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Product Support Jobs in Weehawken, NJ

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Product Training Specialist Canfield Scientific, Inc.

Parsippany-Troy Hills, NJ

Full time

We are seeking a Clinical Services: Product Training Specialist to support customers in learning and successfully using our imaging and skin analysis solutions, with a primary focus on the VISIA® CRP platform. The ideal candidate enjoys working directly with customers, teaching new technologies, and building confidence in users through effective training and support.

30+ days ago

Associate Product Specialist Beacon Hill Staffing Group, LLC

New York, New York

$40 / hour
Full time
Quick Apply

General office duties including but not limited to filing, purging old files and samples, opening packages, maintaining sample swatch books/files/photo streams, testing lab paperwork, FedEx to vendors, presentation support. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .

26 days ago

QA Product Manager (Sterile Products) System One

Florham Park, NJ

Quick Apply

Lead and coordinate end-to-end technology transfer projects for drug substance and/or drug product between R&D, manufacturing sites, and external partners (CMOs/CDMOs) including review of all technical documentation (gap assessments, comparability protocols, equipment qualification, and validation protocols/reports.). Lead the Quality Assurance activities for sterile pharmaceutical products manufactured by third-party manufacturers including change controls, product quality incidents, deviations, non-conformances, out of specification/out of trend investigations, product complaints and CAPAs.

8 days ago

IT Support Specialist Synerfac Technical Staffing

Whippany, NJ

Quick Apply

A minimum of 5 years of professional experience in functions related to information technology, such as systems support, user support, backup operations, inventory management, equipment. By applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners.

8 days ago

Dental CAD/CAM Sales and Product Specialist ENTERPRISE RECRUITING

New York, NY

Remote

Quick Apply

Drive sales and revenue growth within the assigned territory by supporting reseller partners, managing sales opportunities, increasing brand awareness, and expanding vhf’s market presence. 4. Train and support reseller sales teams on vhf products, applications, competitive positioning, and key selling points through in-person and virtual training.

5 days ago

Product Manager, Customer Experience & Mobile App, Visa Infinite Access (VIA) Visa

New York, NY

$156,800–$251,100 / year

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. A customer-centric product leader who thinks end-to-end, thrives in ambiguity, and can connect product, technology, operations, and customer support to create exceptional cardholder experiences.

5 days ago

Senior Product Designer Axelon

New York, NY

Remote

Quick Apply

Drive design delivery in a Scaled Agile (SAFe) context: Collaborate daily with Product Owners/Managers, Engineering, and Implementation teams to shape sprint plans (refinement, sprint planning, and retros), drive alignment and decisions, and keep design ahead of development. Experience with AI-augmented design workflows (e.g., Figma AI, Claude Design, ChatGPT, NotebookLM) with measurable efficiency gains; able to review AI-generated outputs for quality and compliance and lead AI toolset adoption across the team.

7 days ago

Product Costing Coordinator MIDAS CHAIN INC

Northvale, NJ

$55,000–$65,000 / year

The Product Costing Coordinator plays a critical role in ensuring accurate and timely cost analysis for products within the wholesale trade sector. Maintain and update the product costing database in SAP to reflect changes in supplier pricing, production processes, and market conditions.

6 days ago

Regulatory Science Senior Specialist System One

Mahwah, NJ

Quick Apply

This role will partner with cross-functional teams, external testing laboratories, contract sterilizers, and suppliers to ensure that product transfer and lifecycle sustainment activities meet applicable microbiological, sterilization, and regulatory requirements. Two to four years of experience in a medical device, pharmaceutical, biotechnology, or other regulated healthcare environment supporting microbiology, sterilization, or sterility assurance activities for sterile products.

10 days ago

Product Manager (Technical), Product Support Experience Anthropic

New York City, NY

$385,000–$460,000 / year

You'll define the end-to-end experience Claude delivers: diagnosing a billing failure, resolving it or escalating it, recognizing when the same failure is showing up across many customers, filing the bug with repro steps and a proposed fix, getting that to the engineering team that owns the driver, following up with the customer to confirm the issue was actually resolved, and confirming the category actually goes away once the fix ships. Partner with Product Support Operations, AI Support, and product engineering teams to own the systems behind the support experience end to end: the path from a recurring support driver to a shipped product fix, the Claude-based AI support layer that handles most inbound volume, and the tooling that helps human agents resolve what's left quickly and accurately.

19 days ago

Product Manager Technical, Product Support Experience Anthropic PBC

New York City, NY

$385,000–$460,000 / year

You''ll define the end-to-end experience Claude delivers: diagnosing a billing failure, resolving it or escalating it, recognizing when the same failure is showing up across many customers, filing the bug with repro steps and a proposed fix, getting that to the engineering team that owns the driver, following up with the customer to confirm the issue was actually resolved, and confirming the category actually goes away once the fix ships. Partner with Product Support Operations, AI Support, and product engineering teams to own the systems behind the support experience end to end: the path from a recurring support driver to a shipped product fix, the Claude-based AI support layer that handles most inbound volume, and the tooling that helps human agents resolve what's left quickly and accurately.

