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Senior Customer Service Jobs in Lincolnton, NY

Private & Commercial Client Services Associate Sr

Flagstar Bank

$26.77 - $34.79 HOUR

Hicksville, NY

Processes and handles various transactions including adjustments, corrections, recoveries, reports, general ledger entries, ATM/Visa maintenance and claims, Deceased Depositor and Dormant accounts, forgery claims, fee reversals, Federal Reserve adjustment requests, stop payments, bank and certified checks, lost passbooks and checkbooks. Will provide detailed servicing and support across Commercial and Consumer accounts and products requiring knowledge of both servicing SLA’s, product details and applicable regulatory requirements.

12 days ago
Senior Vice President, Client Services - Operations

Goldman Sachs & Co. LLC

$172000 YEAR

New York, NY

Prior experience must include five (5) years of experience with the following: relevant subject matter expertise in Operations, technical expertise in FX and Equities; utilizing front to back trade lifecycle knowledge across both Fixed Income and Equities to speak with clients, build rapport and drive change on behalf of clients; managing client expectations and partnering with internal teams on behalf of clients; leading and organizing large group meetings with multiple business areas on behalf of clients; leveraging data visualization and Client Relationship Management (CRM) tools to enhance and improve client results; utilizing financial service databases and systems to query FX, Equities, fixed income products issues, investigate exceptions owned by teams and ensure client expectations are managed; collaborating with multiple clients to drive optimal outcomes and lead the book of work for top clients; collaborating with external clients with communication in-person and via email; working with internal event management postings; utilizing risk management systems to monitor client issues and ensure teams are prioritizing them based on service level agreements; and driving large scale automation testing and releases onto optimal channels. Employer will accept bachelor's degree equivalent based on single degree, combination of degrees, combination of degrees and certificates and/or exams, or combination of degree(s) and professional work experience, where determined to be equivalent to U.S. bachelor's degree by a qualified credential evaluation service.

30 days ago
Senior Manager - Risk Advisory

Kforce Inc.

$130000 - $175000 annually

New York, NY

Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.

7 days ago
Senior Payables Product Manager

Flagstar Bank

$117185 - $155270 YEAR

New York, NY

As a Senior Product Manager for Payables within Treasury Management, you will work closely with Sales, Product, and Technology to refine, partner, or develop a payables platform which will connect with our online platform solution, capable of integrating with multiple vendors to provide a cohesive billing and analysis experience for treasury management solutions. Vendor Partnership: Monitors and manages vendor relationships associated with Merchant service solutions, ensuring that relationships are created and maintained, taking appropriate action to ensure goals are achieved, while taking corrective actions with vendors if goals are not being achieved, up to and including escalation to your assigned team lead.

4 days ago
Senior Manager - Assurance

Kforce Inc.

$150000 - $200000 annually

New York, NY

Kforce's client, a leading national CPA firm in New York, NY is currently seeking a Manager/Senior Manager - Assurance to join their growing assurance/audit team in NYC and/or Long Island. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.

7 days ago
Senior Specialist Directory Services Operations

Merck Gruppe - MSD Sharp & Dohme

Rahway, NJ

Availability Management, Availability Management, Change Controls, Computer Engineering, Computer Science, Computer Technical Support, Customer Experience Management, Delegate Management, F5 Load Balancer, Fast-Paced Environments, Global Team Collaboration, Incident Management, IT Security Compliance, Management System Development, Problem Management, Project Management, Quality Assurance (QA), Role Based Access Control (RBAC), Service Delivery, SLA Management, Software Configurations, Software Development Life Cycle (SDLC), Testing, Troubleshooting, VMware {+ 1 more}Preferred Skills: The candidate will be a member of the global Tier 2 Directory Services Operations team which includes operational responsibilities across all supported LDAP compliant directory environments and core services within the organization.

1 day ago
Sr. Staff Customer and Product Quality Engineer

ZT Systems group

Secaucus, NJ

Staff Customer and Product Quality Engineering works with both our customers and internal teams seamlessly from NPI (New Product Introduction) to high-volume mass production hyperscale / AI Server Systems for global marquee customers. Manager of Product and Customer Quality, the Sr Staff CQE/PQE will act as an escalation point for our customer and lead our customer quality and product quality engineers who serve as the customer’s advocate in driving resolution of issues and continuous improvement.

Today
Senior Relationship Manager - Middle Market (Manhattan, The Bronx & Westchester)

Flagstar Bank

$140622 - $186324 YEAR

New York, NY

Credit Quality: Working with assigned portfolio managers, ensure pro-actively monitoring credit quality of portfolio through timely financial statement gathering, monitoring client’s compliance with ongoing required reporting, properly analyzing financial information and taking or recommending appropriate corrective actions based on acceptable levels. The position is supported by product specialists (capital markets, rates and FX derivatives, treasury management, etc.), portfolio managers (credit underwriting, transaction approvals/processing, portfolio management routines) and operational support specialists but remains accountable for all aspects of the relationship.

