creatorId

ONSITE

FULL_TIME

YEAR

Technical Support Engineer

ACTIVE

PAID_TIME_OFF

PRESCRIPTION_DRUG_COVERAGE

LIFE_INSURANCE

EMPLOYEE_EVENTS

PAID_SICK_DAYS

401K

MEDICAL_DENTAL_VISION

<p>Technical Support Engineer</p><p>Wintriss Controls Group - is seeking a highly technical individual to join our Technical Support team. This person will provide technical support predominantly through telephone and email communications to solve customer application problems, start-up issues, maintenance, troubleshooting or repair of Wintriss products as they are used in industrial applications. Communicate with other teams within Wintriss on issues relating to the types of problems encountered involving product and/or market trends and enter all pertinent case information into our service database.</p>

<p>Wintriss Controls group LLC is a leading manufacturer of press automation, die protection, and safety controls for the metal stamping industry, and data collection software for all discrete manufacturing. These products, which leverage Wintriss’ 50+ years of experience in the metal stamping industry, are known for their proven performance and rugged dependability in the toughest factory environments. We are located in Acton, MA where we design, manufacture, and service our productivity and safety solutions.</p><p>Wintriss Controls Group, LLC offers a competitive salary package in addition to a comprehensive benefits package including a 401(k) plan with company match. Wintriss is an Equal Opportunity Employer.</p>

Wintriss Controls Group

Technical Support

location_0_addressRegionName

location_0_addressCountryName

OFFSITE

UNKNOWN

ADAPTED_NOW

https://www.youtube.com/watch?v=4vpJVEjJBdA

https://www.youtube.com/watch?v=zVSf9MMIlb0

https://www.youtube.com/watch?v=_I1AC-yOUxM

<p><b>Description:</b></p><p>Our customer is looking for a Helpdesk Technician. Someone who has 3-5 years experience with troubleshooting Windows OS, Active Directory and the Microsoft Office Suite. They must have great communication. This is a contract to hire role that requires you to be in the office 3 days per week. The Technical Support Engineer maintains the reliability and functionality of the clients computing and telephony equipment and provides technical support to our customers employees. This individual will be expected to provide sound technical solutions to solve the business problems of the user community. The Technical Support Engineer II will leverage relevant technical experience to assume a mentorship role in the Technical Support Engineering team. Also, this individual will exercise a supporting role to the Network Engineering team. This person is also responsible for the delivery of assigned projects on time and within budget.</p><p>DUTIES AND RESPONSIBILITIES:</p><p>1. Perform routine configuration and support of end user technology</p><p>2. Provide Tier II support to employees through support incidents submitted to IT Customer Support.</p><p>3. Evaluate new technologies and their potential application </p><p>4. User account, distribution list and security group maintenance.</p><p>5. Assist with the management of daily backups and perform general server administration tasks as assigned.</p><p>6. Assist with general internal audit of IT controls and procedures.</p><p>KNOWLEDGE, SKILLS, ABILITIES AND OTHER KEY SUCCESS FACTORS:</p><p>1. Expert skillset maintaining and operating a Windows operating system (Windows XP/7/8).</p><p>2. Working knowledge of desktop virtualization concepts.</p><p>3. Basic knowledge of Apple OS X operating system maintenance and support.</p><p>4. Demonstrated skillset in basic Active Directory account maintenance</p><p>5. Ability to adapt quickly to new and emerging technologies.</p><p>6. Deliver projects on time and within budget</p><p>7. Demonstrated ability to articulate clearly and effectively.</p><p>8. Superior listening, oral and written skills.</p><p/><p/><h4>About TEKsystems:</h4><p>We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. </p><p>The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.</p><a href="https://ars2.equest.com/?response_id=4bec99f707d2cd9bd52edf2986bb8790" rel="nofollow"></a>

<p><strong>About TEKsystems:</strong></p>
<ul>
<li>We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.</li>
<li>The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.</li>
</ul>

