NewAssistant Call Center Manager – Telephone Survey and Support Operations (TSSO) - Onsite Chicago Loop NORC at the University of ChicagoAssistant Call Center Manager – Telephone Survey and Support Operations (TSSO) - Onsite Chicago LoopChicago, IllinoisTSSO is primarily responsible for screening and interviewing respondents over the telephone, but the department also prompts respondents by telephone, locates respondents, codes, and enters data from survey responses, manages hard copy documents, mails survey materials and performs receipt control operations. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we’re known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale.
Join the NORC TSSO Talent Community NORC at the University of ChicagoJoin the NORC TSSO Talent CommunityChicago, IllinoisPart timeWe're seeking dedicated individuals for upcoming Customer Service positions, internally known as Telephone Interviewers. Explore future Customer Service opportunities with NORC's TSSO team – join the TSSO Talent Community!
Entry Level Customer Service Genesis Marketing Inc.Entry Level Customer ServiceBolingbrook, IL$36,400–$50,000 / yearQualifications for an Entry Level Customer Service Representatives: Ability to build rapport with clients easily. The primary responsibilities for an Entry Level Customer Service Representative are: Maintain records on customer interactions.
Entry Level Customer Service Representative Genesis Marketing Inc.Entry Level Customer Service RepresentativeChicago, IL$39,920–$50,000 / yearQualifications for an Entry Level Customer Service Representatives: Ability to build rapport with clients easily. The primary responsibilities for an Entry Level Customer Service Representative are: Maintain records on customer interactions.
Call Center Agent | CSR MMC GroupCall Center Agent | CSRCarol Stream, ILThroughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. In this role, you'll serve as the first point of contact for customers, answering questions, resolving concerns, and delivering exceptional service in a fast-paced call center environment.
Customer Service/Call Center Agents ManpowerCustomer Service/Call Center AgentsItasca, ILManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
Overnight Call Center Customer Service Representative Roto-Rooter Services CompanyOvernight Call Center Customer Service RepresentativeLombard, Illinois$17–$19 / hourRoto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company, and we will solve their plumbing problems.
NewCall Center IT Technician Dr. Mylissa's Medical BoutiqueCall Center IT TechnicianSpringfield, IL$16.50–$17.50 / hourThe ideal candidate will be resourceful, initiative-taking, and dedicated to ensuring the smooth operation of the call center's IT infrastructure, contributing to the overall efficiency and effectiveness of the customer service operations. Maintain Call Center thin client equipment and configurations and set up imports and export of calling tables for outbound calling campaigns as needed.
Call Center Sales Manager S and J PlumbingCall Center Sales ManagerArlington Heights, ILFull timeWe’re looking for a high-performing Call Center & Sales Manager who can lead, coach, and develop a team that consistently converts opportunities into booked appointments, delivers exceptional customer experiences, and drives company growth. As our Call Center & Sales Manager, you’ll lead the customer service, dispatch, and AI-powered communication systems that help turn every customer call into an opportunity to earn trust, book appointments, and grow the business.
Overnight Call Center Customer Service Representative Roto-Rooter Group IncOvernight Call Center Customer Service RepresentativeLombard, IL$17–$19 / hourRoto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company, and we will solve their plumbing problems.
Restaurant Call Center Supervisor Paisans PizzeriaRestaurant Call Center SupervisorBerwyn, IllinoisIf you are a self-starter with a passion for customer service and experience managing a call center team, we encourage you to apply for this exciting opportunity. We are seeking a highly motivated and experienced Restaurant Call Center Supervisor to join our team.
Call Center / Customer Service Specialist 5 Info Way Solutions LLCCall Center / Customer Service Specialist 5Illinois, IL$25–$26 / hourSUMMARY of ROLE: Worker will be provided list of urgent recalls, need to contact Walgreens stores that have this item, speak to manager, and ensure items are taken off of the shelves and disposed of properly. PLEASE NOTE: Occasionally, there are urgent after-hours recalls that must be addressed ASAP, worker must be flexible and have access to laptop and work phone in these cases, as well as willing to assist with after-hours emergent issues.
