, Varies Location: Ontonagon Family Health Clinic. We are designated as a Federally Qualified Health Center FQHC, providing services regardless of language, gender, socio-economic status, sexual orientation, physical, and mental capacity, age, religion, housing status, and ability to pay.
Patient Services Representative University Physician GroupPatient Services RepresentativeDetroit, MichiganThrough a network of community health partnerships, the CPHA emphasizes early intervention and preventive care, both in conventional health care setting and non-traditional community locations, such as neighborhood pharmacies, barber and beauty shops, schools, outreach events, mobile units and telehealth. The Center of Population Health Accountability (CPHA) is founded on a bold strategic vision to provide integrated “whole-person” physical and behavioral health services, including partnerships to address the social determinants of health (poverty, housing, transportation, food insecurity, etc.) that affect a person’s health and well-being.
Casual Patient Services Representative University Physician GroupCasual Patient Services RepresentativeDetroit, MichiganProvides excellent customer service to deliver a positive patient and family experience, identify and respond to any additional needs in a courteous and timely manner, treat others with care and respect while maintaining privacy and confidentiality at all times. With more than 100 locations in hospital-based clinics, outpatient health and specialty care centers, we provide the most advanced medicine and thoughtful, patient-centric care to the greater metro-Detroit community.
Patient Service Representative - Scheduling Mary Free Bed Rehabilitation HospitalPatient Service Representative - SchedulingGrand Rapids, MichiganCollect any expected charge for service provided and complete timely posting of cash collections, accepting and generating appropriate receipts for monies and credit card payments received; provide financial guidance to achieve a mutually acceptable resolution of the expected self-pay balance including options of payment and charity care. Summary Greet, provide information, and respond to the needs of patients, families, staff, and other visitors at the check-in/out desk including appointment check-in and out, registration, authorization/verification of insurance(s), explanation of benefits; collection of co-pays, assistance with way finding, or other services or resources for a program specific multi-discipline department.
Patient Service Representative University Physician GroupPatient Service RepresentativeDetroit, MichiganThe Patient Services Representative (PSR) greets patients and guests in a courteous manner whether via telephone contact or in person; schedules appointments, completes check-in and check-out processes for patients; answers phone calls and documents messages, obtains and verifies accurate identification and demographical data for the patient’s permanent medical record. Perform day-to-day operations of the facility and general office duties including: answering a high volume of inbound calls, placement of outbound calls, monitoring of voicemail, recordkeeping, file maintenance, sorting and distribution of incoming mail and facsimiles.
Patient Services Representative (Medical Receptionist) Well Street Urgent CarePatient Services Representative (Medical Receptionist)Rochester Hills, MIAs a Patient Service Representative, you will create a positive experience for every patient by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. Why Youll Love Working Here: LIFE-Work Balance & Flexible Schedule: Full-time (3-day/12-hour shifts, 7AM - 7 PM) - No overnight shifts, so you can prioritize both your career and personal life!
Call Center Patient Service Representative Heartland Community Health CenterCall Center Patient Service RepresentativeLawrence, MichiganJob title Call Center Patient Service Representative (PSR) Reports to Director of Operations Status Non-Exempt (Hourly $19.00 - $25.00) Job purpose The Call Center Patient Service Representative is responsible for providing excellent customer service to patients over the phone. Qualifications High school diploma or equivalent required; additional education or certification in healthcare administration or a related field preferred.
Patient Service Representative - Women's Health MHM Support ServicesPatient Service Representative - Women's HealthSt LouisThe role involves managing front desk operations, including greeting and verifying patients, checking-in/checking-out, front end collections, answering phones, scheduling appointments, maintaining Epic/EHR records, handling clerical tasks, managing referral work queues, and maintaining a cash drawer. From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Patient Services Representative My Community Dental Centers Inc.Patient Services RepresentativeWalker, MichiganFull timeAs a valued member of our team, our Patient Services Representatives (PSR) play an integral role in creating lasting impressions that promote a positive patient experience. We foster a supportive work environment where our Patient Service Representatives can grow and thrive, offering ample opportunities for mentorship, education, and career development.
Patient Service Representative Dental Care Alliance, LLCPatient Service RepresentativeCanton, MIThey will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient's treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Overview Contemporary Dentistry is looking for a Patient Service Representative in Canton, Michigan, to join our clinical team by providing a high level of patient care and satisfaction while operating a team-based environment.
