NewConsumer Contact Center Professional I BC ForwardConsumer Contact Center Professional IFarmington Hills, MIContractorThe ideal candidate will have experience in customer service and call center operations and a proven ability to resolve customer inquiries during first contact while educating customers on bank products and self-service channels . With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Assistant Manager - Call Center VenteonAssistant Manager - Call CenterTroy, MI$62,000–$70,000 / yearAssist the Contact Center Manager in leading the department ensuring finance institution members consistently receive an elevated level of service through via video, telephone, chat, text messages, emails, etc. You will assist the Call Center Manager in training, coaching and mentoring call center representatives on superior customer service, support, and inside sales of credit union products.
Call Center Representative Temp University of MichiganCall Center Representative TempAnn Arbor, MIOEM comprises a dedicated team of more than 200 full-time staff members and up to 400 additional student and temporary staff and is structured in five operational units - the Office of Undergraduate Admissions, the Office of Financial Aid, the Office of New Student Programs, the Office of the Registrar, and OEM Administration. The University of Michigan is a premier public research university with more than 53,488 students, including 35,358 undergraduates, and is firmly committed to serving the people of Michigan, and the world, through preeminence in creating, communicating, preserving and applying knowledge, art, and academic value.
Call Center Agent Clementine AnswersCall Center AgentRoseville, MIFull timeUsing excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary.
Call Center Supervisor Gesher Human ServicesCall Center SupervisorDetroit, MIPhysical requirements: While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop, kneel to install computer equipment. The Call Center Supervisor provides day-to-day leadership, coaching, and quality oversight for Call Center Specialists delivering phone-based career services orientation to Detroit residents.
Call Center Banking Specialist- Afternoon QualfonCall Center Banking Specialist- AfternoonHighland Park, MichiganFull timeOur mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients. This role is ideal for candidates with at least 1 year of customer service or call center experience who are ready to grow their skills in banking, credit cards, and fraud support.
NewBilingual Call Center Representative Ascensus, IncBilingual Call Center RepresentativeDetroit, MIRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Bilingual Call Center Representative Ascensus LLCBilingual Call Center RepresentativeDetroit, MIRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Call Center Representative – Physical Therapy Clinic Plymouth Physical Therapy SpecialistsCall Center Representative – Physical Therapy ClinicPlymouth, MIFull timeOur growing physical therapy clinic is looking for a Call Center Representative to be the first point of contact for patients seeking care and support. Our team of licensed therapists and support staff work closely with patients to provide customized treatment plans and exceptional care.
Loan Specialist - Call Center Qualfon, Inc.Loan Specialist - Call CenterDetroit, MIOur mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients. In this role, you'll handle inbound calls, assist with account maintenance, and provide excellent customer service for existing banking members.
Loan Specialist - Call Center QualfonLoan Specialist - Call CenterHighland Park, MichiganFull timeOur mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients. In this role, you’ll handle inbound calls, assist with account maintenance, and provide excellent customer service for existing banking members.
Customer Service Representative Clementine AnswersCustomer Service RepresentativeRoseville, MIPart timeThrough our dedicated Customer Service Representatives at Clementine , we deliver critical services and create exceptional outcomes for our clients and the many people who count on them. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary.
Call Center Rep? Earn Up to $23/hr (Tips) On Camera - No Headset, No Queue - Southfield Evolution ABCall Center Rep? Earn Up to $23/hr (Tips) On Camera - No Headset, No Queue - SouthfieldSouthfield, MI$17–$23 / hourEvolution is a global leader in live online casino entertainment, operating professional studios across North America and around the world. You''ll host live casino games - Blackjack, Roulette, Baccarat while players join online from around the world.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHAMI$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
NewBilingual Patient Service Center Representative Metro Vein CentersBilingual Patient Service Center RepresentativeDetroit, MichiganThis is an excellent opportunity for candidates with experience in healthcare call centers, medical front desk operations, patient access, scheduling, insurance verification, or customer service environments who enjoy helping patients and thrive in a fast-paced, high-volume setting. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs.
Polish-Speaking Call Center Specialist MyCareer+Polish-Speaking Call Center SpecialistSouthfield, MichiganIn this role, you’ll help patients feel heard, supported, and connected to the care they need by providing exceptional service across multiple clinic locations. As the first point of contact for many patients, you’ll play a vital role in creating positive healthcare experiences through clear communication, empathy, and problem-solving.
Call Center Associate- Life Insurance Accenture PlcCall Center Associate- Life InsuranceDetroit, MIUtilizes resources and tools to accurately respond to customer inquiries and follows all documented processes and workflows provided by the client to enhance customer service and reduce customer effort operating efficiency. Handles customer service inquiries via telephone and/or email and performs variety of complex clerical or administrative support functions which require knowledge and understanding of Group Insurance policies for Life Insurance products.
