Ensure proper procedure is followed relating to safety, accidents, and incidents including reporting, investigations, and documentation* Create a place of welcoming and belonging for our Guests and Team Members* Oversees the daily execution of the Store Operating System through management of the Game Plans to deliver a consistent Guest/brand experience that enables the store to achieve performance targets and improve financial performance* Grow top line P&L performance and control key financial lines; understand reports and how the information can impact and/or increase sales; develop plans to correct budget misses, measure and track plan effectiveness, and ultimately achieve budget in a timely manner, complete required reports either in writing or via computer entry* Track and manage inventory through count execution and submitting accurate orders to remain in stock* Delegate tasks to subordinate Team Members and follow up to ensure proper completion* Engage and lead company initiatives* Oversee food production to ensure food safety requirements are consistently met and that par levels are maintained for a craveable and consistent offering, while growing sales and controlling waste* Develop well trained Team Members by following Thorntons' training processes as prescribed while demonstrating and teaching our core values.* If not possessed upon hire, must have the ability to obtain one)Physical Requirements* Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc.* Daily Standing, Pushing, Pulling, Reaching, Bending, Squatting, Climbing, Walking and Lifting up to 55 lbs.* Occasional Sitting and Driving required.*