Patient Services Representative My Community Dental Centers IncPatient Services RepresentativeBig Rapids, MIAs a valued member of our team, our Patient Services Representatives (PSR) play an integral role in creating lasting impressions that promote a positive patient experience. You may be a good fit for ourpSR Patient Services Representative role if you possess: Strong leadership, problem-solving and communication skills.
Patient Service Representative - South Lindbergh and Gravois MHM Support ServicesPatient Service Representative - South Lindbergh and GravoisSaint LouisFrom day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Skills, Knowledge and Abilities: • Strong verbal and written communication skills are essential for interacting with patients, healthcare professionals, and other staff members.
NewPatient Service Representative Mary Free BedPatient Service RepresentativeFlint, MICollect any expected charge for service provided and complete timely posting of cash collections, accepting and generating appropriate receipts for monies and credit card payments received; provide financial guidance to achieve a mutually acceptable resolution of the expected self-pay balance including options of payment and charity care. Summary Greet, provide information, and respond to the needs of patients, families, staff, and other visitors at the check-in/out desk including appointment check-in and out, registration, authorization/verification of insurance(s), explanation of benefits; collection of co-pays, assistance with way finding, or other services or resources for a program specific multi-discipline department.
Patient Service Representative - Neurosurgery (F/T Days) MHM Support ServicesPatient Service Representative - Neurosurgery (F/T Days)St LouisCurrent Patient Service Reps who are moving to Advanced title on the career ladder must complete both Patient Service Rep and Advanced PR competencies prior to being promoted. From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Patient Service Representative - Orthopedic Clinic (F/T Days) MHM Support ServicesPatient Service Representative - Orthopedic Clinic (F/T Days)St LouisCurrent Patient Service Reps who are moving to Advanced title on the career ladder must complete both Patient Service Rep and Advanced PR competencies prior to being promoted. From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Patient Service Representative - Oncology / Hematology (F/T Days) MHM Support ServicesPatient Service Representative - Oncology / Hematology (F/T Days)St LouisCurrent Patient Service Reps who are moving to Advanced title on the career ladder must complete both Patient Service Rep and Advanced PR competencies prior to being promoted. From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Patient Services Representative Corewell HealthPatient Services RepresentativeGrand Rapids, MIPerforms administrative functions, including, but not limited to: assists with patient check-out; schedules patient appointments, incoming/outgoing referrals, in office procedures, surgeries and tests, including medical record review of incoming referrals; maintains and modifies provider template; navigates external patient referral portals; reconciles multidepartment deposit. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.
Patient Services Representative Rehab Corewell HealthPatient Services Representative RehabGrand Rapids, MIPerforms administrative functions, including, but not limited to: assists with patient check-out; schedules patient appointments, incoming/outgoing referrals, in office procedures, surgeries and tests, including medical record review of incoming referrals; maintains and modifies provider template; navigates external patient referral portals; reconciles multi-department deposit. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.
Part Time As Needed - Patient Registration Customer Service Representative R1 RCM IncPart Time As Needed - Patient Registration Customer Service RepresentativeMI$16–$21.10 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Customer Service Representative - Patient Registration R1 RCM IncCustomer Service Representative - Patient RegistrationMI$16–$21.10 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Patient Access Customer Service Representative R1 RCM IncPatient Access Customer Service RepresentativeMarquette, MI$16–$21.10 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Patient Services Representative I Midwest Vision PartnersPatient Services Representative IKalamazoo, MIFull timeThe Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed. Alpine is a strong supporter of MVP, given their PeopleFirst philosophy, unparalleled track record, significant financial resources, and a commitment to building a platform that includes physician leadership at the highest levels.
Patient Services Representative Associate Corewell HealthPatient Services Representative AssociateLudington, MIPerforms clerical functions, including, but not limited to: answers practice phone calls; schedules patient appointments using a decision tree where applicable; orders supplies; generates patient letters; processes/sorts mail and supply deliveries, and processes registration reports. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category.
NewPatient Service Representative Metro Vein CentersPatient Service RepresentativeDearborn, Michiganpointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]"> About the Role. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs.
Patient Services Representative Associate Bariatrics Corewell HealthPatient Services Representative Associate BariatricsGrand Rapids, MIPerforms clerical functions, including, but not limited to: answers practice phone calls; schedules patient appointments using a decision tree where applicable; orders supplies; generates patient letters; processes/sorts mail and supply deliveries, and processes registration reports. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.
