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Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities.

Work Where You Matter:
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview:
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at <a href="http://www.dollargeneral.com/about-us.html" rel="noopener nofollow noreferrer" target="_blank">www.dollargeneral.com/about-us.html</a>.

Job Details:
General Summary:Human resources representative position responsible for full service human resources management for both hourly and salaried employees, under the oversight of the Sr. Human Resources Manager for the facility. Duties & Responsibilities:<ul><li>Employee Relations – Coordinates and conducts orientation and onboarding program for new hires. Promotes open door policy and an environment free of organized labor through effective positive employee relations. Plans, manages, and tracks employee recognition and incentive programs.  Coordinates and leads employee engagement champions to deliver quality and meaningful activities for employees and the community. Plans, prepares and maintains employee communication centers utilizing various media such as newsletter, posters, and memorandums. Conducts investigations, prepares investigative reports and makes recommendations to resolve employee issues based on policy, past practice and legal justifications. Assists supervisors to formulate disciplinary actions. Conducts exit interviews and make recommendations based on trends or notable comments for advising management for improvement.</li><li>Staffing – Plans and coordinates recruitment of non-exempt applicants, develops and recommends recruiting strategies. Selects applicants for interviews and provides support for management performing the steps of the interviewing and job offer processes as well as the automated on-boarding process. Manages internal job posting process and documentation. Partners with contracted agencies to align temporary staffing to meet business needs.</li><li>Process Management – Maintains automated and manual human resources records and leads clerical staff in records management.  Prepares various reports from data bases and in spreadsheets for the reporting of staff management and analysis and budget management.  Monitors supervisor compliance to record management requirements.  Audits human resources records to insure data integrity.  Maintains leaves of absences at the local level in partnership with third party and Store Support Center (SSC) staff.  Prepares witness documentation and testifies at unemployment hearings. Advises management on legal/policy compliance. Maintains non-exempt HR staff time and attendance records.  Leads non-exempt HR staff in job duties and projects. Recommends and coordinates employee recognition programs and celebrations. Assists HR Manager in preparing annual budget and monthly expenditures reports. Works days, shifts and hours necessary to accomplish objectives.<ul><li>Training – Prepares and facilitates HR leadership training for interviewing, equal employment opportunity, diversity, fair labor standards and internal policies. Manages facility certification programs for hourly and salaried employees, to include Performance Management, learning plans and Biz Library participation. Takes lead in preparing and training staff on special projects and pilot programs.</li><li>Compliance – Monitors and recommends actions to comply with state and Federal employment law and Company policy. Provides orientation to new employees regarding required compliance.  Maintains employment posters in compliance.</li><li>Safety - Active on safety team and participates in accident reviews. Monitors compliance of reporting requirements and makes recommendations for corrective actions.</li></ul></li></ul>

Qualifications:
Knowledge, Skills, and Abilites:<ul><li>Thorough knowledge of human resource principles and practices including positive employee relations, hiring, training, performance management, and employment law</li><li>Ability to build effective working relationships at all levels of an organization</li><li>Skills in researching for legal compliance and analytic ability to formulate best practices</li><li>Effective oral and written communication skills, and ability to effectively present reports to management</li><li>Computers skills: Word, Excel, Access, Outlook and HRIS such as Lawson, KRONOS, and Sharepoint</li></ul>Work Experience &/or Education:<ul><li>Knowledge and skills are normally acquired through post-secondary education at the bachelor’s level in areas such as human resources management, industrial psychology and business administration.</li><li>Professional human resources certification (or demonstrated progress towards certification) preferred but not required.</li></ul>

Goodlettsville, Tenn.-based Dollar General Corporation is the nation's largest small-box discount retailer. We make shopping for everyday needs simpler and hassle-free by offering a carefully edited assortment of the most popular brands at low everyday prices in small, convenient locations. Dollar General ranks among the largest retailers of top-quality brands made by America's most-trusted manufacturers, such as Procter & Gamble, Kimberly Clark, Unilever, Kellogg's, General Mills and Nabisco. With more than $18 Billion in sales, Dollar General has over 12,000 stores in 43 states and 12 distribution centers.

