NewFinance Manager, Product Development MarvinFinance Manager, Product DevelopmentAkron, OH$110,000–$140,000The position will work closely with product development and product management leaders to create and implement product and process analytics that measure impact of activity and investment in order to influence new ways of thinking for key stakeholders in all geographies and levels of the organization. Today, in our 16 locations across North America, we manufacture Marvin's portfolio of products, which includes Infinity Replacement Windows, TruStile Doors, and Marvin Coastline brands.
NewFinance Manager (Manufacturing) JobotFinance Manager (Manufacturing)Mentor-on-the-Lake, OH$125,000–$190,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. With a mission centered on eliminating preventable blindness, the company combines innovation, operational excellence, and global collaboration to deliver impactful products and drive meaningful healthcare advancements worldwide.
Manager of Client Relations (Nuclear Industry) JobotManager of Client Relations (Nuclear Industry)Akron, OH$170,000–$230,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. You will represent a full portfolio of engineered products and services, working closely with engineering, manufacturing, and project teams to deliver high impact solutions to clients.
NewClinical Marketing Manager ForTec MedicalClinical Marketing ManagerHudson, OHSales Enablement & Training: Partner with internal teams and field associates to deliver robust clinical and technical training, ensuring the commercial team can confidently articulate our value proposition to hospital administrators and clinicians. You will be responsible for translating complex clinical data into compelling value propositions and content and building strong relationships with surgeons and Key Opinion Leaders (KOLs) in the execution of marketing strategy.
Product Engineer | Molding Manufacturing Michael Page USAProduct Engineer | Molding ManufacturingBeachwood, OH$85,000–$100,000 / yearFull timeThe organization provides integrated manufacturing solutions including product design, material development, compounding, molding, finishing, and quality testing, supporting customers with innovative, high-performance products and value-added engineering services. This role requires strong technical expertise, project management, and leadership skills to guide cross-functional teams through all phases of product design, development, and analysis with regular visibility to senior leadership.
NewElectrical Engineer Davron LLCElectrical EngineerSheffield Lake, OHELECTRICAL ENGINEER | PRODUCT ENGINEER | HARDWARE ENGINEER | ELECTRICAL DESIGN | AUTOCAD ELECTRICAL | EPLAN | MOTOR CONTROL | CONSUMER PRODUCTS | PROTOTYPING | UL CERTIFICATION | WIRING DIAGRAMS | NEW PRODUCT DEVELOPMENT. Join an innovative and fast-growing product development company as an Electrical Engineer in Sheffield Lake, Ohio, where creativity and hands-on engineering come together to build cutting-edge consumer products.
Manager, Refrigeration Engineering Thermo Fisher ScientificManager, Refrigeration EngineeringCleveland, OHREQUIREMENTS: *Education* * Bachelor’s degree in mechanical engineering, systems engineering, chemical engineering, physics, or related discipline * Coursework in thermodynamics, heat transfer, and fluid mechanics strongly preferred * Master’s degree preferred *Experience* * 5 years of experience leading teams in the design and evaluation of refrigeration or thermal systems * 3 years of hands-on experience developing vapor-compression systems for cold storage or HVAC/R products, cascade systems preferred. You will partner closely with Product Management, Controls Engineering, Quality, and Regulatory teams to define refrigeration system and control requirements, maintain traceability, and ensure products meet customer, performance, and regulatory expectations throughout the product lifecycle.
Lead Housekpeeing Manager Healthcare Services Group, Inc.Lead Housekpeeing ManagerNORTH RIDGEVILLE, OHJoin Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
Environmental Services Department Manager Healthcare Services Group, Inc.Environmental Services Department ManagerNORTH RIDGEVILLE, OHJoin Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
Environmental Services Manager Healthcare Services Group, Inc.Environmental Services ManagerNORTH RIDGEVILLE, OHJoin Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
NewAssociate Medical Manager ChenMedAssociate Medical ManagerCleveland, OH$238,832–$341,189Leads Super Huddle (SH) and Transforming Care Meeting (TCM) weekly, as well as supports Center Manager/Center General Manager center clinical leader and/or market clinical leader is not available, based on guidance from Market Chief Medical Officer. For patients that are unable to come to the office—in hospital, SNF, LTC or homebound, engages with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market.