12 days ago
Senior Relationship Manager - Commercial Middle Market (Long Island, Brooklyn & Queens)

Flagstar Bank

$140622 - $186324 YEAR

Hicksville, NY

Credit Quality: Working with assigned portfolio managers, ensure pro-actively monitoring credit quality of portfolio through timely financial statement gathering, monitoring client’s compliance with ongoing required reporting, properly analyzing financial information and taking or recommending appropriate corrective actions based on acceptable levels. The position is supported by product specialists (capital markets, rates and FX derivatives, treasury management, etc.), portfolio managers (credit underwriting, transaction approvals/processing, portfolio management routines) and operational support specialists but remains accountable for all aspects of the relationship.

8 days ago
CRE Relationship Associate - Sr.

Flagstar Bank

$64022.43 - $83229 YEAR

Hicksville, NY

The Senior Relationship Associate-Commercial Real Estate is responsible for supporting Commercial Real Estate Group Managers, Relationship Managers and Portfolio Managers ensuring the highest level of quality service to each client. Uses independent judgement in making decisions regarding loan closings and problem-solving client issues or concerns regarding bank products (loans, deposits, ancillary services).

6 days ago
Sr. Product Manager - Technical, External Services MBA

Amazon

New York, NY

PMT-ES are expected to dive deep into the technology both from a product and customer perspective, working with software engineers and business partners to define, build, launch and grow new technology-driven products and services. The primary role of a Product Manager Technical Products, External Services MBA (PMT-ES MBA) within Amazon Web Services is to assume end-to-end product ownership over one of our technical product offerings.

5 days ago
Senior Refrigeration Service Technician (Union Job) - Commercial & Industrial

CoolSys

$35 - $50 HOUR

Newark, NJ

Provides service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, and electrical and mechanical control devices in a safe, efficient, and timely manner that exceeds customers’ expectations. Provides general repair work on refrigeration, heating, and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors, and electric motors in a safe and timely manner.

13 days ago
Senior Managing Consultant, Services Business Development - Fintechs & Money Transfer Operators

MasterCard

Purchase, NY

Focused on thinking big and scaling fast, our Digital Partner & Fintech sales team is responsible for end-to-end solutions for a diverse customer base including large tech companies, ecommerce, media, fintechs, bin sponsors, processors & program managers. We value individuals who possess consultative sales experience, exceptional analytical and problem-solving skills, comfort navigating complex sales processes, and the ability to form and manage successful lasting client relationships.

6 days ago
Tax Senior Manager - Private Client Services (PCS)

EisnerAmper

Melville, NY

Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. About our Private Client Services (PCS) Team: The EisnerAmper Private Client Services Team connects family owned, closely held businesses and high net worth individuals with the solutions they need to reach their short- and long-term financial goals.

Today
Senior Accountant

Creative Financial Staffing

$75000 - $90000

New york, NY

CFS of New York is teaming up with a well-regarded nonprofit focusing on being the leading provider of education, employment, and community support services for individuals with autism and developmental disabilities and their families in New York City. They offer a competitive base salary, potential for bonus and strong benefits package that includes a very low cost on the medical expenses, generous PTO and a Pension Plan!

Today
Credit Officer Sr - Specialized Industries

Flagstar Bank

Hicksville, NY

Evaluate and independently decide on complex credit requests from renewable energy, oil, and gas industries, escalating to senior authorities when necessary, and serve as a voting member on designated internal credit committees. Effectively attend client meetings and conduct on-site project visits to gain deeper insights into operational, market, and regulatory risks within renewable energy and energy infrastructure projects.

11 days ago
Senior Tax Professional

Kforce Inc.

$68000 - $92000 annually

New York, NY

Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. Kforce's client, a leading New York based independent wealth management/tax consulting firm is currently seeking a Senior Tax Professional with 5+ years of experience.

8 days ago
Sr. CRE AML Risk Analyst

Flagstar Bank

$84878 - $126468 YEAR

Hicksville, NY

Main responsibilities include a comprehensive review of organizational documents for Borrowers in order to determine key principals, analysis of business and personal credit reports, assess credit worthiness of business entities and individuals and conduct an analysis of a loan applicant’s financial data to evaluate potential risk. Participates in daily review and analysis of loan applications inclusive of:Use independent judgement and discretion to make decisions involving the credit worthiness of Borrowers and key principals utilizing the three major credit bureaus, public record searches, internet-based sources, as well as current and former lenders.

14 days ago