GraingerNewCustomer Service Representative - Janesville, WI GraingerCustomer Service Representative - Janesville, WIRockford, ILWe are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management.
Sunbelt RentalsStrategic Customer Coordinator Sunbelt RentalsStrategic Customer CoordinatorSugar Grove, IL$23.52–$32.34 / hourEducation or experience that prepares you for success:Previous experience in a call center customer service roleEquipment rental or construction industry experience preferredWynne software experience preferredBilingual Spanish/English preferredKnowledge/Skills/Abilities you may rely on:Construction equipment knowledgeCustomer service ethic and positive approach Communication skillsProbing questions and understanding concernsSafety is key to our culture:The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors when required by the job. The Strategic Customer Coordinator is empowered to provide exceptional, professional and efficient service to Strategic Customers in the rental of construction/industrial equipment and store items.
ACS Auto Club Services, Inc.Customer Service Rep. - Champaign, IL ACS Auto Club Services, Inc.Customer Service Rep. - Champaign, ILChampaign, IL$19–$21.50By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance. Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer.
Genesis Marketing Inc.Entry Level Customer Service Genesis Marketing Inc.Entry Level Customer ServiceBolingbrook, IL$36,400–$50,000 / yearQualifications for an Entry Level Customer Service Representatives: Ability to build rapport with clients easily. The primary responsibilities for an Entry Level Customer Service Representative are: Maintain records on customer interactions.
Genesis Marketing Inc.Entry Level Customer Service Representative Genesis Marketing Inc.Entry Level Customer Service RepresentativeChicago, IL$39,920–$50,000 / yearQualifications for an Entry Level Customer Service Representatives: Ability to build rapport with clients easily. The primary responsibilities for an Entry Level Customer Service Representative are: Maintain records on customer interactions.
WestatPATH 3.0 – Screening Field Interviewer WestatPATH 3.0 – Screening Field InterviewerChicago, IL$19.19–$23.17 / hourThe PATH study collects information on tobacco and nicotine use, and examines the short- and long-term health effects of such use on people in the U.S. The PATH Study employs a multi-mode approach to data collection that includes web and in-person data collection. Any offer of employment may be contingent upon receipt of acceptable results from a post-offer background screening, if required for the specific position, which may include, for example, identity verification, employment history, motor vehicle driving record history, and criminal or sexual offender records history.
MMC GroupNewCall Center Agent | CSR MMC GroupCall Center Agent | CSRCarol Stream, ILThroughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. Successful candidates will be comfortable navigating multiple computer systems, communicating effectively with diverse populations, and working in a structured call center environment.
Info Way Solutions LLCCall Center / Customer Service Specialist 5 Info Way Solutions LLCCall Center / Customer Service Specialist 5Illinois, ILDescription: Summary: The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. * Review, monitor and audit records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
MMC GroupCall Center Agent, Bilingual MMC GroupCall Center Agent, BilingualCarol Stream, ILCustomer Service Representative, Call Center Representative, Inbound Call Center Agent, Customer Support Specialist, Contact Center Agent, Client Services Representative, Help Desk Representative, Customer Care Associate. Throughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.
Beacon MobilityNewBi-Lingual Call Center Agent Beacon MobilityBi-Lingual Call Center AgentChicago, ILThe Customer Service Representative will provide excellent customer service to inquiring parties, and direct inquires to the appropriate internal resources as they are received. • Ensure that all call center requirements outlined in the PACE contract are met or exceeded, i.e. • 95+ Percent of Calls Answered within 2 minutes and talk-time of 90 seconds or less.
Beacon MobilityNewCall Center Agent Beacon MobilityCall Center AgentChicago, ILThe Customer Service Representative will provide excellent customer service to inquiring parties, and direct inquires to the appropriate internal resources as they are received. Ensure that all call center requirements outlined in the PACE contract are met or exceeded, i.e. 95+ Percent of Calls Answered within 2 minutes and talk-time of 90 seconds or less.