NewClinical Manager ChenMedClinical ManagerCleveland, OH$238,832–$341,189Leads Super Huddle (SH) and Transforming Care Meeting (TCM) weekly, as well as supports Center Manager/Center General Manager center clinical leader and/or market clinical leader is not available, based on guidance from Market Chief Medical Officer. For patients that are unable to come to the office—in hospital, SNF, LTC or homebound, engages with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market.
NewAssociate Clinical Manager ChenMedAssociate Clinical ManagerCleveland, OH$238,832–$341,189Leads Super Huddle (SH) and Transforming Care Meeting (TCM) weekly, as well as supports Center Manager/Center General Manager center clinical leader and/or market clinical leader is not available, based on guidance from Market Chief Medical Officer. For patients that are unable to come to the office—in hospital, SNF, LTC or homebound, engages with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market.
NewFacilities Manager ASK ChemicalsFacilities ManagerCleveland, OHCompany DescriptionThe ASK Chemicals Group is a leading supplier of solutions to the worldwide foundry industry and a global provider of high-performance phenolic resins for a wide range of industrial applications. DescriptionThe ASK Chemicals Group is a leading supplier of solutions to the worldwide foundry industry and a global provider of high-performance phenolic resins for a wide range of industrial applications.
Business Development Manager - Competitor Pulverizer Products Babcock & Wilcox Enterprises IncBusiness Development Manager - Competitor Pulverizer ProductsCleveland, OHidentifying new business opportunities, strengthening new and existing customer relationships, collaborate and communicate with field Sales team to set account target objectives, conduct joint visits, and report out status opposite collective objectives, Additionally, this candidate will be responsible for facilitating internal training, and delivering solutions that enhance the competitive position of our aftermarket Pulverizer parts and field service offerings. We are seeking a dynamic and technically proficient Business Development Manager to lead and grow our Competitive Pulverizer aftermarket business across the U.S. This role combines strategic sales support with hands-on technical engagement, focusing on utility, pulp & paper, and other industrial markets.
Business Development Manager - Rubber Products Applied Industrial Technologies IncBusiness Development Manager - Rubber ProductsCleveland West, OHResponsibilities: • Coordinate conveyor belt /rubber product initiatives with various Service Centers and Regional Managers • Make rubber product / conveyor belt presentations to both internal associates and customers • Conduct training for both internal associates and customers • Make joint sales calls with the field sales staff • Assist in the development of rubber product / conveyor belt data collection; interchange information, case histories, documented value-added benefits, and application data • Partner in setting - and meeting/exceeding - sales target goals and execution • Participate in installations and repairs. Requirements: • 3+ years of proven technical lightweight conveyor belt sales and service experience OR belt service, fabrication, installation experience • Use of proper English grammar, written and verbal • Ability to read / understand technical drawings • Work independently and as part of a team • Valid driver's license and clean driving record.
Senior Manager, Digital Transformation for Product Development The Lubrizol CorpSenior Manager, Digital Transformation for Product DevelopmentWickliffe, OHAt Lubrizol, we're bringing to life the chemistry behind clean water, efficient transportation, reliable infrastructure, critical medicines, and the products people rely on every day through science, sustainability, and a culture of inclusion. Whether youre in the lab, on the production floor, or in the office, youll be part of a team around the world that empowers you to think boldly, drive results, and contribute to solutions that shape a better, more sustainable future.
Director of Product Development | Data Platform Epicor Software CorpDirector of Product Development | Data PlatformSolon, OHAnd that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs. As Director of Product Development at Epicor, you will be responsible for leading the development, operation, and governance of our data plane that powers next-generation capabilities like Prism and our headless ERP strategy.
Product Development Specialist Nestle SAProduct Development SpecialistSolon, OHCollaborate and influence internal and external project teams (Teams are made up of R&D, Product Developers, Project Managers, Quality, Regulatory, Engineering, Packaging, Factories, Marketing, Co-Manufacturing, Purchasing, and Supply Chain, etc.) to develop, industrialize, and launch Innovation and Renovation projects. POSITION SUMMARY: Does working in product development to enable business goals while leveraging your experience to solve problems, propose optimization solutions, and create new and robust products sound interesting and engaging to you?