Call Center Remote Customer Service Representative Vimo, Inc.Call Center Remote Customer Service RepresentativeILRemoteVimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
IL Call Center Remote Customer Service Representative Vimo, Inc.IL Call Center Remote Customer Service RepresentativeBourbonnais, ILRemoteVimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
Call Center Supervisor AdventHealthCall Center SupervisorHinsdale, IL$48,495.33–$90,192.84 / yearDemonstrated interpersonal, customer relations, and communication skills with the ability to use discretion when discussing confidential personnel or consumer-related issues. Ensures appropriate interactions with team members and other key partners are appropriately documented, addressed, and communicated.
Claims Call Center Specialist Warrior Insurance NetworkClaims Call Center SpecialistBedford Park, IL$16–$22 / hourFull timeWhether you bring prior insurance experience or a strong customer service background, Warrior Insurance Network (WIN) offers the training, development, and career growth opportunities needed to build a successful future in claims and insurance operations. Support departmental operations by processing tow bills, ordering police reports, mailing claim payments, handling unmatched mail, and completing other administrative tasks.
Claims Call Center Specialist First Chicago Insurance Company (FCIC)Claims Call Center SpecialistBedford Park, IL$16–$22 / hourFull timeWhether you bring prior insurance experience or a strong customer service background, Warrior Insurance Network (WIN) offers the training, development, and career growth opportunities needed to build a successful future in claims and insurance operations. Support departmental operations by processing tow bills, ordering police reports, mailing claim payments, handling unmatched mail, and completing other administrative tasks.
NewBi-Lingual Call Center Agent Beacon MobilityBi-Lingual Call Center AgentChicago, ILThe Customer Service Representative will provide excellent customer service to inquiring parties, and direct inquires to the appropriate internal resources as they are received. • Ensure that all call center requirements outlined in the PACE contract are met or exceeded, i.e. • 95+ Percent of Calls Answered within 2 minutes and talk-time of 90 seconds or less.
Customer Service Manager QC Industries, LLCCustomer Service ManagerWood Dale, ILThis role is responsible for overseeing day-to-day operations of a mid-sized call center environment, developing and coaching a high-performing team, and driving exceptional customer experiences in a complex, engineered-to-order (ETO) manufacturing environment. nVenia is a packaging machinery manufacturing and service organization widely known to have the widest selection of packaging technology under one roof and is dedicated to providing our distributors and end-users the highest quality product and support.
Call Center Remote RN - F/T PMs Medcor IncCall Center Remote RN - F/T PMsMcHenryRemoteTo preserve our pioneering, entrepreneurial spirit, we impart our values through the ongoing Better@Medcor campaign: encouraging our advocates to make a conscious choice to practice our values, to celebrate and recognize each other via our peer recognition program, and to support one another during tough times. By joining our nursing team, you will be helping thousands of employers better manage their workplace injuries and improve the quality of healthcare for their employees.
Call Center Agent Beacon MobilityCall Center AgentChicago, IllinoisThe Customer Service Representative will provide excellent customer service to inquiring parties, and direct inquires to the appropriate internal resources as they are received. • Ensure that all call center requirements outlined in the PACE contract are met or exceeded, i.e. 95+ Percent of Calls Answered within 2 minutes and talk-time of 90 seconds or less.
Call Center/Patient Service Representative TCA Health IncCall Center/Patient Service RepresentativeChicago, IL$17–$20 / hourTCA Health, a Federally Qualified Health Center located on Chicago''s far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health services and more to Chicagoland''s underserved communities for over 50 years! You'll be the first point of contact for patients, answering calls, scheduling appointments, verifying insurance, and supporting access to care with empathy and efficiency.
Small Business Connect Specialist (Call Center Business Banker) Naperville IL U.S. BancorpSmall Business Connect Specialist (Call Center Business Banker) Naperville ILNaperville, IL$29.23–$38.94 / hourThe Specialist actively collaborates with branch partners, and internal business lines to generate referral opportunities and refers clients to Business Banking or other U.S. Bancorp partners as additional needs are identified. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Customer Service Representative - Food Services Call Center, Part-time, Rotating Northwestern Memorial HealthCareCustomer Service Representative - Food Services Call Center, Part-time, RotatingWoodstock, ILSign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers.
