In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Product & Serviceability Influence: Translate customer incident data into product gaps and reliability needs, partnering with Core Engineering and Product Management to prioritize root-cause fixes and build long-term systemic platform improvements.