Previous Service Advisor, Assistant Lane Manager, or Service Consultant experience preferred• Previous Ford dealership experience is a plus• Automotive service department experience preferred• Proven record of providing exceptional customer satisfaction• Strong knowledge of automobiles and automotive service• Ability to listen to customers and quickly identify and accurately document their concerns• Excellent customer service and communication skills• Energetic, motivated, and professional personality• Positive and friendly attitude• Strong personal and professional integrity• Excellent organizational and time management skills• Ability to manage multiple customers and repair orders in a fast paced environment• Strong follow through and attention to detail• Computer skills and willingness to learn new programs• Ability and willingness to learn new automotive technology, repair procedures, service procedures, and specifications• Ability to work on your feet for extended periods and lift up to 50 pounds• High school diploma or equivalent• Desire to build a long term career with a growing organization. It is about taking care of customers, communicating clearly, staying organized, building trust, and managing the entire repair process from the customer's arrival through vehicle delivery.