Lifecycle Support Analyst LeidosLifecycle Support AnalystAnnapolis Junction, MD$82,550–$149,225 / yearLeidos is looking for a self-motivated Lifecycle Support Analyst to join a high performing Agile team using the Scaled Agile Framework (SAFe) methodology on a program that provides system engineering, development, test, integration, and operational support to a large, fast-paced program, and is infusing new technology and adding advanced capabilities while continuing to support an on-going operational system. The selected individual will work with various technical teams to support a large, complex hardware/software system consisting of multiple geographically distributed systems and diverse configurations within a multifaceted network environment.
NewHelp Desk Specialist I NuAxis InnovationsHelp Desk Specialist IWashington DC, DCTicket Creation and Handling , Support-Incident Management , Initial Telephone Call Handling , Initial Email Handling , Initial Fax Handling , Critical Events Handling , Ticket Updates , Ticket Closure , Incident Handling and Management , Problem Handling and Management , Request Fulfillment (Service Request) Management , Ticket Ownership , User Notification , Remote Desktop Management , Application Support , Assistive Technology User Support. Identify trouble ticket trends, escalate identified problems to supervisory personnel, and perform problem management to ensure problems are addressed in a timely fashion.
Product Support Specialist AuthoriumProduct Support SpecialistWashington, District of ColumbiaIncident Support : Participate in regular rotations for weekday and on-call coverage, providing emergency support to enterprise customers, and working with Product & Engineering teams to coordinate incident relief, resolution, and communications. Experience working with engineering and product teams as part of the software development process, maintaining a backlog, managing prioritization and criticality definitions, and aligning them to internal and external SLAs.
IT Product Support Specialist Great MindsIT Product Support SpecialistDc, District of ColumbiaRemoteReporting to the Senior Manager, Service Desk, the IT Product Support Specialist will act as a key member of the Service Desk team and will serve as the front line for resolving and triaging support requests related to enterprise business applications, including, but not limited to, Salesforce, NetSuite, and other SaaS tools critical to Great Minds’ operations. This role will support a wide range of business units, including Sales, Finance, HR, and Operations, focusing on Tier 1 and Tier 2 support, identifying user issues, escalating bugs or configuration requests to appropriate teams, and documenting recurring issues and solutions.
Integrated Product Support Manager F-35 - 1.1.05 CredenceIntegrated Product Support Manager F-35 - 1.1.05Washington, DCProvide support to accomplish the generation, review, and execution of logistics support plans that includes the following: Integrated Logistics Support Plans (ILSP), Life Cycle Sustainment Plans (LCSP), Technical Orders (TOs) and Technical Manuals, Electronic Technical Manuals, Illustrated Parts Breakdowns, Reliability Centered Maintenance Analysis (RCMA) and work specifications to ensure the documentation meets Government logistics support requirements. The FMO provides and manages AFLCMC/USAF Principal support, conducts the Product Improvement Working Group (PIWG), the F-35A Readiness of Combat Capabilities Review (RoCCR), collects and validates F-35A fleet performance data and metrics, coordinates USAF F-35A POM inputs and funding priorities and executing USAF cost traceability, validation, and predictive cost modeling.
Integrated Product Support Manager F-35 - 1.1.03 1.1.04 CredenceIntegrated Product Support Manager F-35 - 1.1.03 1.1.04Washington, DCProvide support to accomplish the generation, review, and execution of logistics support plans that includes the following: Integrated Logistics Support Plans (ILSP), Life Cycle Sustainment Plans (LCSP), Technical Orders (TOs) and Technical Manuals, Electronic Technical Manuals, Illustrated Parts Breakdowns, Reliability Centered Maintenance Analysis (RCMA) and work specifications to ensure the documentation meets Government logistics support requirements. The FMO provides and manages AFLCMC/USAF Principal support, conducts the Product Improvement Working Group (PIWG), the F-35A Readiness of Combat Capabilities Review (RoCCR), collects and validates F-35A fleet performance data and metrics, coordinates USAF F-35A POM inputs and funding priorities and executing USAF cost traceability, validation, and predictive cost modeling.
Integrated Product Support Manager F-35 DIV (Ozj) - 1.1.05 CredenceIntegrated Product Support Manager F-35 DIV (Ozj) - 1.1.05Washington, DCProvide support to accomplish the generation, review, and execution of logistics support plans that includes the following: Integrated Logistics Support Plans (ILSP), Life Cycle Sustainment Plans (LCSP), Technical Orders (TOs) and Technical Manuals, Electronic Technical Manuals, Illustrated Parts Breakdowns, Reliability Centered Maintenance Analysis (RCMA) and work specifications to ensure the documentation meets Government logistics support requirements. The FMO provides and manages AFLCMC/USAF Principal support, conducts the Product Improvement Working Group (PIWG), the F-35A Readiness of Combat Capabilities Review (RoCCR), collects and validates F-35A fleet performance data and metrics, coordinates USAF F-35A POM inputs and funding priorities and executing USAF cost traceability, validation, and predictive cost modeling.
