Key Performance IndicatorsDirect client-facing hours (minimum 18 per week)Weekly billable outpatient sessions and growth over baselineAdherence to the site scheduleDocumentation and chart-audit complianceClinical supervision and performance-review completionCorrective-action completion and repeat deficienciesIncident-review completion and complaint-resolution timelinesRequired training completionQuality-improvement initiatives completedAudit findingsIntake-to-first-session time and scheduling fill rateStaff retention, including office staffRequired CompetenciesClinical supervision, direct clinical practice, outpatient program leadership, quality improvement and assurance, behavioral health compliance, auditing, data analysis, risk identification, corrective-action planning, clinical documentation, staff training, and leadership. Director of Outpatient Services – Job DescriptionThe Thrive NetworkItemDetailReports toExecutive DirectorDirect reportsOutpatient clinical staff, outpatient office staff, quality/compliance personnel, and designated clinical staffEmployment statusFull-time, salaried, exempt Direct client-facing hoursMinimum of 18 hours per week, in addition to director responsibilitiesPosition SummaryThe Director of Outpatient Services leads Thrive's outpatient services across the Cherry Hill, Clementon, and Egg Harbor Township locations.