Call Center Assistant (Bilingual Spanish) Honor Community HealthCall Center Assistant (Bilingual Spanish)Pontiac, MIFull timeThey must maintain strong internal and external relationships, act as a liaison for Honor Community Health (HCH) centers and clinical teams and provide language services to non-English speaking patients. Reporting to the Program Manager, the full-time, non-exempt Call Center Assistant I plays a key role in supporting patient care by answering calls, scheduling appointments, addressing patient questions, and routing calls appropriately.
Bilingual Call Center Representative Penske CorporationBilingual Call Center RepresentativeBloomfield Hills, MIThe customer service representative is tasked with creating an exceptional customer service experience handling a high volume of inbound customer service calls and internal transfers. If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization.
Call Center Representative Burgess Information Systems IncCall Center RepresentativeSouthfield, MIPerform related duties as assigned, including but not limited to direct member reimbursements; ID card management and distribution, etc. Assess, prioritize and resolve client issues using good listening and comprehension skills.
Call Center Representative Burgess Information Systems, Inc.Call Center RepresentativeSouthfield, MIPart timePerform related duties as assigned, including but not limited to direct member reimbursements; ID card management and distribution, etc. Assess, prioritize and resolve client issues using good listening and comprehension skills.
Call Center Agent BELFOR Holdings Inc.Call Center AgentBirmingham, MIVerbal and electronic information must be quickly and accurately entered into various software systems and will be transmitted electronically to field offices who will mobilize the appropriate personnel. The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
Call Center Rep Senior University of MichiganCall Center Rep SeniorAnn Arbor, MIMichigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Provides customer service to patients and referring providers, through the facilitation of various call center functions including phone triage, maintenance of clinic schedules and appointments and health record management.
NewGovernment Programs Customer Service Representative Delta Dental Plan of MichiganGovernment Programs Customer Service RepresentativeFarmington Hills, MichiganRemoteSuccessful completion of the customer service simulation assessment with a minimum score of 62 out of a possible 100 (assessment waived if candidate previously passed test while at Delta Dental or if previously held Customer Service Trainee, Customer Service Advisor, or Customer Service Associate position). Promptly and professionally responds to member, client and provider questions through multiple channels, including, but not limited to telephone, email, fax and U.S. mail communication using proper etiquette, grammar, punctuation, etc.
Research Assistant/Associate (Survey Research Operations Manager) Wayne State UniversityResearch Assistant/Associate (Survey Research Operations Manager)Detroit, MICenter for Urban Studies, a research center located within Wayne State University in Detroit, Michigan, seeks an experienced Survey Research Operations Manager to oversee the logistics and processes for implementing large-scale multi-mode surveys. Initiate grant proposals in the areas of survey research and/or program evaluation, including: identifying funding sources and RFPs; conducting literature reviews; developing research question; designing research methods, data analysis plan, and data collection procedures.
Call Center Representative - Physical Therapy Clinic US Physical Therapy IncCall Center Representative - Physical Therapy ClinicPlymouth, MIOur team of licensed therapists and support staff work closely with patients to provide customized treatment plans and exceptional care. Our growing physical therapy clinic is looking for a Call Center Representative to be the first point of contact for patients seeking care and support.
PFANS Call Center Representative TEMP University of MichiganPFANS Call Center Representative TEMPAnn Arbor, MIThe mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving, and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future. Call Center position within the department of Patient Food and Nutrition Services that is dedicated to supporting patients departmental staff members and allied health professionals.
NewCall Center Representative I CSE Federal Credit UnionCall Center Representative ICanton, MichiganWhether by phone, email, or chat, you'll provide outstanding service, answer questions, process transactions, resolve account issues, and help members find products and services that fit their needs. Handling a high volume of calls regarding deposit and loan accounts, debit and credit cards, online banking, and other credit union products and services.
Aurora Response and Support Call Center (Healthcare/Mental Health) - Remote Aurora Community ServicesAurora Response and Support Call Center (Healthcare/Mental Health) - RemoteMIRemoteWe are seeking passionate and committed individuals to work in our call center; providing a one-stop resource for individuals needing a wide range of services, providing telephonic assistance with the Employee Achievement Program (EAP), Crisis Line, Scheduling/On Call, Injury Hotline, and Mental Health Support. For 40 years, Aurora has been a leader in providing customized services that support individuals with disabilities, chronic mental illness, and traumatic brain injuries in residential settings.
Customer Service Representative FLAMECustomer Service RepresentativeWarren, MichiganThe ideal candidate will possess excellent customer service skills which include excellent communication, both verbal and written, and problem-solving skills. The ideal candidate must have a minimum of one year of call center experience and be comfortable working in a fast-paced environment.
NewCustomer Service Representative Integra PartnersCustomer Service RepresentativeTroy, MIRemoteFull timeTo WOW our customers, you are driven by providing a best-in-class client experience for all parties both internally and externally, you take great pride in operating in a client-facing environment and value working cross-functionally to deliver innovative client and member-focused solutions. Integra Partners works with hundreds of healthcare providers of durable medical equipment, orthotics and prosthetics to help facilitate the care of thousands of patients per year.
CS Specialist I - Customer Service Center WesBanco IncCS Specialist I - Customer Service CenterAnn Arbor, MIAssists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests.