NewGenerative AI Training & Support Specialist JobotGenerative AI Training & Support SpecialistNew York, NY$80–$90 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Reporting to the Senior Manager of User Engagement, Education & Tech Academy, this individual will be responsible for designing, delivering, and supporting generative AI training and enablement programs across the enterprise.
NewProduct Operations Manager - Customer Success Vaco LLCProduct Operations Manager - Customer SuccessNew York, NY$160,000–$200,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. About the role: Our client, a fast-growing SaaS/AI company, is looking for a versatile operator who can help scale a rapidly growing product line while supporting both strategic initiatives and day?to?day execution.
Technical Product Owner Pinnacle Technical ResourcesTechnical Product OwnerNew York, New York$55–$65 / hourContractorThe specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Job Description:Proficient in knowledge of business applications, data usage and word processing, data management tools and flow-charting tools.
NewSr. Product Engineer – Web Services EsriSr. Product Engineer – Web ServicesNew York, NYRemote$93,600–$159,328 / yearExperience working with ArcGIS applications and technologies (such as ArcGIS Hub, ArcGIS Map Viewer, ArcGIS REST APIs, ArcGIS API for Python, ArcGIS Maps SDKs). You will act as a service owner and trusted decision‑maker, shaping priorities, balancing tradeoffs, and ensuring our web services remain reliable, scalable, and valuable to customers over time.
NewSecuritized Products - Esoteric Origination VP BarclaysSecuritized Products - Esoteric Origination VPNew York, NYThey may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. You may be assessed on the key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.
NewProduct Support Specialist Cooley LLPProduct Support SpecialistNew York, NY$93,000–$135,000 / yearWe offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. 4+ years direct applicable experience (e.g., engaging with end-users to provide support of online services, including troubleshooting, and capturing any feedback and observations about end-user behaviors that might inform future product development or support documentation and processes).
Product Support Specialist Sterling Engineering, Inc.Product Support SpecialistLodi, NJ$25–$30 / hourThis role is ideal for someone with strong mechanical and electrical troubleshooting skills who enjoys problem-solving, collaborating cross-functionally, and delivering high-quality support to customers and service teams. The ideal candidate will bring a combination of technical aptitude, communication skills, and a proactive mindset to help resolve product issues efficiently while contributing to continuous improvement initiatives.
Diagnostics Technical Specialist Zoetis IncDiagnostics Technical SpecialistFlorham Park, NJFull timeAny unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. The Diagnostics Technical Specialist (DTS) provides onsite support to veterinary clinics, laboratory research, and veterinary academic settings and are responsible for the overall business health and customer satisfaction of their assigned territories.
Product Support Specialist / Web Based Software Pereless SystemsProduct Support Specialist / Web Based SoftwareRed Bank, NJThe Client Support Group is responsible for product support, training, implementation, account management, product release management, client communication and end user support services for our suite of web-based software products. Pereless Systems is a fast growing, small company that provides on-demand Recruitment / Human Resources software to clients in all industries, both domestic and international.
Bilingual Product Support Specialist - Tech (Spanish) Moody's CorpBilingual Product Support Specialist - Tech (Spanish)NY$67,800–$98,400 / yearGeneral understanding of financial statements • Strong customer service skills, with an eagerness to excel and be part of a dynamic team • Superb analytical skills and persistence in problem-solving, particularly in technical troubleshooting • Fluency in both English and Spanish is required • Excellent verbal, written, and organizational skills • Attention to detail and the ability to learn quickly • Working knowledge of Windows-based software (e.g., Excel, Word) • Preferred: • Bachelor's degree concentration in Finance, Accounting, or Computer Science • Basic knowledge of database administration (e.g., SQL Server, Postgres) • Exposure to the financial industry, banking, Commercial Real Estate, and/or capital markets. We ensure our products, financial models, and technology are used effectively to add value to our clients businesses, and we act as a vital link between clients and our internal product and engineering teams.
Product Support Specialist accessiBeProduct Support SpecialistNew York, NY$120,000–$150,000 / yearIn this role, you will own the end-to-end support experience; from ensuring new customers are onboarded smoothly and set up for success, to diagnosing and prioritizing complex technical issues with speed and clarity. You bring more than strong communication skills: you''re comfortable reading and writing code, navigating developer environments, and diving deep into the technical details that matter most to our users.
Product Support Specialist TremendousProduct Support SpecialistNew York, New YorkRemoteWe're trusted by 20,000 organizations like Atlassian, MIT, and United Way to deliver gift cards and money to millions of recipients worldwide. Our customers (researchers, marketers, HR teams, nonprofits, and platform businesses) rave about how fast and easy Tremendous is to use.
Product Support Engineer Cooley LLPProduct Support EngineerNew York, NY$120,000–$175,000 / year4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer) - Senior level candidates considered with 5+ years' experience with proven ability to operate at an elevated level in terms of scope of responsibility, judgement and autonomy. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits.