Sterling Engineering, Inc.Customer Service Manager Sterling Engineering, Inc.Customer Service ManagerSchaumburg, IL$85,000–$90,000 / yearDue to an internal promotion, they are seeking a Manager of Customer Experience to step into a critical leadership role overseeing call center operations, order entry, and customer-facing support functions. This role is ideal for a strong people leader who thrives in a fast-paced manufacturing environment and enjoys driving operational excellence that directly impacts customer satisfaction and sales performance.
City Colleges of ChicagoNewCall Center Rep (Remote) City Colleges of ChicagoCall Center Rep (Remote)Chicago, ILRemote$47,573.54–$49,952.22 / yearReporting to the Call Center Manager, the Call Center Representative provides excellent customer service through the City Colleges of Chicago Call Center and delivers quality information and support to students and the general public who inquire about City Colleges of Chicago's academic/degree and non-degree programs and other enrollment, registration and retention services. Coaches students on educational planning by supporting them on curriculum choices and campus offerings, student policies, transferability of credits and financial assistance processes.
NTT DATANewCall Center Senior Representative _ On-Site _ (bi-lingual Spanish) NTT DATACall Center Senior Representative _ On-Site _ (bi-lingual Spanish)Chicago, IL$30,990–$52,750 / yearWe are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. This role involves assisting customers via phone, email, and in-person interactions related to tax, licensing, debt, and administrative hearing matters.
Versiti, Inc.Call Center Team Lead - Hybrid - Monday-Tuesday 11:30am-8:00pm, Wednesday-Thursday 8:00am-5:30pm, Rotating Friday 8:00am-4:30pm and Saturday 8:00am-1:00pm Versiti, Inc.Call Center Team Lead - Hybrid - Monday-Tuesday 11:30am-8:00pm, Wednesday-Thursday 8:00am-5:30pm, Rotating Friday 8:00am-4:30pm and Saturday 8:00am-1:00pmAurora, IllinoisRemoteThis combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise.
Interpark Holdings LLCNewCall Center Foreman - CHC PT Interpark Holdings LLCCall Center Foreman - CHC PTChicago, ILOur ownership perspective and operating expertise result in a superior parking experience for our customers at both our InterPark and PreFlight brands The utilization of garage access, payment andsecurity technology, coupled with leading edge point-of-sale support systems, put InterPark and PreFlight at the forefront in operating complex, high volume parking properties. Role Summary: Call Center Foreman position answers calls from a centralized remote monitoring location for several parking markets and provides a high level of service to all customers, managers and peers by answering questions and ensuring that remote locations are kept up to date on issues as they occur.
The Nippon Telegraph and Telephone Corporation (NTT)NewCall Center Senior Representative _ On-Site _ (bi-lingual Spanish) The Nippon Telegraph and Telephone Corporation (NTT)Call Center Senior Representative _ On-Site _ (bi-lingual Spanish)Chicago, IL$30,990–$52,750 / yearNTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.
Goldbelt, Inc.Customer Service Team Lead Goldbelt, Inc.Customer Service Team LeadChicago, Illinois$110,000–$130,000 / yearThe General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.
Versiti, Inc.Call Center Agent - IL - Part-Time - Monday-Thursday 3:00 pm-8:00 pm Friday 11:30 am-4:30 pm rotating Saturday 9:00 am-1:00 pm Versiti, Inc.Call Center Agent - IL - Part-Time - Monday-Thursday 3:00 pm-8:00 pm Friday 11:30 am-4:30 pm rotating Saturday 9:00 am-1:00 pmAurora, IllinoisRemoteThis combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. Ensures donor requests are carried out (opt out of calling list, don’t contact for a period of time, prefers to only receive text messages, etc.) by making the appropriate request and following up to ensure completion.
