WestatPATH 3.0 – Screening Field Interviewer WestatPATH 3.0 – Screening Field InterviewerCincinnati, OH$17.75–$21.13 / hourThe PATH study collects information on tobacco and nicotine use, and examines the short- and long-term health effects of such use on people in the U.S. The PATH Study employs a multi-mode approach to data collection that includes web and in-person data collection. Any offer of employment may be contingent upon receipt of acceptable results from a post-offer background screening, if required for the specific position, which may include, for example, identity verification, employment history, motor vehicle driving record history, and criminal or sexual offender records history.
NorthKey Community CareCall Center Customer Support Representative NorthKey Community CareCall Center Customer Support RepresentativeCovingtonFull timeThis position is responsible for a variety of duties, including answering phone calls within a centralized call center, providing excellent customer service, scheduling client appointments, and serving as an informational resource to callers about NorthKey Community Care's services and programs. With multiple convenient locations throughout the Northern Kentucky region (Kenton, Boone, Campbell, Grant, Carroll, Gallatin, Pendleton, and Owen counties), NorthKey offers a wide array of mental health, substance use, and developmental disabilities services unparalleled in the region.
Green Dot CorporationCustomer Service Representative, Call Center - Blue Ash, OH Green Dot CorporationCustomer Service Representative, Call Center - Blue Ash, OHCincinnati, OH$33,000–$49,500 / yearIn Green Dot Customer Support, we continually seek individuals with a keen passion for delivering exceptional customer experiences, a desire to make a positive impact, a commitment to their work, the ability to elevate the performance of their team members and display enjoyment for solving complex customer issues. Demonstrating sound negotiation, problem-solving and conflict resolution skills by working to resolve issues within your own authority and parameters whenever possible, while utilizing sound judgment to understand when it will be both effective and necessary to escalate to a higher authority.
Savard GroupCall Center Representative Savard GroupCall Center RepresentativeCincinnati, OHKey Requirements:Handling inbound and/or outbound calls, assisting customers with inquiries, resolving issues, and providing an overall positive experience. The ideal candidate is a strong communicator who can multitask, stay organized, and remain professional in a fast-paced environment.
Sparkbit 360Call Center Representative Sparkbit 360Call Center RepresentativeCincinnati, OhioAs a Call Center Representative, you will handle inbound and outbound calls, address customer inquiries, resolve issues, and ensure an outstanding customer experience. As a full-service marketing and public relations agency, were dedicated to helping businesses like yours thrive in an ever-evolving world.
UC Health, LLCAmbulatory Access Center Manager UC Health, LLCAmbulatory Access Center ManagerCincinnati, OHFull timeMonitors calls to ensure exceptional customer service provided, manages staff schedules to ensure staffing levels support call volume, and identifies training opportunities for staff. Assists the Service Center Supervisor with the day-to-day activities relating to process problems/changes, inter-department communication receiving of feedback, and adjusting workflow.
PetWowVeterinary Call Center Representative PetWowVeterinary Call Center RepresentativeLakeside Park, KY$33,280–$35,360This includes building and maintaining strong client relationships, helping pet parents understand the value of our services, and encouraging them to take advantage of the comprehensive care that PetWow provides. PetWOW is a family-owned company started in 1971: we have two locations in Northern Kentucky and operate a fleet of mobile vehicles that perform house calls in the Greater Cincinnati area.
Kenwood Dealer GroupCall Center / Customer Experience Agent Kenwood Dealer GroupCall Center / Customer Experience AgentMason, OHWith a team of more than 1,000 employees, Kenwood Dealer Group has been consistently recognized on the Deloitte Cincinnati 100 list of the region’s largest privately held companies. Our continued success is driven by a commitment to excellence, innovation, and a strong workplace culture—making Kenwood Dealer Group not only a leader in the automotive industry, but also an exceptional place to build a career.
AMERICAN HEALTH ASSOCIATESNewCall Center Representative AMERICAN HEALTH ASSOCIATESCall Center RepresentativeCincinnati, OHProvide exceptional customer service to nursing home staff, physician office staff, and patients always via phone; • Enter data into a specialized computer system; • Dispatch AHA's Mobile Phlebotomists and Couriers; • Track specimen collection and reporting; • Trouble shoot missing, incomplete, and incorrect orders; • Must have the ability to interact effectively and professionally with clients and coworkers always; • Exceptional Customer Service skills, a must. AHA's Client Services department is open 24/7/365; we look for candidates who are available to work the established schedules and rotating holidays.