Director, Product Support All Inspire Health IncDirector, Product SupportNew York, NYRemote$260,000–$300,000 / yearOwn the vision and strategy for product support - define what best-in-class looks like, including what should be the scaling service levels with our customers, and build a phased roadmap to get there, balancing long-term transformation with near-term service quality. Lead, develop, and retain a high-performing support team - including internal staff and outsourced partners - hiring and growing support team members who build a resilient, customer-first culture ready for both today''s demands and tomorrow''s operating model.
Dir, Team Specialist, P3, Product Support & Services IM : Job Level - Director Morgan StanleyDir, Team Specialist, P3, Product Support & Services IM : Job Level - DirectorNY$82,000–$133,000 / yearWe're seeking someone to join The Investment Management Operations group supporting the equity, fixed income, ETF, liquidity and alternative businesses for Morgan Stanley Investment Management (MSIM), providing middle-office services including portfolio manager support, client services, portfolio transitions, market registration, product data and performance and attribution analysis. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.
NewProduct Support Analyst - Evening Shift - Maintenance Monitoring Center - Lower Manhattan, NY AdaptationProduct Support Analyst - Evening Shift - Maintenance Monitoring Center - Lower Manhattan, NYNew York, New YorkRemote$21Perform data analytics for all facilities in real time, quickly and accurately identify issues, issue timely alerts to key personnel, and follow through to ensure the issues are properly resolved and documented. · Monitor email and phone communication (both internal and external) to promptly and properly acknowledge and address reported issues with hardware, software, networking, and other computer-related technologies.
Product Support Analyst - Overnight Shift - Maintenance Monitoring Center - Lower Manhattan, NY AdaptationProduct Support Analyst - Overnight Shift - Maintenance Monitoring Center - Lower Manhattan, NYNew York, New YorkRemote$21Perform data analytics for all facilities in real time, quickly and accurately identify issues, issue timely alerts to key personnel, and follow through to ensure the issues are properly resolved and documented. · Monitor email and phone communication (both internal and external) to promptly and properly acknowledge and address reported issues with hardware, software, networking, and other computer-related technologies.
Product Specialist, Bureau of IT Infrastructure and Support Services City of New YorkProduct Specialist, Bureau of IT Infrastructure and Support ServicesQueens, NYOur goal is to provide users with a reliable, stable, and safe computing environment, through the collaboration of the Bureau of Technology Strategy & Project Management provides business analysis and IT project management services to define and deliver IT solutions that meet all program needs. Diagnoses and resolves end-user issues regarding server, file sharing/permissions, printers, hardware, email, Internet, VPN, network access and being consultant for computer and network problems beyond the knowledge of technical support staffs/technicians.
HNW Lending Product Support Associate Morgan StanleyHNW Lending Product Support AssociatePurchase, NY$58,000–$115,000 / yearMorgan Stanley Wealth Management ("MSWM") is a market leader in delivering comprehensive financial planning advice and related services, including investment management, brokerage, lending, deposits, and cash management through our network of 17,000 Financial Advisors, E*TRADE for self-directed investors, and to employers and their employees through Morgan Stanley at Work. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.
NewProduct Support Engineer AcuityMDProduct Support EngineerNew York, NY$130,000–$180,000 / yearIn this role, you will be responsible for being an expert in our healthcare data products, supporting the commercial teams in interpreting our data for the most complex of questions, and in tandem establishing the AI context layer that will power our agentic solutions around data. Working within the Product organization, this person will partner closely with Engineering to define, write, and continuously improve the data context and evaluation framework that becomes a strategic differentiator for AcuityMD's AI products.
Senior Associate, Revenue Tools - Customer & Product Support AlphaSense, Inc.Senior Associate, Revenue Tools - Customer & Product SupportNY$88,000–$120,000 / yearSitting within the broader tooling team and operating as an unofficial member of the C&PS leadership team, this role is responsible for helping us scale support without sacrificing quality, capturing every automation and deflection opportunity, and keeping our support tech stack best-in-class and tightly integrated with the broader company systems landscape. Through close teamwork and collaboration, they drive positive customer outcomes and ensure seamless access and optimal utilization of AlphaSense's market-leading platform and products.
Product Support eTeam Inc.Product SupportNEW YORK, NY$50–$55 / hourPrior experience supporting front-office systems is highly desirable, but candidates must demonstrate a willingness to embrace the challenges of such a role." Key Responsibilities: • Provide end-to-end production support for trading systems, applications ensuring seamless front-office operations.
Engine Product Support Sales Manager H. O. Penn Machinery Company, Inc.Engine Product Support Sales ManagerNY$110,000–$135,000 / yearTake appropriate actions for significant growth opportunities by planning and controlling marketing strategies, tactics and sales techniques for promoting sales of CSA's and product support. Work effectively with Parts and Service Management to determine pricing of work, control costs and communicate work schedules in an all-win manner for all stakeholders.