Versiti, Inc.Call Center Agent - IL - Full-Time - Monday, Tuesday, Thursday, 11:30 am-8:00 pm. Friday 9:00 am-4:30 pm, rotating Saturday 9:00 am-1:00 pm Versiti, Inc.Call Center Agent - IL - Full-Time - Monday, Tuesday, Thursday, 11:30 am-8:00 pm. Friday 9:00 am-4:30 pm, rotating Saturday 9:00 am-1:00 pmAurora, IllinoisRemoteThis combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. Ensures donor requests are carried out (opt out of calling list, don’t contact for a period of time, prefers to only receive text messages, etc.) by making the appropriate request and following up to ensure completion.
Versiti, Inc.Call Center Agent - IL - Full-Time - Monday-Thursday 11:30 am-8:00 pm Rotating Friday 9:00 am-4:30 pm and Saturday 9:00 am-1:00 pm Versiti, Inc.Call Center Agent - IL - Full-Time - Monday-Thursday 11:30 am-8:00 pm Rotating Friday 9:00 am-4:30 pm and Saturday 9:00 am-1:00 pmAurora, IllinoisRemoteThis combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. Ensures donor requests are carried out (opt out of calling list, don’t contact for a period of time, prefers to only receive text messages, etc.) by making the appropriate request and following up to ensure completion.
Medcor IncNewCall Center Triage RN-Remote Medcor IncCall Center Triage RN-RemoteMcHenryRemoteTo preserve our pioneering, entrepreneurial spirit, we impart our values through the ongoing Better@Medcor campaign: encouraging our advocates to make a conscious choice to practice our values, to celebrate and recognize each other via our peer recognition program, and to support one another during tough times. By joining our nursing team, you will be helping thousands of employers better manage their workplace injuries and improve the quality of healthcare for their employees.
Taku Health Services, LLCNewCustomer Service Representative III Taku Health Services, LLCCustomer Service Representative IIIChicago, IL$21.64–$30.29 / hourThe General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.
RTR HR and Staffing Services, LLCNewCall Center Representative Bilingual RTR HR and Staffing Services, LLCCall Center Representative BilingualChicago, ILRTR has extensive experience placing temporary and permanent employees for the past 15 years, and helping our employees achieve their career objectives. The call center representative must possess excellent verbal communication skills and the ability to accurately document customer interactions.
The Nippon Telegraph and Telephone Corporation (NTT)NewCall Center Senior Representative The Nippon Telegraph and Telephone Corporation (NTT)Call Center Senior RepresentativeChicago, IL$31,900–$42,546 / yearMust remain fully engaged in the role by staying current on all project and team communications, regularly reviewing email and internal updates, and communicating clearly and effectively with all project stakeholders. Remote employees may be required to report onsite at any time for business needs, including but not limited to equipment replacement, equipment repair, retraining, performance remediation, compliance review, or operational requirements.
Goldbelt, Inc.Customer Service Representative II Goldbelt, Inc.Customer Service Representative IIChicago, Illinois$19.23–$28.85 / hourThe General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.
Midwest Eye CenterBi-Lingual Call Center Representative Midwest Eye CenterBi-Lingual Call Center RepresentativeCalumet City, IL$18–$20 / hourOur staff consists of ophthalmologists, optometrists, opticians and skilled medical professionals offering services ranging from basic eye exams to the most sophisticated testing and complicated surgical treatment of eye diseases. Obtain and enter accurate demographic and all relevant appointment information into our Practice Management System (date of birth, email address, name, telephone number, name of insurance, name of referring doctor, reason for visit, etc.).
Ursus, Inc.Clinician Support Agent Ursus, Inc.Clinician Support AgentDeerfield, IL$24.44–$24.44 / hourWe are looking for candidates who possess the following qualifications and characteristics: An associate degree and a minimum of 1 year of related customer service call center OR a high school diploma and a minimum of 2 years of customer service call center, preferably in the medical industry. As the Clinician Support Liaison for our accounts, your role will involve the following responsibilities: Act as the primary communicator via Phone, Outlook, and Salesforce between our Cardiac Technicians and external cardiac accounts, including hospitals and clinicians.
GoldbeltNewCustomer Service Representative III GoldbeltCustomer Service Representative IIIChicago, IL$21.64–$30.29 / hourThe General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.