SAVARD GROUPNewCall Center Representative SAVARD GROUPCall Center RepresentativeCincinnati, OHKey Requirements: Handling inbound and/or outbound calls, assisting customers with inquiries, resolving issues, and providing an overall positive experience. The ideal candidate is a strong communicator who can multitask, stay organized, and remain professional in a fast-paced environment.
Live Reps Call Center LLCCustomer Service Representative Live Reps Call Center LLCCustomer Service RepresentativeCincinnati, OHPC Requirements: A personal desktop computer or laptop, No MAC or Tablets, that meets the following requirements and is connected to the internet via a cable connected to your DSL or Cable Modem (NO wireless connectivity): Processor: I5 processor or better. Here are some of the advantages of becoming a Live Rep: Responsibilities: Deliver exceptional Customer Service to all clients through inbound and outbound calls.
The Christ HospitalNewCall Center Specialist The Christ HospitalCall Center SpecialistCincinnati, OHExcellent computer skills in order to utilize Electronic Medical Records systems to find and print records and to scan new records into the system and to utilize the Practice Management System to find whether or not a patient has been seen by this practice, to enter registration data, to scan insurance cards or other identification. Answers incoming telephone calls, schedules appointments and directs incoming call questions appropriately through a warm transfer or EPIC electronic medical record (EMR) messaging functionality to the appropriate staff.
SPECTRUMCustomer Service Representative | Billing Support SPECTRUMCustomer Service Representative | Billing SupportBlue Ash, OH$20–$25.25 / hourExperience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach.
Interpool IncCustomer Service Representative Interpool IncCustomer Service Representativeflorence, KYThe Commercial Repair Coordinator will answer incoming calls from customers to capture emergency breakdown service requests, offer solutions and arrange repairs in an expeditious manner. TRAC Intermodal is North America's leading intermodal transportation equipment provider and chassis pool manager serving international shippers.
Great Day Improvements: A Family of BrandsCustomer Service Agent Great Day Improvements: A Family of BrandsCustomer Service AgentCincinnati, Ohio$18–$18.50 / hourThe ideal candidate will have previous experience working in an office or call center environment and will be responsible for ensuring our customers receive a quality phone experience. Champion has immediate openings for experienced Customer Service agents at our Philly office.
RumpkeNewCustomer Service Representative RumpkeCustomer Service RepresentativeCincinnati, OHInquiries may be received via telephone, email, social media, fax or personal contact regarding service level changes, customer inquiries, billing, payments, new customer sign-up, cancellations, etc . This role works with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations.
Rumpke of Ohio, Inc.Customer Service Representative Rumpke of Ohio, Inc.Customer Service RepresentativeCincinnati, OHPart timeInquiries may be received via telephone, email, social media, fax or personal contact regarding service level changes, customer inquiries, billing, payments, new customer sign-up, cancellations, etc. This role works with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations.
Alphabe InsightNewWarehouse Associate Alphabe InsightWarehouse AssociateCincinnati, OHThis entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment. Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.
Medical Solutions, LLCNewHealthcare Sales Recruiter (Cincinnati, OH) Medical Solutions, LLCHealthcare Sales Recruiter (Cincinnati, OH)Cincinnati, OhioOverview: The purpose of the Recruiter role is to develop and build relationships with healthcare professionals, finding employment through temporary and permanent staffing, while providing exceptional customer service. Build relationships with co-workers and supervisors by helping others, offering assistance, supporting what’s best for the team/department, and resolving issues effectively and professionally.
Western & Southern Financial GroupSenior Contact Center Engineer (Architect) Western & Southern Financial GroupSenior Contact Center Engineer (Architect)CINCINNATI, OhioIndividual contributor collaborating with and sometimes leading junior engineers performing rapid agile and/or hybrid contact center software development to advance sales and servicing capabilities for the company including the following; automatic contact distribution (ACD) advancement for multi-channel routing of calls in addition to email, chat and workflow tasks for effective end-end workforce management and staffing across the entire sales and servicing operation; automatic contact distribution (ACD) and predictive dialer advancement for call blending (inbound and outbound distribution); telemarketing predictive dialer advancement for intelligent lead nurturing and insurance case management campaign scripting with real-time scrubbing and loading of lead records from consumer facing systems (i.e. agent sales portal, public website, internal policy servicing systems); integrated voice response (IVR) for speech recognition and introduction of natural language processing (NLP) for intelligent automation; computer telephony integration (CTI) screen-pop for delivering consumer and insurance policy detail to the operator desktop at the time of contact delivery; telecommunications supporting toll and toll free services into and out of the contact center platform. Requires visual acuity to read and interpret a variety of correspondence, procedures, reports and forms via paper and electronic documents, visual inspection involving small defects; small parts, and/or operation of machinery (including inspection); using measurement devices continuously.