Integrated Product Support Manager F-35 DIV (Ozj) - 1.1.03 1.1.04 CredenceIntegrated Product Support Manager F-35 DIV (Ozj) - 1.1.03 1.1.04Washington, DCProvide support to accomplish the generation, review, and execution of logistics support plans that includes the following: Integrated Logistics Support Plans (ILSP), Life Cycle Sustainment Plans (LCSP), Technical Orders (TOs) and Technical Manuals, Electronic Technical Manuals, Illustrated Parts Breakdowns, Reliability Centered Maintenance Analysis (RCMA) and work specifications to ensure the documentation meets Government logistics support requirements. The FMO provides and manages AFLCMC/USAF Principal support, conducts the Product Improvement Working Group (PIWG), the F-35A Readiness of Combat Capabilities Review (RoCCR), collects and validates F-35A fleet performance data and metrics, coordinates USAF F-35A POM inputs and funding priorities and executing USAF cost traceability, validation, and predictive cost modeling.
NewIntegrated Product Support Manager F-35 DIV (OZJ) - 1.1.03 1.1.04 CredenceIntegrated Product Support Manager F-35 DIV (OZJ) - 1.1.03 1.1.04Washington, District of ColumbiaProvide support to accomplish the generation, review, and execution of logistics support plans that includes the following: Integrated Logistics Support Plans (ILSP), Life Cycle Sustainment Plans (LCSP), Technical Orders (TOs) and Technical Manuals, Electronic Technical Manuals, Illustrated Parts Breakdowns, Reliability Centered Maintenance Analysis (RCMA) and work specifications to ensure the documentation meets Government logistics support requirements. The FMO provides and manages AFLCMC/USAF Principal support, conducts the Product Improvement Working Group (PIWG), the F-35A Readiness of Combat Capabilities Review (RoCCR), collects and validates F-35A fleet performance data and metrics, coordinates USAF F-35A POM inputs and funding priorities and executing USAF cost traceability, validation, and predictive cost modeling.
Associate, Product Support Berkeley Research GroupAssociate, Product SupportDistrict of Columbia$75,000–$110,000 / yearServe as a subject matter expert for Second Sight Solutions software products, with an understanding of the systems, workflows, and user interaction to offer education support to address complex issues for users of the Second Sight Solutions platforms. Second Sight Solutions, a subsidiary of Berkeley Research Group (BRG), is a health technology company, and our innovative technology reimagines how drug discount data is exchanged, establishing new connections and improving transparency for drug manufacturers and their customers.
Analytic Tradecraft Compliance Specialist Product Evaluation Support (Mid) AmentumAnalytic Tradecraft Compliance Specialist Product Evaluation Support (Mid)WashingtonApply in-depth understanding of ICD 203, gained through experience as a senior analyst with a formal role in the review chain for ICD 203-covered products at a strategic all-source IC agency, or by serving as a full-time product evaluator at ODNI. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.
Product and Systems Support Specialist Shore United BankProduct and Systems Support SpecialistWaldorf, MD$28–$35 / hourWe serve a broad geographic area with branches in Maryland, Delaware, and Virginia, and we also provide a comprehensive suite of digital banking services that allow you to bank with us no matter where life takes you. Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.
Product Support Engineer M9 SolutionsProduct Support EngineerAnnapolis Junction, MarylandWith 15+ years of proven delivery and growth, M9 Solutions is a unique small business with credible past performance and key capabilities offering project management services, solution architects, business analysts, program managers, technical architects, and technical consultants. M9 Solutions is a proud participant in the Virginia Values Veterans (V3) program and supports the Military Medics and Corpsmen (MMAC) initiative, demonstrating our commitment to hiring and supporting veterans, transitioning service members, military spouses, and dependents.
Sustainment Product Support Manager F-35 - 1.1.06 CredenceSustainment Product Support Manager F-35 - 1.1.06Washington, DCThis includes, but is not limited to, the following tasks: reliability centered maintenance program analyses, level of repair analyses, and other trade studies; attain required maintenance capability for organizational and depot-level on and off-equipment repair; develop depot support concept; perform the depot maintenance SORAP process and interservice screening; and establish depot maintenance capability. The FMO provides and manages AFLCMC/USAF Principal support, conducts the Product Improvement Working Group (PIWG), the F-35A Readiness of Combat Capabilities Review (RoCCR), collects and validates F-35A fleet performance data and metrics, coordinates USAF F-35A POM inputs and funding priorities and executing USAF cost traceability, validation, and predictive cost modeling.
