This leader owns the vision, governance, roadmap, adoption, and continuous improvement of Salesforce.com while working across Commercial, Marketing, Finance, Legal, Operations, Information Technology, and other stakeholders to connect customer engagement, opportunity management, forecasting, contracting, and downstream commercial processes. The role will establish an end-to-end operating model that uses Salesforce.com, Gong, WCG's contract lifecycle management solution, and other go-to-market technologies to improve visibility, consistency, user experience, decision-making, and execution across the customer journey.