TEKsystems

teksystems

INTEGRATED

Software Engineer

<div><h3>Junior Software Developer</h3><div><div></div><div></div></div><div>Chicago, IL | IT</div><div>Job ID: 109885</div><div>Listed on 9/13/2021</div><div>KellyMitchell matches the best IT and business talent with premier organizations nationwide. Our clients, ranging from Fortune 500 corporations to rapidly growing high-tech companies, are exceptionally served by our 1500+ IT and business consultants. Our industry is growing rapidly, and now is a great time to launch your career with the KellyMitchell team.<br/><br/><strong><u>Junior Software Developer </u><br/><br/>Job Summary:</strong> Software Developers play an important role in the creation and maintenance of the strategic partnership between business needs and technology delivery. The Software Developer’s role is to collaborate on efforts to plan, design, develop and launch efficient systems and solutions in support of core organizational functions.This individual will apply proven communication, analytical and problem-solving skills to help identify issues, opportunities, or problems to maximize the benefit of IT and Business investments. The Developer is experienced and self-sufficient in performing their responsibilities requiring little supervision but provided with general guidance and direction.<br/><br/><strong>Duties:</strong><ul><li>Improve functionality and user experience of a highly critical application to drive efficiency gains and cost savings</li><li>Work closely with team members in agile development environment where continuous integration and continuous delivery are critical</li><li>Design, develop and modify software applications and systems according to specifications</li><li>Consult with Business Analysts and business partners on potential software solutions for business problems</li><li>Provide support to the software development leads </li><li>Work on one or more moderate to complex projects</li><li>Support and troubleshoot software systems as required, optimizing performance, resolving problems, and providing follow-up on all issues and solutions</li><li>Develop appropriate software documentation as required</li><li>Complete comprehensive unit testing on all developed and enhanced software</li><li>Work with development teams across multiple geographic locations and platforms</li><li>Mentor junior developers, providing technical and process assistance</li><li>Support enterprise quality assurance teams</li><li>Excel at triage or analysis of situations for production support and proficient with on-time delivery with minimal supervision</li></ul><strong>Desired Skills/Experience:</strong><ul><li>Bachelor's degree, preferably in a technical or scientific field or equivalent experience, education or training</li><li>2+ years of experience in design, development, installation, and modification of software</li><li>Experience in working in both front end and back-end development</li><li>Professional experience in writing readable, testable, and maintainable code</li><li>Experience working with team members in high performance, agile development environment where continuous integration and continuous delivery are critical</li><li>Demonstrate advanced knowledge of cloud computing concepts</li><li>Knowledgeable with microservices and how they are applied in a cloud environment</li><li>Demonstrate advanced knowledge of SDLC processes </li><li>Demonstrate advanced knowledge of development methodologies including test-driven development, software design patterns, and integration standards</li><li>Demonstrate advanced knowledge of software engineering best practices such as versioning and versioning control, software packaging, and release management</li><li>Demonstrate advanced knowledge of cloud technologies and serverless computing concepts</li><li>Hands-on experience with unit and integration testing</li><li>Knowledge of container technologies </li><li>AWS Certification or experience in foundational AWS Services </li><li>Familiarity with test automation and scripting</li><li>Experience with Mobile Technologies</li><li>Familiarity with code repositories like TFS</li><li>Experience with gRPC</li><li>Experience with Hibernate</li><li>Familiarity with code repositories like GitHub</li><li>Experience working with mission-critical systems requiring high availability and reliability</li></ul><br/>*mjp123<div></div></div></div>

