These responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; conducting performance and salary reviews; rewarding and disciplining employees; addressing complaints and resolving problems; coaching, mentoring, and developing team members to further their skills and knowledge; creating and monitoring development plans; setting performance expectations/goals; forecasting staffing needs and planning for peak times and absences; enforcing department policies and procedures. The Director, Group Product Manager is a senior technology product leadership role accountable for end-to-end product delivery outcomes for the Specialty Business Unit, encompassing Excess Casualty and other specialty product builds, and shared function delivery (Billing, Claims, Portals, Distribution) as they serve the Specialty lines.