Patient Service Representative ZOLL LifeVestPatient Service RepresentativePetosky, MIThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies. The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®.
Patient Services Representative Midwest Vision Partners LLCPatient Services RepresentativeMIAlpine is a strong supporter of MVP, given their PeopleFirst philosophy, unparalleled track record, significant financial resources, and a commitment to building a platform that includes physician leadership at the highest levels. The Front Desk Receptionist is responsible for welcoming patients, updating and verifying patient information, obtaining ID and insurance details, processing co-payments, and registering patients within the billing system.
Patient Services Representative Senior Corewell HealthPatient Services Representative SeniorLudington, MIFrom workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category.
Patient Services Representative LifePoint Health IncPatient Services RepresentativeMIAdditional services include dedicated physician hospitalists, cardiopulmonary services, elective and emergency orthopedics, women's health, general surgery, hematology and oncology, internal medicine, sports medicine and rehabilitation and sports medicine, x-ray and diagnostics (including MRI, mobile PET scan, 64-slice CT scanner, nuclear imaging, and 3D mammography), an advanced wound care center, a sleep lab, two Express Care walk-in clinics, a regional dialysis unit, pharmacy services, laboratory services, home care, and a 60-bed senior living community. Hancock is a community that brings together small-town values, rich history and a four-season wonderland for outdoor enthusiasts - without long commute times or congested highways.
Patient Service Representative - Urology Staff VHS Physicians of MichiganPatient Service Representative - UrologyDetroit, MIDemonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner. Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.
Patient Service Representative - Urology Tenet Healthcare CorpPatient Service Representative - UrologyDetroit, MIDemonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner. Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.
Patient Service Representative Associate Resource Corewell HealthPatient Service Representative Associate ResourceGreenville, MIPerforms clerical functions, including, but not limited to: answers telephone/switchboard; schedules routine patient appointments; orders supplies; generates no-show and recall letters; processes/sorts mail and produces end-of-day reports. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.
NewPatient Service Representative Associates Corewell HealthPatient Service Representative AssociatesGrand Rapids, MIPerforms clerical functions, including, but not limited to: answers practice phone calls; schedules patient appointments using a decision tree where applicable; orders supplies; generates patient letters; processes/sorts mail and supply deliveries, and processes registration reports. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.
Patient Account Representative Helen Newberry Joy HospitalPatient Account RepresentativeNewberry, MIFull timeCome join our independent health system team at Helen Newberry Joy Hospital & Healthcare Center to make contributions that are valued and where your community impact is real. If compassion, customer service, quality work, respect, and teamwork are important to you too, we would welcome the chance to talk to you about joining our team.
Patient Access Representative InsightPatient Access RepresentativeDearborn, MichiganInsight Institute of Neuroscience & Neurosurgery (IINN) aims to advance, challenge, and revolutionize neurosciences and medicine through scientific research and advanced technology, driven by a passion to help others regardless of any obstacles and challenges that may lie ahead. The Patient Access Representative is cross-trained in all clinical administrative processes, therefore the Patient Access Representative will also answer phones, check in and out patients, perform patient reminder calls, and enter information into the EMR.
Patient Representative BBC - PRN Bronson HealthcarePatient Representative BBC - PRNBronson, MIResponsibilities may include greeting and registering patients, gathering and entering appropriate demographic and insurance/billing information, verification, scheduling appointments, providing patients with financial information, price estimates and the collection and entry of payments. Ability to maintain composure in a position that has considerable deadlines, customer contact and high volumes of work which produces levels of mental/visual fatigue which are typical of jobs that perform a wide variety of duties with frequent and significant uncontrollable deadlines.
Patient Representative - BMH ED - Part Time 48HR Bronson Battle Creek HospitalPatient Representative - BMH ED - Part Time 48HRMIResponsibilities may include greeting and registering patients, gathering and entering appropriate demographic and insurance/billing information, verification, scheduling appointments, providing patients with financial information, price estimates and the collection and entry of payments. • Ability to maintain composure in a position that has considerable deadlines, customer contact and high volumes of work which produces levels of mental/visual fatigue which are typical of jobs that perform a wide variety of duties with frequent and significant uncontrollable deadlines.