Kelly Mitchell

Junior Software Developer

Operations Manager

<p><strong>About Lumen</strong><br/>Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.</p><div><div style="padding:10px 0px;border:1px solid transparent"><div style="font-size:16px;word-wrap:break-word"><h2 style="font-size:1em;margin:0px"><b>The Role</b></h2></div><div><p>The Lead Operations Engineer; working within Service Delivery, will automate existing manual tasks by interacting with various systems, databases ( Oracle, SQL Server, PostgreSQL, MONGO, MySQL) and APIs to complete the task or tasks that will streamline workflows, drive efficiencies, and generate operational savings.The Lead Operations Engineer will be responsible for developing complex automation solutions using  Scripting and web based technologies including PERL, PHP, Python, .NET, and other technologies and automation methods in support of the various enterprise automation initiatives.</p><p>Partners with end users as well as team members in design, development, testing and maintenance of automation projects across the organization. Critical thinking and analysis of the problem and request is paramount to this role. Ideation and solution engineering is a must. Candidate utilizes automation best practices and is compliant with documented standards to ensure automations meet business requirements and meets stated targets for efficiency. Must be able to develop multiple automation projects and ensure delivery within the given timeline. Will be called upon to coach, mentor and demo to end users solution design and best practices.  </p></div></div><div style="padding:10px 0px;border:1px solid transparent"><div style="font-size:16px;word-wrap:break-word"><h2 style="font-size:1em;margin:0px"><b>The Main Responsibilities</b></h2></div><div><ul><li>Leads the development, evaluation and implementation of new and innovative principles, processes and applications. </li><li>Work with business units on high value automation opportunities to consult, design, develop, and/or support solutions using Scripting, and web technologies including PERL, PHP, Python, .NET, and other technologies and automation methods.</li><li>Work with application vendors on function support issues and roadmaps.</li><li>Drive growth of the Enterprise Automation program and new technology platforms.</li><li>Collaborate amongst various functional teams, analysts and solution engineers.</li><li>Understanding of workflow based logic and ability to both understand a current state of the business process from a workflow diagram and conceptualize future state of the same in an automated solution. </li><li>Resolves difficult interoperability problems to obtain operation across all platforms. </li><li>Configures systems to user environments.</li><li>Supports acquisition and implementation of hardware and software.Regarded as subject matter expert in applied research, development, and design of new products.</li><li>Acts as primary consultant to leadership detailing the technical requirements and specifications necessary to obtain solutions. </li><li>May act as a technical project leader or provide work leadership for less experienced employees.</li><li>Troubleshoot root cause and fix automation exceptions and reduce fallout. </li><li>Requires limited direction and guidance with most tasks. </li></ul></div></div><div style="padding:10px 0px;border:1px solid transparent"><div style="font-size:16px;word-wrap:break-word"><h2 style="font-size:1em;margin:0px"><b>What We Look For in a Candidate</b></h2></div><div><p><u><b>Minimum:</b></u></p><ul><li>Bachelor's degree MIS, CS, or CE, or equivalent work experience</li><li>5+ years of experience developing with the following: PERL, PHP, Python, Java, C++, .NET, </li><li>Solid interpersonal skills & a demonstrated ability to work collaboratively with a team</li><li>Must maintain the ability to self-manage assigned job role responsibilities to achieve desired performance results.</li><li>Candidate must possess solid written & verbal communication skills. Demonstrates prior experience interacting with customers.</li><li>Candidate demonstrates experience in the use of personal computers, including Microsoft Word, Excel, and Outlook</li><li>Proficiency with presentations to technical and non-technical audiences; must be able to translate technical terms and concepts to non-technical entities.</li><li>Ability to effectively prioritize and execute multiple tasks in a rapidly changing work environment.</li></ul><p><b><u>Desired Skills</u></b></p><ul><li>Perl  - Assist in maintaining and enhancing current code base, create/maintain/use modules, use CPAN to your advantage. (Object Oriented & Procedural)</li><li>Python - Object Oriented & Procedural</li><li>PHP - Object Oriented & Procedural</li><li>SQL – PL/SQL</li><li>Unix/Linux – Server Administration a plus</li><li>LDAP</li><li>Apache</li><li>Developing/Maintaining web-based interfaces written in PHP, jQuery, jQuery Grid, or CGI. Pm – (Ajax, JavaScript, jQuery, MVC, Bootstrap)</li><li>CVS and GitLab</li><li>Eclipse, vi, Visual Studio</li><li>UiPath / Automation Anywhere</li><li>Telecom Experience<br/> </li></ul></div></div><div style="padding:10px 0px;border:1px solid transparent"><div style="font-size:16px;word-wrap:break-word"><h2 style="font-size:1em;margin:0px"><b>What to Expect Next</b></h2></div><div>Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.</div></div></div><p>Requisition #: 258336</p><p>When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position.  Job-related concerns noted in the background screen may disqualify you from the new position or your current role.  Background results will be evaluated on a case-by-case basis.</p><p><u><strong>EEO Statement</strong></u><br/>We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.</p><p><strong>NOTE:</strong> Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. </p><p><u><strong>Disclaimer</strong></u><br/>The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.</p><div><h4></h4><div><b>Salary Min : </b><p>85230</p></div><div><b>Salary Max : </b><p>189360</p></div><div><p>This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. </p><p>This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information<u><a href="https://jobs.lumen.com/global/en/compensation-information" rel="nofollow"> here.</a></u> We're able to answer any additional questions you may have as you move through the selection process.</p><p>As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking	<u><a href="https://centurylinkbenefits.com" rel="nofollow noopener noreferrer" target="_blank"> here.</a></u></p><p>Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.</p></div></div><div><h4></h4><div><b>Salary Min : </b><p>85230</p></div><div><b>Salary Max : </b><p>189360</p></div><p/></div>

<p>Lumen is an enterprise technology platform that enables companies to capitalize on emerging applications and power the 4th Industrial Revolution (4IR). This revolution is redefining how we live and work, creating an unprecedented need for an advanced application delivery architecture—designed specifically to handle the complex and data-intensive workloads of next-gen technology and businesses.</p>
<br>
<p>We integrate network assets, cloud connectivity, security solutions and voice and collaboration tools into one platform that enables businesses to leverage their data and adopt next-generation technologies.</p>