Food Service Lead – Product Development (US) AgranaFood Service Lead – Product Development (US)Brecksville, OHAs we expand our footprint in the U.S. Food Service channel, we are looking for a highly capable Food Service Lead – Product Development to drive innovation, commercialization, and technical excellence in this fast-growing segment. Agrana Fruit is a global leader in delivering healthy and delicious food solutions across categories including frozen and refrigerated dairy, bakery, coffee, ice cream and Food Service.
Dir Product Development and Market Intelligence SummaCare IncDir Product Development and Market IntelligenceAkron, OH$66.27–$99.40 / hourIdentifies and evaluates new benefits and product opportunities that seek to differentiate SummaCare and help improve social determinants of health, coverage, and quality of life in the Medicare, Individual and commercial markets through collaboration with other leaders within SummaCare and through participation in outside industry groups and discussions. Summary: Responsible for developing and managing the portfolio of plans across all lines of business while evaluating new product opportunities that can differentiate SummaCare and help improve social determinants of health, coverage, and quality of life in the Medicare, Individual and commercial markets.
Product Development Technician On-Board CompaniesProduct Development TechnicianMentor, OH$28–$28 / hourToday, On-Board is a thriving privately held family of companies with services including: Consulting, Professional Engineering, Industrial Maintenance and Facility Management, Contracted Manufacturing and Production Services, as well as Temporary Staffing and Recruiting throughout North America. Associate degree in Chemistry, Materials Science, or a related field with a minimum of five (5) years of relevant industry experience and/or extensive training in the rubber, plastics compounding, coatings, adhesives, or sealants industry; or.
Senior Product Development Chemist - Rubber Chemical Dispersions MW TalentSenior Product Development Chemist - Rubber Chemical DispersionsCleveland, OHThis role focuses on formulation development, dispersion chemistry, product optimization, and technical strategy supporting advanced non-tire rubber applications. MW Talent is partnering with a leading manufacturing company to identify a Senior Product Development Chemist to support innovation within the rubber chemical dispersions segment.
Product Development Technician The Fountain Group LLCProduct Development TechnicianMentor, OHQualifications: Bachelor's degree (B.A.) in a Chemistry related or Material Science field from a four-year college or university with 3 years or more related experience in the Rubber, Plastics Compounding or Coatings Industry; or Associate's Degree (A.A.) in Chemistry related or Material Science field with five or more years related experience and / or extensive training in the Rubber, Plastics Compounding or Coatings Industry; or equivalent combination of education and experience. - Be able to follow methodologies (ASTM and internal) to test different products (Adhesives and sealants) aligning with specific protocols.
Product Development Technician LanceSoft IncProduct Development TechnicianMentor, OH$28–$28 / hourQualifications:Bachelor’s degree (B.A.) in a Chemistry related or Material Science field from a four-year college or university with 3 years or more related experience in the Rubber, Plastics Compounding or Coatings Industry; or Associate’s Degree (A.A.) in Chemistry related or Material Science field with five or more years related experience and / or extensive training in the Rubber, Plastics Compounding or Coatings Industry; or equivalent combination of education and experience. Be able to follow methodologies (ASTM and internal) to test different products (Adhesives and sealants) aligning with specific protocols.
Senior Product Development Chemist Tire Materials MW TalentSenior Product Development Chemist Tire Materialscleveland, OHThe ideal candidate will bring direct experience in tire compounding, formulation development, material testing, and performance analysis within passenger or commercial tire applications. This role focuses on advanced material development, tire compound formulation, performance optimization, and technical innovation supporting next-generation tire technologies.
Senior Product Development Engineer - CI Fortune Brands Innovations IncSenior Product Development Engineer - CINorth Olmsted, OH$80,000–$126,500 / yearThe Company makes innovative products for residential and commercial environments, with a growing focus on digital solutions and products that add luxury, contribute to safety and enhance sustainability. At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates' unique needs.
Director, R&D and New Product Development The Lubrizol CorpDirector, R&D and New Product DevelopmentBrecksville, OHThe role leads a global, multidisciplinary NPD organization, partners closely with Quality, Regulatory, Manufacturing, Commercial, and Executive Leadership, and acts as a senior technical representative to key medical device OEM customers. Whether youre in the lab, on the production floor, or in the office, youll be part of a team around the world that empowers you to think boldly, drive results, and contribute to solutions that shape a better, more sustainable future.