Call Center Customer Service Representative Qureos IncCall Center Customer Service RepresentativeChicago, Illinois$32–$35 / hourThe ideal candidate will be a passionate advocate for our brand, committed to delivering an exceptional service experience and resolving customer enquiries with efficiency and empathy. The ideal candidate should possess the following qualifications and skills: * Proven experience in a customer support or client service role, preferably within a call centre environment.
Customer Service Rep Call Center Client Support Automatic Data Processing IncCustomer Service Rep Call Center Client SupportSchaumburg, ILIn this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?.
Call Center/Patient Service Representative TCA HealthCall Center/Patient Service RepresentativeChicago, IllinoisTCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health services and more to Chicagoland's underserved communities for over 50 years! You’ll be the first point of contact for patients, answering calls, scheduling appointments, verifying insurance, and supporting access to care with empathy and efficiency.
Call Center Customer Service Representative University of Wisconsin Hospitals and Clinics AuthorityCall Center Customer Service RepresentativeRockford, ILOur respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. At UW Health in northern Illinois, you will have: Competitive pay and comprehensive benefits package including: PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance.
Patient Service Representative - Call Center CHICAGO FAMILY HEALTH CENTER, INC.Patient Service Representative - Call CenterChicago, ILChicago Family Health Centers offers benefits to all its full-time employees: BCBS Medical PPO/HMO Plans| BCBS Dental |VSP Vision| Tuition Reimbursement up to $1,500 per year|12 Paid Holidays and 10 Days of Paid Time Off | 2 Personal Days | 8 sick days |. The successful candidate will be responsible for performing various patient registration, scheduling, front desk, and customer service functions.
Small Business Connect Specialist (Call Center Business Banker) Naperville IL U.S. BankSmall Business Connect Specialist (Call Center Business Banker) Naperville ILNaperville, IllinoisThe Specialist actively collaborates with branch partners, and internal business lines to generate referral opportunities and refers clients to Business Banking or other U.S. Bancorp partners as additional needs are identified. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHAIL$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Call Center Sales & Appointment Specialist Advantage Auto GroupCall Center Sales & Appointment SpecialistNaperville, IllinoisYour primary focus will be engaging customers, overcoming objections, setting qualified appointments, and helping drive vehicle sales through consistent follow-up and relationship building. As a Sales Business Development Representative , you will serve as the first point of contact for customers responding to inquiries, internet leads, marketing campaigns, and service-to-sales opportunities.
NewCall Center Senior Representative _ On-Site _ (bi-lingual Spanish) NTT DATACall Center Senior Representative _ On-Site _ (bi-lingual Spanish)Chicago, IL$30,990–$52,750 / yearWe are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. This role involves assisting customers via phone, email, and in-person interactions related to tax, licensing, debt, and administrative hearing matters.
Call Center Team Lead - Hybrid - Monday-Tuesday 11:30am-8:00pm, Wednesday-Thursday 8:00am-5:30pm, Rotating Friday 8:00am-4:30pm and Saturday 8:00am-1:00pm Versiti, Inc.Call Center Team Lead - Hybrid - Monday-Tuesday 11:30am-8:00pm, Wednesday-Thursday 8:00am-5:30pm, Rotating Friday 8:00am-4:30pm and Saturday 8:00am-1:00pmAurora, IllinoisRemoteFull timeThis combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise.
Licensed Customer Service Representative GallagherLicensed Customer Service RepresentativeRolling Meadows, IllinoisRemoteFull timeThe actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. They will possess at least one or more of the following skills: telephone customer service/retention/sales/inbound call center experience/Life and health Insurance License.
Customer Service Manager nVeniaCustomer Service ManagerWood Dale, ILThis job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13538151 **nVenia** **POSITION DESCRIPTION** **POSITION TITLE:** Customer Service Manager **REPORTS TO:** Vice President of Lifecycle Services **LOCATION:** Wood Dale, IL **DEPARTMENT:** Lifecycle Services **POSITION TYPE:** Regular Full-time **DATE:** June 2026 **FLSA STATUS:** ? This role is responsible for overseeing day-to-day operations of a mid-sized call center environment, developing and coaching a high-performing team, and driving exceptional customer experiences in a complex, engineered-to-order (ETO) manufacturing environment.