Lumen Technologies, Inc

Lead Operations Engineer - Work From Home

CenturyLink

<p>Opportunity for a Junior Software Engineer to engage in software development and testing activities in the Washington D.C.  area.  We create and deliver innovative, technology-centric solutions for space and ground hardware and software systems.  Candidate must currently possess a Top Secret and be able to maintain a Top Secret/SCI DoD Security Clearance.<br/><br/></p><p>Duties/Responsibilities:<br/><br/></p><ul><li>Candidate will participate in software development, testing and integration efforts</li><li>Organize, coordinate and facilitate validation and testing of multi-vendor based space and ground hardware and software systems</li><li>Derive requirements through interactions with customers/users</li><li>Test, deploy and maintain applications</li><li>Configuration management.</li></ul><p> </p><p>Basic Qualifications:<br/><br/></p><ul><li>High School diploma or GED with 5+ years of software development and testing experience or Bachelor’s Degree in Computer Science or Electrical Engineering or relevant technical field with 1+ years of software development and testing experience</li><li>Proficient with C++ programing language</li><li>Experience with oriented programing languages</li><li>Qt to design graphical interfaces</li><li>Windows and Linux OS based programming experience</li><li>Familiar with configuration management practices</li><li>Experience of developing 10k plus of software executable code</li><li>Familiar with concurrent programming practices.</li></ul><p><strong> </strong></p><p>Highly Desired:<br/><br/></p><ul><li>Master’s Degree in computer Science or Electrical Engineering or relevant technical field</li><li>Understanding of User Interfaces (UI)s, cross-browser compatibility, general web functions and standards</li><li>Web Development Skills – Java, JavaScript, HTML, HTML5, CSS, cross-browser compatibility, Web User Interface Design, Security Principles, Object-Oriented Design, Web Services</li><li>Programming Skills/Experience – Messaging (JMS), SWING, Frameworks (Hibernate, Spring, Camel), Apache Tomcat, SQL, GWT, JSON, JavaScript, Struts, Python, PHP, Oracle, MySQL, JDBC, SOAP, REST, ActiveMQ, HTTPD, Subversion, Ant, RPM.</li></ul><p><br/><br/>Assurance Technology Corporation (ATC) is a leader in the design and development of high technology electronics systems for the space and communications industries.  ATC has a successful history in space and ground systems research and development programs yielding advanced technology high reliability hardware and software as well as providing engineering and management consulting and high reliability test services.  ATC offers excellent benefits including company paid medical and dental insurance, a deferred profit sharing plan, and a 401(k) savings plan.  Our Massachusetts facilities are located northwest of Boston convenient to routes 2, 3, 128, and 495. Our Alexandria, Virginia location is just south of the Woodrow Wilson Bridge and within a one mile radius of two major North/South roads, Route 1 and George Washington Memorial Parkway.  Visit our website at <a href="http://www.assurtech.com/" rel="nofollow nofollow">http://www.assurtech.com</a>.</p><p> </p><p>EOE/Minorities/Females/Veterans/Disabled</p>

<p>Established in 1969, Providing Space Systems Research and Development, and Reliability and Quality Assurance Consulting, First Units in Space in 1973 Steady Growth and Achievement Over the Past Forty Years, Applying Reliability, Quality and Systems Development Heritage to Space, Avionics and Ground Applications. Annual Sales in Excess of $80 Million with Approximately 350 Employees and Over 100,000 Square Feet of Facilities at Four Major Locations.

ATC Facilities and Equipment Have Evolved Over a 40 Year History in Space, Avionics and Ground Systems Development for Over 100 Government and Civilian Customers These ATC State-Of-The-Art Facilities and Equipment Have Supported Over $1 Billion Dollars in Space/Aerospace Electronics Systems Development and Production

ATC Facilities and Equipment Have a Demonstrated Ability to Support the Design, Development, Test, and Documentation of High Reliability Electronic Systems for Space, Avionics and Ground Systems </p>

