NewDesktop Support Technician JobotDesktop Support TechnicianBrisbane, CA$26–$31 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Job Details: We are currently seeking a dynamic and passionate Consulting Desktop Support Technician to join our Tech Services team.
NewSenior Product Specialist, ePCR & Fire Software SarnovaSenior Product Specialist, ePCR & Fire SoftwareSan Francisco, CAThis role serves as a key operational partner to Product Management, Development, QA, and Support teams by maintaining product documentation, coordinating release readiness activities, tracking deliverables, and ensuring customer-facing communications remain accurate and current. The role helps maintain alignment across teams throughout the software development lifecycle while supporting product adoption through knowledge management, customer documentation, and training resources.
NewDirector, Customer Support C3 AIDirector, Customer SupportRedwood City, CAC3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise. • At least 6 years of leadership in customer support at a company focused on enterprise applications, Software as a Service (SaaS), or Platform as a Service (PaaS).
NewProduct Support Manager, Shopping Product Support Excellence Google LLCProduct Support Manager, Shopping Product Support ExcellenceSunnyvale, CAIn this role, you will bridge the gap between billions of everyday shoppers and internal engineering teams, leveraging operational systems, active feedback loops, and cross-functional partnerships to make online journeys more intuitive, helpful, and reliable. Partner cross-functionally with Product Manager, Engineering, Program Manager, User Experience Research, Trust and Safety, and Content teams to integrate the shopper into every stage of the product development lifecycle.
Product Support Specialist AnthropicProduct Support SpecialistSan Francisco, CA$131,040–$210,000 / yearProvide high-touch support to our most strategic customers, communicating clearly and empathetically with a wide range of user personas, context-switching between guiding an executive through an incident and providing critical product knowledge to an admin in need of help within the same hour. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
NewSenior Staff Product Manager, Product Support Expert Experiences Intuit IncSenior Staff Product Manager, Product Support Expert ExperiencesMountain View, CA$189,500–$256,000 / yearStay at the leading edge of AI - bringing in new capabilities from the conversational AI, voice, and LLM space to continuously improve the experience for customers and the experts who serve themBreak down a bold platform vision into actionable, milestone-driven execution that your teams can move on with speed and clarity. Partner closely with engineering, design, data science, and operations teams across Intuit's global product ecosystem to identify and deliver platform synergies that raise the quality bar for every customer and expert interaction.
Product Support Specialist I - Smart Maintenance AppFolio IncProduct Support Specialist I - Smart MaintenanceSan Francisco, CA$19.30–$20.75 / hourThis is a customer-facing position focused on live voice and digital queues and requires a balance of communication savvy, service mindset, and problem-solving ability. You'll use your expertise to clarify complex or unclear requests-often by reaching out directly to residents for additional details or connecting with vendors to ensure timely and accurate service.
Product Support Specialist Cooley LLPProduct Support SpecialistPalo Alto, CA$93,000–$135,000 / yearWe offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. 4+ years direct applicable experience (e.g., engaging with end-users to provide support of online services, including troubleshooting, and capturing any feedback and observations about end-user behaviors that might inform future product development or support documentation and processes).
Product Support Specialist AscendProduct Support SpecialistSan Francisco, California$70,000–$100,000 / yearIn five years, we've become the market leader: over 4,000 businesses, including more than half of the 50 largest brokers in the country, trust Ascend to bring clarity to complex accounting operations — from collection to close. We’re hiring a driven and detailed-oriented Product Support Specialist to collaborate with our customers and internal teams to triage and resolve issues that will help fuel our customers’ success.
Product Support Engineer Cooley LLPProduct Support EngineerSan Francisco, CA$120,000–$175,000 / year4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer) - Senior level candidates considered with 5+ years' experience with proven ability to operate at an elevated level in terms of scope of responsibility, judgement and autonomy. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits.
Product Support Engineer LancesoftProduct Support EngineerSanta Clara, CA$65As well as external customers to ensure that products have necessary features, cost parameters, supportability goals, reliability targets and release schedules. May interact directly with customers or provide deep support internally to Field Service Engineers, Remote Engineers, or customer call center personnel.
Manager, Global Product Support Veeco Instruments IncManager, Global Product SupportSan Jose, CAFrom the smartphones in our pockets that access the world's collective knowledge, to the cloud-based services where all that information lives, to high-speed wireless communication and computing power needed to drive artificial intelligence, augmented and virtual reality, gaming and so much more, our technology is all around us. We design, develop, manufacture, and service highly complex, cutting-edge machines used by our customers to create the essential devices that drive the digital age, connect the world, and improve the human experience.
Product Support Manager KLA CorpProduct Support ManagerMilpitas, CA$181,000–$307,700 / yearOur comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts. Own the customer-facing voice for service quality across your product family including Quarterly Alignment Meetings (QAM), customer Field Reviews, and recurring customer-of-record cadences (Intel, TSMC, Samsung, Hynix, Micron, and other top fabs.
Mgr Product Support Lam Research CorpMgr Product SupportFremont, CA$125,000–$270,000 / yearOversee the technical support of company customers by field engineers, technicians, and support specialists, who are diagnosing, troubleshooting, and repairing one or more of the following: complex electro/mechanical equipment, sophisticated computer systems, software systems/applications, or networking and wireless networking systems. At Lam, you'll be part of a growing Product Support Engineering team based in Fremont, working with the Product group, Engineering groups, and Field Engineering teams, supporting a wide range of robotics products and platform types to our end user customers globally.
Senior Product Support Engineer Veeco Instruments IncSenior Product Support EngineerSan Jose, CAVeeco is seeking a Senior Product Support Engineer to provide engineering-level support to customers, customer support personnel, and field support teams responsible for diagnosing, troubleshooting, repairing, and debugging Lithography and Laser Annealing products. From the smartphones in our pockets that access the world's collective knowledge, to the cloud-based services where all that information lives, to high-speed wireless communication and computing power needed to drive artificial intelligence, augmented and virtual reality, gaming and so much more, our technology is all around us.
Global Product Support Manager KLA CorporationGlobal Product Support ManagerMilpitas, CA$181,000–$307,700 / yearOur comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts. Own the customer-facing voice for service quality across your product family including Quarterly Alignment Meetings (QAM), customer Field Reviews, and recurring customer-of-record cadences (Intel, TSMC, Samsung, Hynix, Micron, and other top fabs.
Technical Product Support Engineer Applied MaterialsTechnical Product Support EngineerSanta Clara, CA$110,500–$152,000 / yearIf you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.
Technical Product Support (Tps) Engineer III Applied MaterialsTechnical Product Support (Tps) Engineer IIISanta Clara, CA$110,500–$152,000 / yearIf you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.
Technical Product Support (TPS) Engineer III Applied Materials IncTechnical Product Support (TPS) Engineer IIISanta Clara, CA$110,500–$152,000 / yearIf you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.
Product Support Engineer BrukerProduct Support EngineerSan Jose, California$86,400–$130,000 / yearFull timeCreate, author, test, and optimize customer facing and internal teaching and training curriculum, develop and author training collateral (presentation, videos, webinar, technical guides), deliver training courses, lab sessions, administer both written and lab tests, and manage service engineer certification for assigned instrument or group of instruments and application modules. Provide system level escalation support for a specific instrument or group of instruments and application modules including but not limited to technical leadership, test, analysis, collaboration with engineering or other cross-functional partner, corrective actions, on-site execution, and effective communication which includes presentation material both internal to team as well as cross functionally.