Director, Technical Product Owner/App Development Leader (50356) Citrin Cooperman & Company LLPDirector, Technical Product Owner/App Development Leader (50356)Middleburg Heights, OHWe're continuously seeking talented individuals who bring fresh perspectives, a problem-solving mindset, and sharp technical expertise. Responsibilities are, but not limited to: • Process regularly delivering features in an agile way, delivering against the strategic priorities and business outcomes of the service line.
Product Development and Operations PLM Functional Consultant Deloitte Touche Tohmatsu LtdProduct Development and Operations PLM Functional ConsultantCleveland, OH$88,600–$163,100 / yearDefining and improving product lifecycle and application lifecycle management use cases, including bill of materials management, engineering change control, requirements management, document management, code management, version control, software lifecycle management, and product configuration. Experience with product lifecycle management and application lifecycle management platforms, including Siemens Teamcenter, PTC Windchill, Dassault ENOVIA, SAP PLM, Siemens Polarion, PTC Codebeamer, Jama Software, Azure DevOps, GitLab, or Jira.
Product Development Specialist Philadelphia Insurance CompaniesProduct Development SpecialistBeachwood, OH$76,700–$85,700 / yearYou'll develop new products and strengthen existing offerings by drafting and updating coverage forms, endorsements, and rate/rule pages - making sure our products are clear, competitive, and compliant. Superior interpersonal, communication, and time management skills and ability to develop and foster relationships with key internal and external stakeholders and contribute in a dynamic, fast-paced environment and effectively deliver on multiple priority matters.
Associate Product Development Engineer Fortune Brands Innovations IncAssociate Product Development EngineerNorth Olmsted, OH$56,000–$77,000 / yearInteract with Marketing, Sales, Quality Assurance, Manufacturing, Designers, Purchasing, and suppliers to meet the specifications and needs of the customer in the development of new, reliable products for the market. The Company makes innovative products for residential and commercial environments, with a growing focus on digital solutions and products that add luxury, contribute to safety and enhance sustainability.
Product Development Engineer Fortune Brands Innovations IncProduct Development EngineerNorth Olmsted, OH$71,000–$98,000 / yearUnderstand and actively manage system design requirements, conduct system DFMEA's, design reviews and utilize other robust engineering practices such as DOE's, tolerance stackups, limit testing, FEA, etc. to bring new products through production into the marketplace predictably. The Company makes innovative products for residential and commercial environments, with a growing focus on digital solutions and products that add luxury, contribute to safety and enhance sustainability.
Engineer II (New Product Design and Development) Parker Hannifin CorpEngineer II (New Product Design and Development)Mentor, OHContribute to the completion milestones associated with specific projects, e.g., create functional diagrams and system layouts, review detailed drawings and schematics, define data structure interfaces, and programming logic, analyze material requirements, research customer data item requirements. Benefit & Retirement Plans Parker offers competitive benefit programs, including: Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance, and critical illness insurance with competitive premium cost.
Product Engineering: Product Manager Deloitte Touche Tohmatsu LtdProduct Engineering: Product ManagerCleveland, OH$113,100–$232,300 / yearThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Senior Product Manager Steris PlcSenior Product ManagerVernon Hills, OH$124,737.50–$161,425 / yearWin mind share with internal cross functional team members through a collaborative approach to identifying solutions based on data, building excitement and consensus specific to assigned product/procedural area to drive projects forward. Support cross-functional new product development teams with market objectives when completing documentation (PRD, IOS, Labeling, etc.), feasibility testing, and risk analysis for new products and line extensions.
Product Manager II (Sr) Tremco illbruck GmbH and Co. KGProduct Manager II (Sr)Beachwood, OH$100,000–$125,000 / yearESSENTIAL DUTIES AND RESPONSIBILITIES: MARKET INTELLIGENCE Responsible for the following: Conducting customer interviews and surveys Competitive investigations and analysis Trade organization participation LIFECYCLE MANAGEMENT Responsible for the following: Supporting the Sales Team Forecasting Market analysis Warranty extensions NEW PRODUCT DEVELOPMENT Responsible for the following: Creating product charters Managing the product development process Orchestrating product launches STRATEGY DEVELOPMENT Will be responsible for the following: Product pricing strategies Prioritizing new product initiatives Will be responsible (with guidance) for product portfolio pricing strategies EXPERIENCE: More than 10 years related experience and/or training Extensive metal roofing experience OTHER SKILLS AND ABILITIES: Ability to grasp technical details. Product Manager plans, organizes, and controls an assigned product or product line(s) from conceptual stages through product life cycles to optimize profit and meet marketing, financial, and corporate growth objectives by performing the following duties under the direct supervision of the Director of Product Management.