Assurance Technology Corporation

Junior Software Engineer

monster

<div><p>Seeking non-smoking individual proficient with Windows network administration and support of 35+ people that includes local/remote desktop and hardware. It would be a plus to have proficiencies in Office 365 Administration/support as well as any of the following; AWS Cloud Services Administration, video creation/editing, webcasting, and knowledge and maintenance of VMWare-based virtual networks, servers, and hosts.</p><p>Minimum of an Associates in Arts (AA) with an emphasis on Network Administration and /or 3 years experience.</p></div><p>We follow CDC guidelines.</p>

confidential

https://www.youtube.com/watch?v=aV0cEhLLbi4

job summary:<br/><p>Randstad. We support people and organizations in realizing their true potential. Moving them forward. human forward.</p><p> Our clients' team consists of first-rate marketers, human resource professionals, computer technologists, knowledge managers, accountants, financial planners, administrators and leaders. Services staff are the people who make it work for the people who make it work for our clients.</p><p> Let's talk about the role.</p><p><strong>Location: Dulles, VA</strong></p><p><strong>Remote Capabilities: None</strong></p><p><strong>Clearance Required: Ability to obtain security clearance</strong></p><p><strong>Type of Role: Technical Support Engineer</strong></p> <br/>location: Dulles, Virginia<br/>job type: Contract<br/>salary: $45 - 50 per hour<br/>work hours: 8am to 5pm<br/>education: Bachelors<br/> <br/>responsibilities:<br/><ul><li>Responsible for assisting in planning and implementing the necessary hardware, software and telecommunications equipment to maintain and/or enhance the customer's local and wide-area networks</li><li>Recommend and implement network policies and procedures and ensure adherence to security procedures</li><li>Troubleshoot and resolve medium to complex network issues</li><li>Provide in-depth knowledge and technical expertise in the areas of design, installation, maintenance, and support of network infrastructure following established methodologies and processes</li><li>Perform hardware scans, analysis, and documenting findings. Support/facilitate customer meetings and ensure compliance with project requirements</li><li>Perform extensive root cause analysis, problem determination and support of technical issues related to routing and switching technologies, e.g. VPN, basic router configurations, firewalls, etc.</li><li>Self-motivated, able to work well independently and within inter-disciplinary engineering teams. strong written and oral communication skills.</li></ul> <br/>qualifications:<br/><ul><li>Experience level: Experienced</li><li>Minimum 6 years of experience</li><li>Education: Bachelors</li></ul> <br/>skills: <ul><li>Network</li><li>Linux</li><li>JIRA</li><li>Technical Support</li><li>Perl</li><li>Python</li><li>Bash</li><li>Confluence</li><li>BitBucket</li><li>Windows</li></ul><br/><p>Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.</p>

<p>Randstad was founded in 1960 by Frits Goldschmeding. We've never let go of his passion or the values that he established. By staying true to those fundamentals, we've expanded to represent more than 90 percent of the HR services market.</p><p>We provide outsourcing, staffing, consulting and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration and sales and marketing. We can’t wait to tell you all about it.</p><p>Our mission is to be a world leader in matching demand for, and supply of, labor and HR services. We believe in the value of work as a unifying force that shapes society for the better. We live by the core values established early in our company's history: to know, serve and trust, striving for perfection and simultaneous promotion of all interests.</p>