Health & Benefits - Call Center Agent Customer Service Representative Support Specialist Remote General Consideration Millennium Trust Company, LLCHealth & Benefits - Call Center Agent Customer Service Representative Support Specialist Remote General ConsiderationOak Brook, ILRemoteThis position is responsible for partnering closely with accountholders calling our contact center to provide valuable support, education, and direction on products like Flexible Spending Accounts (FSA), Healthcare Savings Accounts (HSA), COBRA, and others. The equipment that will be provided are: • Docking station • Headset • Keyboard • Laptop • Monitor • Mouse • Internet speed requirements: • Upload Speed > 20 Mbps • Download Speed > 100 Mbps • Must be able to hardwire an Ethernet cable to the internet modem/router.
NewCall Center Senior Representative _ On-Site _ (bi-lingual Spanish) The Nippon Telegraph and Telephone Corporation (NTT)Call Center Senior Representative _ On-Site _ (bi-lingual Spanish)Chicago, IL$30,990–$52,750 / yearNTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.
National Contact Center Manager Pet ButlerNational Contact Center ManagerPlainfield, ILFull timeFocus on annual roadmap, staffing, training, procedures, customer service excellence, attention to calls, emails, leads, all Contact Center activities in ARF, quality assurance, performance metrics, as well as other daily activities. Education and/or Experience High school diploma or general education degree (GED) required; some college course work in Business, Sales, Marketing, Communications or related subject matter preferred.
NewCall Center Senior Representative _ On-Site _ (bi-lingual Spanish) NTT AmericaCall Center Senior Representative _ On-Site _ (bi-lingual Spanish)Chicago, IL$30,990–$52,750 / yearNTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.
NewHybrid Call Center IT Technician Systems & Support Dr. Mylissa's Medical BoutiqueHybrid Call Center IT Technician Systems & SupportSpringfield, ILDr. Mylissa's Medical Boutique is looking for a Call Center IT Technician to troubleshoot and maintain technical systems for optimal customer service operations. The role involves supporting call center staff, managing IT infrastructure, and coordinating with team members for upgrades.
Call Center Senior Representative _ On-Site _ (bi-lingual Spanish) NTT DATA Group CorpCall Center Senior Representative _ On-Site _ (bi-lingual Spanish)Chicago, IL$30,990–$52,750 / yearNTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. We are one of the world''s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.
NewCustomer Service Team Lead Goldbelt Taku Health ServicesCustomer Service Team LeadChicago, IL$110,000–$130,000 / yearThe General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.
Call Center Representative Cellular SalesCall Center RepresentativeILWritten Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences.
NewClaims Customer Service Representative II (Remote) American Medical AssociationClaims Customer Service Representative II (Remote)Chicago, ILRemote$23.63–$30.83 / hourAn employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration, geographical location, as well as candidate qualifications, such as skills, education, and experience. AMA Insurance (AMAI) offers life, health and disability insurance at affordable and exclusive rates to help doctors achieve a healthy and secure financial future.
NewCust Service Rep - Temporary Exelon CorpCust Service Rep - TemporaryOakbrook Terrace, ILWe are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). Receiving and answering customer telephone inquiries, processing computer orders regarding customer service requests, credit and collection activities, deferred payment arrangements, and new business service inquiries.
Claims Call Center Specialist First Chicago Insurance CompanyClaims Call Center SpecialistIL$16–$22 / hourWhether you bring prior insurance experience or a strong customer service background, Warrior Insurance Network (WIN) offers the training, development, and career growth opportunities needed to build a successful future in claims and insurance operations. Support departmental operations by processing tow bills, ordering police reports, mailing claim payments, handling unmatched mail, and completing other administrative tasks.
Bilingual Customer Service Representative (Spanish/English) – Streator, IL AllianceOneBilingual Customer Service Representative (Spanish/English) – Streator, ILStreator, IllinoisAs a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Actualmente estamos contratando profesionales de call center/cobranza para comunicarse con clientes y ayudar a resolver cuentas vencidas.
Call Center Representative Cellular Sales Verizon Authorized RetailerCall Center RepresentativeRoscoe, Illinois4. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences.
Customer Service Team Lead Goldbelt, Inc.Customer Service Team LeadChicago, Illinois$110,000–$130,000 / yearFull timeThe General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.