Highland Park, Michigan27 days ago
p style="margin: 0px;" data-start="918" data-end="1391">• Answer inbound calls related to consumer loans and banking accounts
• Assist with checking, savings, CDs, and credit card inquiries
• Help customers recover online banking credentials
• Process account updates, balance transfers, and authorized user requests
• Handle fraud-related and payment authorization questions
• Document interactions accurately and follow banking regulations
• Deliver professional, empathetic customer service on every call. At Qualfon, you’ll find more than just a job, you’ll find a place to grow, develop your career, and be part of a supportive, purpose-driven team. .