UNKNOWN

FEED

HOUR

Bellmen/Valets/Cabin Stewards are responsible for greeting guests, assisting with moving luggage, orienting guests to accommodations and property, as well as assisting with light maintenance and deliveries of messages, packages, faxes, etc. to guests and other staff members. In addition, Cabin Stewards are responsible for daily cottage services including laying fires, filling wood boxes, delivering fresh ice and glassware, cleaning cottage porches, and providing light maintenance services.

Do you like working outside? Are you a people pleaser? Are you able to complete tasks unsupervised and independently? If you are interested in learning about almost every aspect of working in hospitality, our Cabin Steward position is for you! Cabin Stewards are responsible for meeting & greeting newly arrived guests, assisting them with luggage, and providing an orientation to the resorts property and amenities. In addition, Cabin Stewards are responsible for daily cottage services including laying fires, filling wood boxes, delivering fresh ice and glassware, cleaning cottage porches, and providing light maintenance services. Cabin Stewards interact with all levels of Resort management, as well as most other department employees, so the position will provide an opportunity to gain real insight into the operation of Maine's premiere lakeside Full American Plan resort.Hours: Full-time. Three shifts: 6:30am to 3pm, 8:30am to 5pm, or 10am to 7pm Compensation: $16.50- $17.50 per hour, depending on experience. + 7% of wages incentive payment Seasonal Position: May through October 2026 Start date: April/May  Benefits: Discounted stays and food & beverage at affiliated properties Experience: No previous experience is required Housing may be available to full time candidates, local candidates may not be eligible for housing.JOB DESCRIPTION:Bellmen/Valets/Cabin Stewards are responsible for greeting guests, assisting with moving luggage, orienting guests to accommodations and property, as well as assisting with light maintenance and deliveries of messages, packages, faxes, etc. to guests and other staff members. This position requires an outgoing personality, strong attention to detail and the ability to work without constant direct supervision. This job is for candidates who like being on their feet and who think quickly on their feet. Past Cabin Stewards favorite part of the job is being able to be outside all day enjoying interacting with guests and working under the pines along the shores of beautiful Sebago Lake. You will be an ambassador, a problem solver, a smiling face, and an answer center for our guests. You will have the chance to form bonds with guests as part of your frequent daily interactions.SUMMARY OF ESSENTIAL JOB FUNCTIONS:<ul><li>Maintain a neat and professional appearance with a properly cleaned uniform.</li><li>Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guestâ€s name when possible.</li><li>Engage guests in conversation and actively orient guests to the property, amenities and experiences.</li><li>Thank guests with genuine appreciation and bid them a fond farewell at departure.</li><li>Actively listen to and respond positively to guest questions, concerns, and requests. Anticipate guest service needs. Proactively approach guests needing service or assistance.</li></ul><ul><li>Must be able to lift and move guest luggage, hotel supplies, heavy boxes, maintenance equipment that can weight more than 50 pounds.</li><li>Must be able to place luggage in appropriate areas in guest accommodations or luggage storage areas according to property specifications or guest requests. Must be able to assist guests with unloading and loading luggage from vehicles.</li><li>Offer to park cars for guests or if requested, according to property procedures. Return car keys to designated area assigned at each property.</li><li>Correctly set up accommodations according to daily directions and according to property procedures.</li><li>Use discretion to avoid disturbing guests in rooms or public spaces. Understand how everything operates in guest rooms (climate control, fireplaces, fans, lighting, etc) and be able to explain operations to our guests.</li></ul><ul><li>Responsible for security of any room or supply closet keys, as well as for respecting the personal property and privacy of guests while working in guest rooms.</li><li>Be prepared to answer basic questions about the property, activities, etc., or know where to refer guests for answers.</li><li>Work with colleagues to ensure that guestâ€s needs are continually met. Make front desk staff aware of any special needs so that notes can be made for future visits.</li><li>Handle and communicate guest requests, special needs, guest room or public space maintenance issues and guest complaints in a professional manner.</li><li>Perform light maintenance duties, grounds keeping and landscaping tasks as assigned or as you notice these routine tasks need to be completed.</li></ul><ul><li>Label and submit all lost and found items according to property procedures.</li><li>Understand personal sanitation, the use of personal protective equipment and how to handle unsanitary items, bodily fluids, etc. Be aware of ways to prevent personal injury from improper reaching, lifting, stretching and carrying.</li><li>Know who to notify in case of broken equipment or unsafe/unsanitary conditions.</li><li>Manually handle/lift/carry product up to 60 pounds between knee and shoulders. May occasionally have to lift up to 100 pounds.</li><li>Must have bilateral fine manipulation of both hands which may be repetitive for entire shift.</li></ul><ul><li>Must be vertically mobile for entire shift.</li><li>Protect the assets of this property and Migis Hotel Group.</li></ul>MINIMUM REQUIREMENTS:<ul><li>Must be eligible to work in the United States of America.</li></ul><ul><li>Must be at least 18 years of age.</li><li>Ability to communicate in English, both orally and written, with guests and employees, some of whom will require high levels of patience, tact and diplomacy.</li><li>Ability to work as a part of a team.</li><li>Ability to understand verbal directions, labels on chemicals, and other workplace safety signage.</li><li>Active listening and observation skills.</li></ul><ul><li>Ability to work under pressure and deal with deadlines and stressful situations.</li></ul>