Randstad US

Lead, Technical Support Engineer

Randstad Technologies

Technical Lead

<p><b>Principal Infra Developer</b></p><p><b>Qualification</b>:</p> Science / Engineering graduate <p><b>Responsibility</b>:</p><p><b>Requirement Gathering</b>:</p> - <ul><li>Participate in requirement gathering JAD sessions and support documentation where applicable (business, functional, UI, usability, data, compliance, data migration, NFR, 3rd party tools & products).</li></ul><ul><li>Raise clarifications with customer / onsite to eliminate any ambiguity on the scope of work assigned from the Client / Project Cocoordinator.</li></ul><ul><li>track to closure any open clarifications with customer / onsite.</li></ul><ul><li>understand and translate requirements into design.</li></ul><p><b>(FOR ONSITE)</b>:</p> conduct meetings with customer SME’s, BA’s and architect to understand and clarify functional and technical requirements <p><b>Technology Advisory & Consulting (for clients)</b>:</p><p>:</p><ul><li>Engage with client stakeholders during advisory engagements.</li></ul><ul><li>Gather information relevant to the client's context and conduct detailed analysis using technology solution frameworks.</li></ul><ul><li>Seek guidance Infra Development Manager as required.</li></ul><ul><li>Arrive at draft recommendations based on analysis.</li></ul><ul><li>Provide thought leadership on implementation of specific technology.</li></ul><ul><li>Engage with client stakeholders.</li></ul><p><b>Solution Design & Development</b>:</p><p>:</p><ul><li>Document / review the design / blueprint / specifications of the solution.</li></ul><ul><li>Provide guidance to project teams on how functionality works together and how it works / fitment from technology perspective for complex requirements.</li></ul><ul><li>Define the product feature requirements / criteria based on the requirements finalized (for complex requirements).</li></ul><p><b>Resource/ Efforts Estimation and Monitoring</b>:</p><p>:</p><ul><li>Provide input on technical effort estimation to arrive at resourcing plans.</li></ul><ul><li>participate in management reviews and teleconferences and report weekly status and walkthrough to the Project Manager / Client.</li></ul><ul><li>Followup with customer POC to resolve team issues and dependencies.</li></ul><ul><li>raise concerns regarding changes in timelines and expectations with customer point of contact to resolve the same.</li></ul><p><b>Design & Analysis</b>:</p><p>:</p><ul><li>Develop proof of concept as designed by architect.</li></ul><ul><li>setup development environment for team to work in.</li></ul><ul><li>break up the modules considering technical aspects.</li></ul><ul><li>Understand interdependencies of the various components in work packages that are being developed.</li></ul><ul><li>Create design documents with the support of the architects for the assigned scope.</li></ul><ul><li>Work with architect to understand the architecture of the application, high level approaches and ensure that the design is in line with overall direction.</li></ul><ul><li>conduct peer review, as required.</li></ul><ul><li>Organize design review sessions with various stakeholders to validate design is as per requirements.</li></ul><ul><li>Identify and use Reusable components from the repository.</li></ul><p><b>Coding</b>:</p><p>:</p><ul><li>Identify the standards applicable for the work packages / components.</li></ul><ul><li>Familiarize the team with development environment and CTS and customer specific coding standards, guidelines and best practices to be followed through sessions and document sharing.</li></ul><ul><li>Design and develop reusable components Analyze and reuse such developed components from the repository during the design process.</li></ul><ul><li>Review the code created by team and provide review comments to the developers.</li></ul><ul><li>develop code for core module(s) needed for the project.</li></ul><ul><li>Contribute towards development of framework.</li></ul><ul><li>Develop/ review tier coding, business layer coding, interface development, service development, creation of stored procedures etc as applicable for the work package / project.</li></ul><ul><li>Write efficient queries and understand logical and physical data models.</li></ul><ul><li>follow up with Developers to ensure integration of components (input / output).</li></ul><ul><li>troubleshoot critical technical issues.</li></ul><ul><li>Handle escalations related to critical technical issues.</li></ul><ul><li>create detailed tasks for the scope and share timelines for the same with the team.</li></ul><ul><li>track the status of the tasks assigned, maintain detailed task information for the work packages owned and do periodic reporting.</li></ul><ul><li>conduct technical review and audit.</li></ul><ul><li>Create quality check points for all deliverables.</li></ul><ul><li>estimate at task level in the area of work concerned, measure and report the actual effort against the estimated effort and ensure task progress reporting in C20 or any other applicable tool.</li></ul><ul><li>Prepare and report status for the scope responsible.</li></ul><ul><li>conduct peer reviews in coding and testing phase.