LHH Recruitment SolutionsNewCustomer Service Coordinator LHH Recruitment SolutionsCustomer Service CoordinatorCincinnati, OH$19–$20 / hourThis is a fast-paced, customer-facing role ideal for individuals who excel in communication, problem-solving, and delivering a strong customer experience without relying on scripted responses. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
MaximusSpanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeCincinnati, OHFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
CenterBankBranch Manager - Cincinnati CenterBankBranch Manager - CincinnatiCincinnati, OHFull timeYou will personally drive small business sales through consistent and on-going business development activities focused on expanding existing customer relationships and engaging new prospects to win both their personal and business related banking relationships. 3. Excellent communications skills, passionate about helping others, motivated to learn, solutions-based sales skills, professionalism, resourcefulness, exceptional relationship-building skills, ability to excel in a complex and dynamic environment.
The Christ Hospital Health NetworkNewCall Center Specialist - MSK Navigation Center - JSC - Full Time - Days The Christ Hospital Health NetworkCall Center Specialist - MSK Navigation Center - JSC - Full Time - DaysCincinnati, OHExcellent computer skills in order to utilize Electronic Medical Records systems to find and print records and to scan new records into the system and to utilize the Practice Management System to find whether or not a patient has been seen by this practice, to enter registration data, to scan insurance cards or other identification. Answers incoming telephone calls, schedules appointments and directs incoming call questions appropriately through a warm transfer or EPIC electronic medical record (EMR) messaging functionality to the appropriate staff.
UC HealthCall Center Representative, Public Safety Dispatch Center, Fulltime, First Shift UC HealthCall Center Representative, Public Safety Dispatch Center, Fulltime, First ShiftCincinnati, OHExercise sound judgment under stressful circumstances; communicate effectively, concisely and articulately in oral form; develop and maintain effective working relationships with supervisors, associates, other agency representatives and general public; handle sensitive inquiries and contacts with officials and general public; demonstrate excellent hearing and diction; analyze situations, establish facts and formulate viable conclusions; document all activities performed. Call Center Representatives must exercise reasonable independent judgment to determine priorities for service response in accordance with established procedures and protocols; coordinate on site activities of safety forces o ensure efficient and effective support services; and notifies and coordinates response with outside agencies as needed, ex: police and fire units, Disaster Management personnel, hospital management and other first responders.
UC Health, LLCAmbulatory Access Center Representative, Ambulatory Access Scheduling, Fulltime, First Shift UC Health, LLCAmbulatory Access Center Representative, Ambulatory Access Scheduling, Fulltime, First ShiftCincinnati, OHFull timeJoin our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
CprimeNewCustomer Support Specialist CprimeCustomer Support SpecialistCincinnati, OHIn Green Dot Customer Support, we continually seek individuals with a keen passion for delivering exceptional customer experiences, a desire to make a positive impact, a commitment to their work, the ability to elevate the performance of their team members and display enjoyment for solving complex customer issues. Demonstrate sound negotiation, problem-solving and conflict resolution skills by working to resolve issues within your own authority and parameters whenever possible, while utilizing sound judgment to understand when it will be both effective and necessary to escalate to a higher authority.
MasTec Advanced TechnologiesTechnician MasTec Advanced TechnologiesTechnicianCINCINNATI, OhioHere you won’t just provide and install the most advanced home technologies around – everything from satellite dishes to home security and smart home automation – you’ll be the technician customers trust. We provide the planning, staffing, training, resource deployment, inventory management, call center support and analytics required for a comprehensive workforce solution.
FMR LLCCustomer Service Representative- Covington, KY FMR LLCCustomer Service Representative- Covington, KYcovington, KYPlease be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. As a new CRA, you'll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones: Licensing Preparation.