Qualifications/pulli4-8+ years of Product Management experience, including substantial work on platform, security, identity/auth, RBAC/permissions, data residency and governance, or infrastructure-adjacent products./liliStrong understanding of SSO/SAML, OAuth, MFA, and broader enterprise authentication patterns./liliFamiliarity with cloud infrastructure concepts (multi-cell architectures, regional deployments, multi-tenant models, isolation patterns) and the ability to partner effectively with Infrastructure Engineering on architectural decisions./liliStrong data literacy with experience using BI tools (Looker, Tableau, etc.) and shaping how data is modeled and presented to customers./liliExperience with data warehouses and ETL/ELT tools (Snowflake, BigQuery, Redshift, Fivetran)./liliHigh technical fluency with the ability to translate complex technical constraints into clear product decisions./liliExceptional written and verbal communication skills, with the ability to tailor messaging to diverse technical and non-technical audiences (including some of Zips largest customers)./liliBias to action, comfort with ambiguity, and the ability to thrive in a fast-paced, rapidly evolving environment./li/ulpBonus/pulliExperience working with design systems or shared component libraries is a plus./li/ulpThe salary range for this role is $200,000 - $280,000. Will/pulliLead Zips authentication and security roadmap, including MFA, step-up MFA, Multi-IdP SSO, IP restrictions, anomaly detection, and account takeover prevention./liliDefine and drive strategy for Zips data governance, reporting and insights capabilities./liliOwn enterprise-grade permissions and access controls, ensuring clarity, auditability, and scalability for complex organizational structures./liliPartner with GTM and Customer Teams to unblock high-ARR deals by addressing requirements such as regional hosting, multi-cell architectures, dedicated customer cells, and BYOK/FedRAMP-adjacent needs./liliLead