Director, Product Support BravenDirector, Product SupportNewark, NJIn order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring a Director, Product Support, who will play a key role in ensuring Braven’s systems and digital tools are effectively leveraged to meet programmatic goals. As the leader of the Product Support team, this role combines a thorough understanding of our program model with technical expertise in our digital products to ensure a strong user experience for Fellows, volunteers, and staff.
Product Support Engineer Sunbird Software Inc.Product Support EngineerPiscataway, NJFull timeSunbird (www.sunbirddcim.com), an established leader in Data Center Infrastructure Management, is looking for an Product Support Engineer to help us maintain our award winning web-based solutions. We develop in a collaborative environment where our workday involves Ruby, Java , Angular, PostgreSQL, Rocky Linux, GitHub, Jenkins, JIRA, and SCRUM.
Product Design Director, Card Servicing and Support Platform Design Capital One Financial CorpProduct Design Director, Card Servicing and Support Platform DesignNY$230,400–$263,000 / yearLeveraging a variety of skills across interaction, visual and service design; in collaboration with cross-functional partners, help to oversee and optimize the use of appropriate tools, platforms, frameworks and design systems and enable your team to develop artifacts that may include vision stories, journey maps, blueprints, high-fidelity designs and prototypes. Communication: Present work across levels and job functions, modeling a strategic human-centered approach that integrates design frameworks, data and research insights to make the complex accessible, influence senior stakeholders and achieve impactful results.
Product Support Engineer Sunbird Software IncProduct Support EngineerPiscataway, NJSunbird (www.sunbirddcim.com), an established leader in Data Center Infrastructure Management, is looking for a Product Support Engineer to help us maintain our award-winning web-based solutions. We develop in a collaborative environment where our workday involves Ruby, Java, Angular, PostgreSQL, Rocky Linux, GitHub, Jenkins, JIRA, and SCRUM.
Product Support Engineer (Spector) Veeco Instruments IncProduct Support Engineer (Spector)Plainview, NYAs a Product Support Engineer based in Plainview, NY, you will serve as the technical bridge between Veecos factory and its global customer base - diagnosing system-level failures (both remotely and on-site), coordinating factory resources to resolve field escalations, authoring the technical documentation that field engineers depend on, and delivering the training that certifies customers and field teams to operate Veecos ion beam deposition (IBD), ion beam etch (IBE), and vapor deposition platforms. Represent the product support perspective in cross-functional forums - including Product Ramp reviews, customer Account Action meetings, Escalation reviews, Design Reviews, FMEA (Failure Mode and Effects Analysis) sessions, and New Product Development programs - translating field intelligence into engineering actions that improve product reliability and customer satisfaction.
Senior Scientist -Product Support WerfenSenior Scientist -Product SupportOrangeburg, New York$110,000–$130,000 / yearFull timeResponsible for cross-functional collaboration for technical solutions related to released (on-market) product support primarily as well as working with R&D during new product development, with a focus on manufacturability and transfer into manufacturing. Technical leadership, problem solving skills, effective time management, team manage ment, effective in building cross-functional relationships and effective communication.
Sr Principal Consultant-Advanced Customer Support / Managed Services, Oracle | NetSuite - Products Oracle CorpSr Principal Consultant-Advanced Customer Support / Managed Services, Oracle | NetSuite - ProductsNY$93,900–$143,900 / yearAs a senior member of the consulting organization, you will lead solution design and implementation efforts, provide technical and functional leadership to engagement teams, influence executive-level decision-making, and resolve complex customer challenges. Success in this role requires balancing strategic advisory capabilities with hands-on solution leadership to help customers accelerate adoption, optimize operations, and maximize the value of their NetSuite investment.
Information Technology Support Executive {Adobe Platform Support Engineer - L3 Support} Macpower Digital Assets Edge Private LimitedInformation Technology Support Executive {Adobe Platform Support Engineer - L3 Support}Harrison, NJ$57–$57 / hourTo excel in this role, the ideal candidate should possess the following skills and expertise: Required Skills: Experience in managing large Adobe Sign solutions end-to-end, including integration and operation across multiple consoles. Main Tasks Perform L3 support, engaging with business users, other technology teams, Adobe, and Pharmaceutical's first- and second-level support partners for all Adobe products, with a focus on Sign and Acrobat.
Technical Support Specialist - Evening Relativity ODA LLCTechnical Support Specialist - EveningNY$54,000–$80,000 / yearRequired Skills: Application Management, Database Management, Project Management, Requirements Gathering, Software Development, Software Development Life Cycle (SDLC), Structured Query Language (SQL), System Implementations, Systems Analysis, Technical Support. The Application Analyst will engage with customers through frequent phone and email communications, necessitating strong customer service skills and an understanding of SQL, network and Windows platforms, and strengthening Relativity knowledge.