Product Manager - ISO Insulation Amrize LtdProduct Manager - ISO InsulationOHRemoteSales Activation: Create the pulp for the sales engine-designing sales tools, technical training, and marketing content that drives lead generation and simplifies the complex technical benefits of ISO for contractors and specifiers. We're seeking a Product Manager - ISO Insulation who's ready to be part of a people-first company offering best-in-class products, exceptional training, and deep industry pride-all built to help our partners and team succeed.
Dillon Product Manager Illinois Tool Works IncDillon Product ManagerOH$80,800–$121,200 / yearJob Description: Objective of role: The Dillon Product Manager is responsible for providing support and driving development of the Dillon product portfolio, consisting of force measurement equipment including dynamometers, force gauges, and tension meters. Articulate Dillons value proposition and product capabilities to train sales and support teams as appropriate, including collaboration in the development of sales tools and marketing collateral.
Product Manager Stanley Black & Decker IncProduct ManagerValley City, OH$62,200–$100,200 / yearJoin our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT, BLACK+DECKER, CRAFTSMAN, STANLEY, CUB CADET, and HUSTLER. Learning & Development: Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
Lead Product Manager MaticLead Product ManagerCleveland, OHToday, Matic's digital insurance marketplace has over 50 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more. Modern office environment, we have a trendy HQ in the heart of German Village in downtown Columbus with awesome amenities including ping pong tables, coffee/espresso bar, and flavored water bar.
Product Manager II MRI Software LLCProduct Manager IICleveland, OHWe want our teams to love working here, so we've created some incredible perks for you to enjoy: Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group. You will be responsible for defining product vision, shaping roadmaps, and driving delivery across a portfolio of SaaS products while partnering closely with Engineering, Design, Quality Assurance, Sales, Marketing, Support, and Customer Success teams.
Environmental Senior Product Manager Lincoln Electric Holdings IncEnvironmental Senior Product ManagerCleveland, OHRemoteThis includes business case development for new product development projects, channel management of PNP products, and meetings with customers to communicate our value proposition on CTA products. Lincoln Electric's innovative solutions enable higher quality and productivity across a variety of processes including welding, cutting, brazing, machining, process automation, and field repair.
Product Manager - Passive Dosimetry Thermo Fisher Scientific IncProduct Manager - Passive DosimetryOakwood Village, OHThe successful candidate will partner closely with teams across R&D, Operations, Quality, Regulatory, Finance, Customer Service, Marketing, and Sales to identify growth opportunities and deliver solutions that improve customer outcomes. As part of our radiation detection business, the Passive Dosimetry portfolio helps customers monitor radiation exposure across applications including healthcare, nuclear power, and other industrial environments.
Product Manager Steris PlcProduct ManagerMentor, OH$105,400–$136,400 / yearCollaborate with sales and marketing leadership on the development/execution of action plans and new product launches including forecasting and financial planning/business case development; market potential/opportunity and target share; value proposition creation; competitive analysis and market trends; market pricing; product life cycle planning; product training. Creates global marketing strategies and tactics with insight from Manager for the designated product line consistent with the business unit strategies and objectives and in support of achieving established revenue, margin, and market share goals and driving leadership positions in the market.
Product Manager Tools, General Industrial, Safety Applied Industrial Technologies IncProduct Manager Tools, General Industrial, SafetyCleveland, OHYou will also be responsible for developing inventory strategies to capture increased sales opportunities, managing the profitability and performance of existing products and services, and collaborating with key suppliers to implement marketing and sales programs that drive business growth. Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies.
Digital Product Manager Lead- Mobile App The PNC Financial Services Group IncDigital Product Manager Lead- Mobile AppCleveland, OH$93,500–$164,450 / yearPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
Digital Product Manager Sr The PNC Financial Services Group IncDigital Product Manager SrCleveland, OH$55,000–$120,450 / yearPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
Product Manager II The PNC Financial Services Group IncProduct Manager IICleveland, OH$55,000–$134,550 / yearIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.