As the OCM Lead, you will develop and implement a comprehensive OCM Plan using proven change management methodologies (e.g., Prosci®); apply BPR methods to support process discovery, analysis, redesign, and implementation; coordinate closely with project management, training, business process, operations, and systems teams; and provide strategic guidance to leadership throughout the engagement. This role focuses on the people side of change while partnering with business and operational teams to assess current-state processes, define future-state ways of working, and ensure leadership and staff are prepared, supported, and equipped to adopt redesigned processes, systems, roles, and responsibilities.