Advantage Chevrolet of BridgeviewNewService Dealership - Call Center Representative Advantage Chevrolet of BridgeviewService Dealership - Call Center RepresentativeNaperville, ILThis role plays a key part in delivering a top-tier customer experience by assisting service customers with appointment scheduling, providing updates, and supporting customer retention efforts. Complete outbound call activities, including: no-show follow-ups, appointment confirmations, service reminders, lead follow-ups, task list completion .
NTT DATANewCustomer Care Associate NTT DATACustomer Care AssociateChicago, ILRemoteResponsibilities: Previous life insurance industry experience that required knowledge of life insurance and annuity policies where you handled calls from policy holders inquiring about payments, policy information, or claims to support callers with various questions on different life insurance products. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses.
GoldbeltNewCustomer Service Representative I GoldbeltCustomer Service Representative IChicago, IL$17.79–$25.97 / hourThe General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.
First Chicago Insurance Company (FCIC)NewEntry Level Claims Call Center Specialist First Chicago Insurance Company (FCIC)Entry Level Claims Call Center SpecialistBedford Park, IL$16–$18 / hourVerify coverage, recognize potential coverage issues, refer insured's/claimants for estimates and route calls to the appropriate claim's units based on the loss information reported. Assist in handling of various, on-going responsibilities of the unit inclusive of unmatched mail, process tow bills, ordering police reports, mailing claim checks, etc., as needed.
First Chicago Insurance Company (FCIC)NewEntry Level Part-time Claims Call Center Specialist First Chicago Insurance Company (FCIC)Entry Level Part-time Claims Call Center SpecialistBedford Park, IL$16–$18 / hourVerify coverage, recognize potential coverage issues, refer insured's/claimants for estimates and route calls to the appropriate claim's units based on the loss information reported. Assist in handling of various, on-going responsibilities of the unit inclusive of unmatched mail, process tow bills, ordering police reports, mailing claim checks, etc., as needed.
A ANDI MEDICAL TRANSPORTATION INC.Call Center Representative A ANDI MEDICAL TRANSPORTATION INC.Call Center Representativepalos hills, ILIn this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.
Advantage Auto GroupNewService Dealership - Call Center Representative Advantage Auto GroupService Dealership - Call Center RepresentativeNaperville, ILThis role plays a key part in delivering a top-tier customer experience by assisting service customers with appointment scheduling, providing updates, and supporting customer retention efforts. Located in Naperville, IL, we are committed to delivering exceptional customer experiences while offering meaningful career opportunities to our team.
NTT AmericaNewCall Center Senior Representative _ On-Site _ (bi-lingual Spanish) NTT AmericaCall Center Senior Representative _ On-Site _ (bi-lingual Spanish)Chicago, IL$30,990–$52,750 / yearNTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.
Trivest Portfolio PartnersDirector of Customer Experience (Home Services) Trivest Portfolio PartnersDirector of Customer Experience (Home Services)Chicago, ILThe Director of Customer Experience ensures service excellence, operational efficiency, and accountability while building a customer-centric culture aligned with the organization's core principles of quality, service, and integrity. · Experience leading customer service teams at scale, preferably within home services, construction, specialty trades, or other operationally complex service industries.
Electric Work ForceCustomer Service Representative and Dispatcher Electric Work ForceCustomer Service Representative and DispatcherBerkeley, IL$17–$18 / hourThis role is important because the Customer Service Representative and Dispatcher help customers feel heard, help technicians stay organized, and keep the day moving smoothly. We are hiring a U.S.-based Customer Service Representative and Dispatcher to support daily office operations, customer calls, scheduling, and technician dispatching.
Sierra Systems, an NTT DATA CompanyNewCall Center Senior Representative Sierra Systems, an NTT DATA CompanyCall Center Senior RepresentativeChicago, IL$31,900–$42,546 / yearMust remain fully engaged in the role by staying current on all project and team communications, regularly reviewing email and internal updates, and communicating clearly and effectively with all project stakeholders. Minimum Requirements: Minimum of 3 + years of experience in a contact center and/or customer service environment, including demonstrated familiarity with performance metrics related to Availability, Call Handling, and Quality Assurance.
