Responsibilities: Answers the phone, responding to all requests for information Schedules Unit assessments, meetings and appointments as appropriate As assigned, greets visitors, patients, and their families coming to the Unit Manages all CQI+ paperwork, submission, data entry, communication and audits Creates new hire/rehire personnel files, files employee documents, and ensures NSC HR has a copy of all appropriate documents for the employees' corporate personnel files Maintains new hire packet documents and distributes as required Responds to all intake calls; records information on intake form to pass on to the Clinical Access Coordinator Keeps current license information on file for licensed employees. Must have good organizational skills and experience in some form of secretarial/administrative assistant duties Knowledge, skills, and abilities required Proficient in software applications Effective presentation skills Valid driver's license and use of an automobile required Language Skills Excellent written and verbal communication and presentation skills Ability to read and comprehend moderate to complex instructions and correspondence Ability to write detailed correspondence Ability to effectively present information in one-on-one and small group situations to Program leadership, employees, clients, providers, vendors, etc.