</li></ul><p><b>Testing</b>:</p><p>:</p><ul><li>Develop comprehensive unit testing cases for modules developed (as required) and unit test plans.</li></ul><ul><li>execute unit testing.</li></ul><ul><li>Create unit test logs.</li></ul><ul><li>prepare unit test strategy, test plan document and data requirements.</li></ul><ul><li>automate unit testing and contributing to automation of unit testing.</li></ul><ul><li>Perform developer integration testing by integrating the components developed by each individual team member and ensure that the integration for the teams work has been completed before the next phase of testing (system testing).</li></ul><ul><li>Signoff on test cases created by team.</li></ul><ul><li>discuss results / actions from NFR testing and signoff on the same for system testing / NFR.</li></ul><p><b>Defect Management</b>:</p><p>:</p><ul><li>Participate in defect triage meetings with the team and confirm the defects identified, highlight any new change request to the agreed scope and identify actions to reduce defects.</li></ul><ul><li>Monitor rework carried out on the code based on review comments from code review / defects raised in unit testing, peer testing, SIT, UAT testing or any other relevant testing phase for core / critical modules.</li></ul><ul><li>Follow up with the team to close out on the defects.</li></ul><ul><li>identify ways to prevent defects.</li></ul><ul><li>Participate in transition of knowledge and to support organization with any defects raised post production as required.</li></ul><p><b>Knowledge Management</b>:</p><p>:</p><ul><li>Contribute towards updating knowledge assets, user manual, online help document, installation scripts and installation manual and leverage the same.</li></ul><ul><li>Support process audit activities.</li></ul><ul><li>Conduct knowledge transfer sessions for new joiners in the project team.</li></ul><ul><li>conduct training through academy (if approved).</li></ul><ul><li>Guide and mentor team junior members from a technical perspective to ensure quality delivery of the components.</li></ul><p><b>People Management</b>:</p><p>:</p><ul><li>Engage with team.</li></ul><ul><li>resolve conflict within team.</li></ul><ul><li>Define the teams goals.</li></ul><ul><li>set performance expectations.</li></ul><ul><li>conduct appraisals.</li></ul><ul><li>set stretch targets and track performance against the same periodically.</li></ul><ul><li>Identify, groom, reward and develop high performers.</li></ul><ul><li>create training plans for team.</li></ul><ul><li>Conduct technical evaluation for building team and share inputs with supervisor / project manager.</li></ul>   <p><b>Must Have Skills</b></p><ul><li>Desktop Support - Remote</li></ul><p/><p style="font-weight:bold;font-family:'arial';font-size:14px;margin-top:0px;margin-bottom:0px">Technical Skills</p><table border="1" style="border:1px solid;border-collapse:collapse"><tbody><tr style="font-family:'arial';font-size:14px;color:#ffffff;line-height:1.75;text-align:center"><td bgcolor="#888888" style="width:20px;text-align:center"><b>SNo</b></td><td bgcolor="#888888" style="width:370px;text-align:center"><b>Primary Skill</b></td><td bgcolor="#888888" style="width:120px;text-align:center"><b>Proficiency Level *</b></td><td bgcolor="#888888" style="width:90px;text-align:center"><b>Rqrd./Dsrd.</b></td></tr><tr class="Skill" style="font-family:'arial';font-size:13px;color:#000000;line-height:1.5;text-align:center"><td style="width:20px;text-align:center">1</td><td style="width:370px;text-align:center">Desktop Support - Remote</td><td style="width:120px;text-align:center">PL2</td><td style="width:90px;text-align:center">Required</td></tr></tbody></table>   <p style="font-weight:bold;font-family:'arial';font-size:14px;margin-top:0px;margin-bottom:0px">* Proficiency Legends</p><table border="1" style="border:1px solid;border-collapse:collapse"><tbody><tr style="font-family:'arial';font-size:14px;color:#ffffff;line-height:1.5;text-align:center"><td bgcolor="#888888" style="width:60px;text-align:center"><b>Proficiency Level</b></td><td bgcolor="#888888" style="width:530px;text-align:center"><b>Generic Reference</b></td></tr><tr style="font-family:'arial';font-size:13px;color:#000000;line-height:1.5"><td style="width:60px;text-align:center">PL1</td><td align="justify" style="width:530px">The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.</td></tr><tr style="font-family:'arial';font-size:13px;color:#000000;line-height:1.5"><td style="width:60px;text-align:center">PL2</td><td align="justify" style="width:530px">The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.</td></tr><tr style="font-family:'arial';font-size:13px;color:#000000;line-height:1.5"><td style="width:60px;text-align:center">PL3</td><td align="justify" style="width:530px">The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.</td></tr><tr style="font-family:'arial';font-size:13px;color:#000000;line-height:1.5"><td style="width:60px;text-align:center">PL4</td><td align="justify" style="width:530px">The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.</td></tr></tbody></table><p><img alt=" " src="https://ars2.equest.com/?response_id=6baeb25478c53e75720cc54e61bf1be2&view"/></p>