Technical Support Specialist NYC or NJ Office Dassault Systemes SETechnical Support Specialist NYC or NJ OfficeIselin, NJ$66,000–$88,000 / yearAbout the Team: The primary responsibilities of the Technical Support Specialist are to provide support to end-users by identifying, researching and resolving problems and issues; create and conduct operational and technical training for clients; and partner with Sales, Marketing, and Account Management to meet clients' needs. Celebrating over 25 years of ground-breaking technological innovation across more than 38,000 trials and 12 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry.
NewTechnical Support Specialist - Remote US CameraMaticsTechnical Support Specialist - Remote USBoonton, New JerseyRemoteContribute to the development and maintenance of technical documentation, knowledge base articles, troubleshooting guides, and customer training materials to promote self-service and knowledge sharing. Accurately document customer interactions, technical issues, troubleshooting steps, and resolutions within the ticketing system to maintain high-quality support records and knowledge sharing.
Commercial Technical Support Specialist, Molecular Biology Genscript Biotech CorpCommercial Technical Support Specialist, Molecular BiologyPiscataway, NJRemoteJob Title: Commercial Technical Support Specialist, Catalog Product Products you will be responsible for: You can explore the catalog products for this role by clicking the link here: Catalog Products Brochure Working Hours: Full-Time (40 hours per week) Scheme: Remote in one of these countries: Netherlands, United Kingdom, Germany, France. Continuously track the market dynamics, industry policies and technological development trends in the European cell therapy and reagent field, systematically collect market information and customer feedback, and provide valuable reference for the company's new product R&D and product optimization.
Technical Support Specialist III / Immunohematalogy Trainer Bio-Rad Laboratories IncTechnical Support Specialist III / Immunohematalogy TrainerParsippany, NJ$96,600–$132,900 / yearAs a Bio-Rad Technical Support Specialist (TSS)/ Trainer, each day of training is spent between our dedicated classroom and training laboratory, describing methodologies used by our platform, showing use of the platform, related reagents and consumables and working with software. Actual compensation will be provided in writing at the time of offer, if applicable, and is based on several factors we believe fairly and accurately impact compensation, including geographic location, experience, knowledge, skills, abilities, and other job permitted factors.
Technical Support Specialist Veralto CorpTechnical Support SpecialistNYRemote$52,200–$91,400 / yearAn associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. As part of the Linx team and the broader Veralto network, you'll work with products that make an everyday impact on the food, medicine, and essential goods we all rely on-while building a meaningful, long-term career.
NewTechnical Support Specialist-Chillers Solstice Advanced Materials IncTechnical Support Specialist-ChillersNJ$130,514–$163,437 / yearSolstice offers high-performance solutions that enable critical industries and applications, including refrigerants, semiconductor manufacturing, data center cooling, nuclear power, protective fibers, healthcare packaging and more. Partnering with over 3,000 customers across more than 120 countries and territories and supported by a robust portfolio of over 5,700 patents, Solstice's approximately 4,000 employees worldwide drive innovation in materials science.
Clerical Technical Support Specialist ManpowerClerical Technical Support SpecialistIrvington, NY$26–$27 / hourFull timeManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
Legal Support Specialist Integrated Resources, IncLegal Support SpecialistElmwood Park, NJWe are seeking a Customer Support Specialist with an interest or background in law to help customers navigate the client platform and assist with questions related to estate planning documents and the document creation process. As part of our Customer Support and Legal Support team, you will play an important role in helping customers understand the estate planning process and navigate our platform with confidence.
Northeast Regional Product Specialist - BioPatch Professional Disposables International IncNortheast Regional Product Specialist - BioPatchWoodcliff Lake, NJ$140,000–$200,000 / yearResponsibilities include achieving and exceeding financial quota targets, identifying key decision makers at current and future accounts, setting appointments to present the BioPatch product line, coordinate trials and in-services, troubleshooting, sample requests, attending regional conferences, and other tasks identified by the Regional Sales Director. TOTAL COMPENSATION RANGE: $140,000 - $200,000+ ($75,000 - $100,000 Annual Base + Incentive (uncapped)) Disclaimer: Compensation range is base pay plus incentive and varies depending on factors including, but not limited to, location/market, relevant skill set, level of experience, and individual performance.
Audiology Technical Support Specialist Sonova Holding AGAudiology Technical Support SpecialistNY$90,000–$108,000 / yearThe Audiology Technical Support Specialist is responsible for providing expert-level support to customers by troubleshooting, fitting, and recommending hearing solutions. This role partners closely with providers and consumers to ensure optimal product performance while delivering a high level of customer service and technical expertise.