Dollar General

HR REPRESENTATIVE - DC

Alliance/Partner Marketing

Analysis Skills

Auditing

Best Practices

Budget Management

Budgeting

Business Administration

Communication Skills

Computer Skills

Corporate Policies

Corrective Action

Data Quality

Disciplinary Action

Distribution Services

Diversity

Documentation

Employee Orientation

Employee Relations

Employment Law

Equal Employment Opportunity (EEO)

Exit Interviews

Expense Reports

Facilities Management

Federal Laws and Regulations

HRIS/HRMS

Human Resources

Human Resources Certification

Human Resources Management

Human Resources Processes

Incentive Programs

Interviewing Skills

Investigative Reports

Kronos Products

Leadership

Legal

Legal Research

Maintain Compliance

Microsoft Access Database

Microsoft Excel

Microsoft Outlook

Microsoft SharePoint

Microsoft Word

Newsletter

Onboarding

Organizational Skills

People Management

Performance Management

Presentation/Verbal Skills

Problem Solving Skills

Process Management

Psychology

Records Management

Recruiting Strategy

Regulatory Compliance

Reporting Skills

Research Skills

Retail

Spreadsheets

Staff Training

State Laws and Regulations

Team Player

User Documentation

Vehicle Fleets

Workplace Issues

Writing Skills

[AW]-iCims

Our Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.

HOUR

Your Opportunity:
General Manager (Bilingual) Titlemax Henderson, TX As a General Manager (GM), you’ll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store’s success, you’ll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service.  It’s a high-performance, customer-focused environment designed to inspire growth and innovation. While you’re pouring into your team’s development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential.

What We Offer:
Compensation This position has an hourly pay rate of $19.25 and is eligible for performance bonuses.  The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package. Benefits & Perks*<ul><li>Paid on-the-job training and a comprehensive new hire program.</li><li>Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.</li><li>Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.</li><li>Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.</li><li>Performance-based career advancement.</li><li>Educational Reimbursement Program.</li><li>Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).</li><li>Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.</li><li>Company-Sponsored Life and AD&D Insurance.</li><li>Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family.  Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.</li><li>Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.</li><li>Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.</li><li>Paid time off that grows with you, starting with 12 days in your first year. </li></ul>*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

What We’re Looking For – Qualifications and Skills:
<ul><li>A high school diploma or equivalent.</li><li>Minimum two years’ experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries.</li><li>Operations experience in a leadership capacity.</li><li>Excellent verbal and written communication skills.</li><li>Proficiency in using phones, Point of Sale, Microsoft Office, and other systems. </li><li>Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). </li><li>Must be at least 18 years of age (19 in Alabama).</li><li>Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.</li><li>The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.</li></ul> Nice to Haves – Preferred Qualifications and Skills<ul><li>Associates degree or higher.</li><li>Experience in check cashing, document verification, money order processing.</li><li>Bilingual (English/Spanish) is a plus and may be required for certain locations.</li></ul>

What You’ll Do - Essential Duties and Responsibilities:
<ul><li>Manage overall store performance by meeting or exceeding Company performance standards.</li><li>Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports.  </li><li>Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.  </li><li>Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits.  </li><li>Enforce adherence to quality standards, procedures, and local and state laws and regulations. Participate in audits and compliance reviews as directed by the corporate office or District Manager.  </li><li>Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses.</li><li>Conduct proper opening and closing procedures and train new staff in keyholder duties.  </li><li>Participate in the selection, review, hiring, and retention of new employees. </li><li>Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance. </li><li>Handle complex customer situations that arise with integrity and professionalism.  </li><li>Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services.  This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly.    Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.</li><li>Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership.</li><li>Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.*</li></ul> **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.

Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek. 

Our Purpose:
The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you’ll thrive here? Learn more at <a href="https://www.ccffamilyofbrands.com/explore-careers" rel="noopener nofollow noreferrer" target="_blank">https://www.ccffamilyofbrands.com/explore-careers</a> The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.  Community Choice Financial® Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process. <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdisclosures.ccffamilyofbrands.com%2Fccf%2Fartificial-intelligence-use-consent-and-acknowledgement&data=05%7C02%7Chsueirro%40ccfi.com%7Cac18ab8524054e72b82908de28503fdf%7C1773e9f4954c4747a4534bd6405b5a14%7C0%7C0%7C638992522282859851%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=bSqtqA6JNFqUqVLyUeiOEUD%2BPw2MkSYsJvlx68L%2BaUg%3D&reserved=0" rel="noopener nofollow noreferrer" target="_blank">Read the AI Use Consent and Acknowledgement for more information.</a>  Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in person only.  The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

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HR REPRESENTATIVE - DC Dollar General

General Manager (Bilingual) Community Choice Financial Family of Brands

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