NewProduct Support Manager, IPS Oceaneering International IncProduct Support Manager, IPSHanover, MD$87,100–$130,700 / yearThe Oceaneering Technologies (OTECH) group is seeking a Product Support Manager (PSM) to establish and oversee program and project Integrated Product Support (IPS) functions required to establish material and system readiness resulting in successful life cycle sustainment of subsea and maritime systems. The PSM is responsible for managing life cycle support functions required to field and maintain the readiness and operational capability of major systems, subsystems, and components supporting the Program Manager''s life cycle management responsibilities.
Logistics Product Support Analyst, Mid Booz Allen HamiltonLogistics Product Support Analyst, MidUsa, District of ColumbiaYou will support a dynamic team to analyze and execute the implementation of modernization and logistics plans that affect the production, distribution, and inventory of finished products to enhance product flow and improve Fleet use while delivering end-to-end integrated warfighting capabilities. As a product support analyst, you use your functional experience to provide our clients with big-picture strategic ideas rooted in technical and data-driven solutions that will help propel them into the future and ensure military and maritime dominance.
Sustainment Product Support Manager F-35 DIV (OZJ) - 1.1.06 CredenceSustainment Product Support Manager F-35 DIV (OZJ) - 1.1.06Washington, District of ColumbiaCredence has an immediate need for a Sustainment/Management Support/Integration of Product Support Management Acquisition Manager at the senior level who will be primarily responsible for supporting F-35 OZJ (FMO) in Washington D.C. The AFLCMC Commander Directed Projects Office (AFLCMC/OZJ) executes AFLCMC/CC-directed projects to provide rapid, informed responses supporting decision making and requirements implementation. Master’s or Doctorate Degree in a related field and ten (10) years of experience in the respective technical/professional discipline being performed, five (5) years of which must be in the DoW/DoD; OR Bachelor’s Degree in a related field and twelve (12) years of experience in the respective technical/professional discipline being performed, five (5) years of which must be in the DoW/DoD; OR fifteen (15) years of directly related experience with proper certifications as described in the PWS labor category performance requirements, eight (8) years of which must be in the DoW/DoD.
Sustainment Product Support Manager F-35 DIV (Ozj) - 1.1.06 CredenceSustainment Product Support Manager F-35 DIV (Ozj) - 1.1.06Washington, DCCredence has an immediate need for a Sustainment/Management Support/Integration of Product Support Management Acquisition Manager at the senior level who will be primarily responsible for supporting F-35 OZJ (FMO) in Washington D.C. The AFLCMC Commander Directed Projects Office (AFLCMC/OZJ) executes AFLCMC/CC-directed projects to provide rapid, informed responses supporting decision making and requirements implementation. Master’s or Doctorate Degree in a related field and ten (10) years of experience in the respective technical/professional discipline being performed, five (5) years of which must be in the DoW/DoD; OR Bachelor’s Degree in a related field and twelve (12) years of experience in the respective technical/professional discipline being performed, five (5) years of which must be in the DoW/DoD; OR fifteen (15) years of directly related experience with proper certifications as described in the PWS labor category performance requirements, eight (8) years of which must be in the DoW/DoD.
Logistics And Product Support Analyst, Senior Booz Allen Hamilton Inc.Logistics And Product Support Analyst, SeniorWashington, DC$69,400–$158,000 / yearYou'll use your knowledge of integrated product support to assist Product Support Managers and Logistics Leaders to develop and implement Product Support Strategies, Life Cycle Sustainment Plans, and execution of all Integrated Product Support elements in support of mission objectives. What You'll Work On: Provide logistics support to a Joint Service Middle Tier Acquisition and Rapid Fielding Acquisition program contributing to the planning, coordination, and execution of program logistics and sustainment activities across the acquisition lifecycle.
Logistics and Product Support Analyst, Senior Booz Allen HamiltonLogistics and Product Support Analyst, SeniorUsa, District of Columbia$69,400–$158,000 / yearYou’ll use your knowledge of integrated product support to assist Product Support Managers and Logistics Leaders to develop and implement Product Support Strategies, Life Cycle Sustainment Plans, and execution of all Integrated Product Support elements in support of mission objectives. Provide logistics support to a Joint Service Middle Tier Acquisition and Rapid Fielding Acquisition program contributing to the planning, coordination, and execution of program logistics and sustainment activities across the acquisition lifecycle.