NuMark Credit UnionCall Center Representative NuMark Credit UnionCall Center RepresentativeLemont, IL$22.50–$23.50 / hourTake a look at our core values that dictate how we treat members and each other: Passionate - We are dedicated to exceeding expectations and are passionate, open-minded, and committed to serving members and their families on their lifelong financial journeys. You will not only provide excellent solutions for members, but you will also represent the heart of NuMark Credit Union by offering products and services that meet our members' financial needs.
Cellular Sales Verizon Authorized RetailerCall Center Representative Cellular Sales Verizon Authorized RetailerCall Center RepresentativeRoscoe, Illinois4. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences.
Heartland Women's HealthClinical Call Center Representative Heartland Women's HealthClinical Call Center RepresentativeShiloh, IL$17–$23Screen calls for urgent/emergency needs (911) and accurate triage/route calls to nursing staff, providers, or relevant departments. Please note:Heartland Women's Healthcare of Advantia Health is dedicated to providing unparalleled healthcare to our customers by employing the most highly-qualified individuals.
HealthCare Associates Credit UnionContact Center Representative - Call Center - Customer Service HealthCare Associates Credit UnionContact Center Representative - Call Center - Customer ServiceLisle, IL$23.21–$27.85 / hourAt HealthCare Associates Credit Union, we're not just another financial institution-we're a mission-driven team dedicated to helping our members "Bank Healthy" by providing exceptional service and personalized financial solutions. As a Contact Center Representative, you'll play a vital role in helping our members navigate life's financial journeys with confidence and care.
ALL FLEET INC2nd Shift Dispatcher / Customer Service Representative ALL FLEET INC2nd Shift Dispatcher / Customer Service RepresentativeZion, ILCommunicate with drivers and mechanics on repairs and service needs of trucks and trailers. We are looking for a dynamic individual to be a full-time 2nd shift dispatcher for a fleet of 100+ technicians for over the road repair.
ALL FLEET INC1st Shift Dispatcher / Customer Service Representative ALL FLEET INC1st Shift Dispatcher / Customer Service RepresentativeZion, ILCommunicate with drivers and mechanics on repairs and service needs of trucks and trailers. We are looking for a dynamic individual to be a full-time 1st shift dispatcher for a fleet of 100+ technicians for over the road repair.
ALL FLEET INC1st / 2nd / 3rd shift Dispatcher / Customer Service Representative ALL FLEET INC1st / 2nd / 3rd shift Dispatcher / Customer Service RepresentativeZion, ILCommunicate with drivers and mechanics on repairs and service needs of trucks and trailers. You will often serve as the lifeline at the end of the phone who will get them the help, they need to get back on the road quickly and meet their obligations.
ALL FLEET INC3rd Shift Dispatcher / Customer Service Representative ALL FLEET INC3rd Shift Dispatcher / Customer Service RepresentativeZion, ILCommunicate with drivers and mechanics on repairs and service needs of trucks and trailers. We are looking for a dynamic individual to be a full-time 3rd shift dispatcher for a fleet of 100+ technicians for over the road repair.
Blitt and Gaines, P.C.Call Center - base pay plus commission! Blitt and Gaines, P.C.Call Center - base pay plus commission!Vernon Hills, ILThis position requires a substantial knowledge of the collections industry, rules and regulations, litigation process and transacts the general business of the Collections Department subject to general supervision. This role will assess customer's needs and reconcile issues according to company, client, federal, state and local requirements and policies.
NTT DATA AmericasNewCall Center Senior Representative _ On-Site _ (bi-lingual Spanish) NTT DATA AmericasCall Center Senior Representative _ On-Site _ (bi-lingual Spanish)Chicago, IL$30,990–$52,750 / yearNTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.