Migis Lodge on Sebago Lake

Cabin Steward/Valet

Bond Market

Communication Skills

Detail Oriented

English Language

Fax Machines

Food and Beverage Industry

Loading/Unloading

Maintenance Services

Order Delivery

Personal Injury

Presentation/Verbal Skills

Problem Solving Skills

Safety/Work Safety

Sanitation

Special Needs

Team Player

Time Management

Gethired

OTHER

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and coaching employees; addressing concerns; and resolving problems.

YEAR

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:
<img alt="iCims Header (Repeat)" height="48" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1184458&hashed=1185195771" width="1835"/> We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click <a href="https://www.pennentertainment.com/corp/careers/life-at-penn" rel="noopener nofollow noreferrer" target="_blank">HERE</a> to discover how we empower team members to grow, thrive, and advance in their careers. 

WE LOVE OUR WORK.:
 <ul><li>Promote and maintain all steps of the Eye, hi, Goodbye program with each patron and employee you may come in contact with (eye contact, hi- greeting, goodbye as a departure).</li><li>Responsible for Assisting the Executive Chef in creating menus for restaurant outlets, banquets, and special events. </li><li>Recruit, train and upgrade staff maintaining proper staffing guidelines, within budgeted parameters while scheduling to meet the demands of business. </li><li>Control portion size; minimize waste and present menu items according to specifications. </li><li>Maintain a clean and sanitary area at all times in full accordance with ServSafe guidelines and state and local regulations. </li><li>Prepare weekly schedules and control labor. </li><li>Educate, train, and manage cooks to follow company policies and standards. </li><li>Maintain positive guest relations. </li><li>Communicate with other culinary supervisors and managers to ensure efficient service and properly prepared food. </li><li>Perform all culinary job functions within immediate area when necessary. </li><li>Attend weekly chef's meetings and monthly kitchen staff meetings to keep staff updated and informed on current activities, projects and special events of Hollywood Slots. </li><li>Assist Executive Chef and Executive Steward in overseeing stewarding department cleanliness, organization and sanitation. </li><li>Keep current with food industry trends as well as new products available on the market. </li><li>Conduct daily walk through of kitchen areas, food storeroom, dry good storage and refrigerated storage to ensure proper rotation, storage and utilization of products. </li><li>Assist in establishing team and individual performance consistency by adhering to company policies and procedures. Demonstrate abilities to meet performance expectations with Communications,</li><li>Initiative/Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and</li><li>Responsible Gaming/Business Ethics.</li><li>Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. </li><li>Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and coaching employees; addressing concerns; and resolving problems. </li><li>Supervisory responsibility over all Culinary Operations. </li><li>Has direct supervision over 45 employees & indirect supervision over 75 employees</li><li>Other duties may be assigned</li></ul>

BRING US YOUR BEST.:
 <ul><li>Associate degree, or two year college or technical school; </li><li>Tree plus years related experience and/or training; or equivalent combination of education and experience. </li><li>Must be proficient in Microsoft applications (Excel, Access, Word)</li><li>Supervisory experience required. </li><li>Ability to read, analyze, and interpret routine business documents.  </li><li>Ability to respond effectively to sensitive inquiries or complaints.  </li><li>Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Must be very detailed oriented.</li><li>Ability to define problems, collect data, establish facts, and draw valid conclusions.  </li><li>Ability to interpret a variety of instructions in mathematical or diagram form and deal with several abstract and concrete variables.</li><li>ServSafe</li></ul>

STAY IN THE GAME. FOLLOW US.:
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.  <a href="https://www.instagram.com/penncareers/?fbclid=IwAR3G-zslHOm93zcppA2rmqbOEeVGmmwhi1QFmRCoW-8nsnN6aTOKfwUQWKg" rel="noopener nofollow noreferrer" target="_blank"><img alt="Social - Instagram Icon" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1234896&hashed=230604643"/></a> <a href="https://www.facebook.com/pennentertainmentcareers" rel="noopener nofollow noreferrer" target="_blank"><img alt="Social - Facebook Icon" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1234895&hashed=-1605238204"/></a> <a href="https://www.linkedin.com/company/pennentertainment/mycompany/" rel="noopener nofollow noreferrer" target="_blank"><img alt="Social - LinkedIn" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1234898&hashed=-392676959"/></a> <a href="https://www.pennentertainment.com/careers" rel="noopener nofollow noreferrer" target="_blank"><img alt="Social - PENN Careers" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1234900&hashed=14820671"/></a>We're changing entertainment. Follow us. Equal Opportunity Employer        

STARTING SALARY:
$45,300 to $48,500 Annual

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