19 days ago

Product Support Specialist / Web Based Software Pereless Systems

Red Bank, NJ

The Client Support Group is responsible for product support, training, implementation, account management, product release management, client communication and end user support services for our suite of web-based software products. Pereless Systems is a fast growing, small company that provides on-demand Recruitment / Human Resources software to clients in all industries, both domestic and international.

30+ days ago

Product Support Specialist Anthropic

New York City, NY

$131,040–$210,000 / year

Provide high-touch support to our most strategic customers, communicating clearly and empathetically with a wide range of user personas, context-switching between guiding an executive through an incident and providing critical product knowledge to an admin in need of help within the same hour. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

30+ days ago

Technical Product Support Specialist Zimmer Biomet Holdings Inc

$71,000–$89,000 / year

Provide timely and consistent feedback and analysis to Regulatory, Compliance, Legal, Sales Education, Product Marketing & Development Engineering departments on topics including but not limited to: potential product defects, instrument problems, and product educational needs of Zimmer Biomet's sales force. Develop and maintain a detailed understanding of Zimmer Biomet's orthopedic, trauma, biologic and sports medicine divisions' new, current and historical products, instruments and surgical techniques.

14 days ago

Product Support Specialist Zynex Medical Inc

New York, NY

$25–$29 / hour

The role provides structured troubleshooting, setup and usage support, replacement and repair coordination, and clear next steps while ensuring device concerns are documented accurately and handled in accordance with approved quality and compliance workflows. The Product Support Specialist serves as Altivera"s primary technical contact for patients experiencing device issues after equipment has shipped.

30+ days ago

Product Support Specialist Rightway

New York, NY

$20–$31 / hour

Preference for candidates with direct experience in Rightway health guide, pharmacy guide, or registration support operations — internal familiarity with Rightway's member experience, system workflows, and client structure is a meaningful advantage. Monitor file ingestion pipelines and audit file processing results for completeness and accuracy; triage and resolve discrepancies proactively before they surface as member-facing problems.

30+ days ago

Product Support Specialist, Eastern/Central Time Linear Orbit Inc

$95,000–$135,000 / year

As a Product Support Specialist at Linear, you'll contribute to the future of our product by surfacing customer feedback and insights, contributing to our technical documentation, and engaging a technical customer community via social channels. A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app email address, and all open roles are listed at linear.app/careers.

7 days ago

Inside Product Support Sales Specialist (Ipssr) Komatsu

South Plainfield, NJ

$65,000–$85,000 / year

For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. At Komatsu, we lead the construction and heavy equipment industry with cutting-edge technology and innovative solutions that enhance efficiency, safety, and sustainability.

15 days ago

Product Support Analyst - Overnight Shift - Maintenance Monitoring Center - Lower Manhattan, NY Adaptation

New York, New York

Remote

Perform data analytics for all facilities in real time, quickly and accurately identify issues, issue timely alerts to key personnel, and follow through to ensure the issues are properly resolved and documented. · Monitor email and phone communication (both internal and external) to promptly and properly acknowledge and address reported issues with hardware, software, networking, and other computer-related technologies.

21 days ago

Therapy & Product Support Manager Zynex Medical Inc

New York, NY

$70,000–$75,000 / year

The Therapy & Product Support Manager oversees both the Therapy Support and Product Support specialist tracks, managing staff who respond to patient requests by phone, email, or chat and overseeing daily workload to ensure required service volume and quality levels are consistently attained. SALARY: $70,000 to $75,000 Annually.

21 days ago

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Product Support Jobs in Weehawken, NJ

Product Training Specialist Canfield Scientific, Inc.

Associate Product Specialist Beacon Hill Staffing Group, LLC

QA Product Manager (Sterile Products) System One

IT Support Specialist Synerfac Technical Staffing

Dental CAD/CAM Sales and Product Specialist ENTERPRISE RECRUITING

Product Manager, Customer Experience & Mobile App, Visa Infinite Access (VIA) Visa

Senior Product Designer Axelon

Product Costing Coordinator MIDAS CHAIN INC

Regulatory Science Senior Specialist System One

Product Manager (Technical), Product Support Experience Anthropic

Product Manager Technical, Product Support Experience Anthropic PBC

Product Support Specialist / Web Based Software Pereless Systems

Product Support Specialist Anthropic

Technical Product Support Specialist Zimmer Biomet Holdings Inc

Product Support Specialist Zynex Medical Inc

Product Support Specialist Rightway

Product Support Specialist, Eastern/Central Time Linear Orbit Inc

Inside Product Support Sales Specialist (Ipssr) Komatsu

Product Support Analyst - Overnight Shift - Maintenance Monitoring Center - Lower Manhattan, NY Adaptation

Therapy & Product Support Manager Zynex Medical Inc

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