<p>Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 230 on the Fortune 500 and is consistently listed among the most admired companies in the world. <br><br> <strong>We're driven by a passion to help our clients build stronger, more agile and more innovative businesses.</strong> <br><br> Cognizant enables global enterprises to address a dual mandate: to make their current operations as efficient and cost-effective as possible and to invest in innovation to unleash new potential across their organizations.<br><br> What makes Cognizant unique is our ability to help clients meet both challenges. We help them enhance productivity by ensuring that vital business functions work faster, cheaper and better. And, our ability to conceptualize, architect and implement new and expanded capabilities allows clients to transform legacy models to take their business to the next level.</p>

Cognizant

Deskside Support Technical Lead

https://www.youtube.com/watch?v=TkHnnVmodcg

<div><div><h1>Genesis10 is seeking an L2 Technical Support Engineer for a fulltime, direct hire opportunity for our client 100% remote role, physical location is Austin, TX</h1></div><strong>Job description:</strong><br/>As the #1 low-code application development platform, Our Client provides customers with everything they need to build apps incredibly fast. We’re looking for several Technical Support Engineers to support our incredible global growth and ensure our customers have a smooth experience using our technology.<br/> <br/>Due to growth, our client is enlarging their Global Support operation, and the right candidates are always ready to jump in and solve critical, complex technical challenges. We are looking for modern world Sherlock Holmes - people who get motivated by solving complex problems and proposing solutions others wouldn’t dream of, while at the same time contributing to the growth of our client’s technology.<br/> <br/>If you are a problem solver, someone inquisitive by nature, driven by curiosity to investigate and solve technical problems, this is the job for you!<br/> <br/><strong>Challenges and Responsibilities:</strong><br/><img height="6" width="6"/>As a Technical Support Engineer, your day-to-day responsibilities will be:<br/>         Troubleshooting platform related issues<br/><img height="6" width="6"/>Providing solutions and alternative approaches, negotiating with customers the best ways to overcome issues<br/><img height="6" width="6"/>Use logging and troubleshooting tools to identify performance bottlenecks and perform root-cause analysis<br/><img height="6" width="6"/>Bridge with R&D issues and defect priorities to be a part of our product’s continuous improvement process<br/><img height="6" width="6"/>Interact with many different people from different countries, backgrounds, and cultures, both internally and with customers<br/> <br/><strong>Key Requirements:</strong><br/> <br/><img height="6" width="6"/><img height="6" width="6"/>Degree in Engineering or other technology-related degrees (BSc, MSc) Tech savviness and drive to solve complex problems.<br/><img height="6" width="6"/>Ability to deconstruct problems in smaller pieces.<br/><img height="6" width="6"/>Interest in communicating with different cultures (fluency in English)<br/> <br/><strong>Even Better:</strong><br/> <br/><img height="6" width="6"/>Knowledge in troubleshooting Application Servers (IIS)<br/><img height="6" width="6"/>Knowledge of Databases (SQL Server and Oracle, MySQL is a plus)<br/><img height="6" width="6"/><img height="6" width="6"/>Knowledge of network protocols: TCP/IP, HTTP, HTTPS, FTP, DNS, SMTP, SSH Security<br/><img height="6" width="6"/>Experience in some of the technologies our engineers work with:<br/><img height="6" width="6"/><img height="7" width="6"/>.NET web apps (C#, ASP.NET) Java<br/><img height="6" width="6"/>JavaScript<br/><img height="7" width="6"/>REST web services<br/><img height="7" width="6"/><img height="6" width="6"/>SOAP web services - XML, XSD CSS<br/><img height="6" width="6"/><img height="7" width="6"/>HTML REACT<br/><img height="6" width="6"/>Objective C, iOS Apps, XCode<br/> <br/><strong>Location: </strong>Austin, Texas, or 100% remote<br/> <br/><strong>What </strong><strong>our client </strong><strong>offer</strong><strong>s:</strong><br/>Dedicated to making sure you have all you need and more:<br/>There is a structured ramp-up in which we give you all the technical training and context you’ll need to become an expert.<br/><img height="6" width="6"/>Growth: They care about your career development. It is why you will have the chance to grow your skills and professional expertise and, at the same time, have the needed guidance to design your career or even join a different team within the company.<br/><img height="6" width="6"/>Challenges: A reliable company that keeps growing, changing and innovating, giving people room to be proactive and creative.<br/><img height="6" width="6"/>Great minds: Work environment of smart, hardworking Engineers ready to push through and make a difference!<br/><br/><strong>If you are a qualified candidate interested in this opportunity, please apply.</strong><br/><br/><strong>About Genesis10</strong><br/>Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives. If you are a high performing business or IT professional with solid, referenced experience, we want to meet you. Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience, and aspirations. We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement project after project. To learn more about Genesis10 and to view all our available career opportunities, please visit us at <a href="http://www.genesis10.com/" rel="nofollow nofollow">www.genesis10.com</a>.<br/>"Genesis10 is an Equal Opportunity Employer, M/F/D/V</div>

Welcome to Genesis10 - dedicated to helping business and technology professionals turn consulting into a lifetime career. Genesis10 is a professional technology services firm and career advocate for experienced business and elite technology professionals, recent college graduates and U.S. military veterans. With more than 150 clients in diverse industries, Genesis10 gives candidates and consultants access to hundreds of business and technology career opportunities locally and nationally.

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