Every negative comment/experience will be addressed by a manager so that no customer leaves unhappy Be up to date on Slack, with particular attention to the Announcement Board and the Host, Pre-Shift, and Product Updates channels, before you arrive for your shift Maintain a reasonable response time for all Slack communication: a minimum of an answer to any correspondence before your next shift Arrive to work every day with a positive attitude, a willingness to learn, and prepared for the shift Ask for help when you need it; asking for help is a sign of strength, not a sign of weakness Additional Duties & Responsibilities: Help all departments whenever possible Assist service through food and beverage running, watering, and flipping tables. Build relationships with regular guests; and maintain good relations with our neighborhood and industry community members Act in a professional manner and represent Death & Co / Gin & Luck graciously whether you are in house, traveling, or at another local establishment Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook Physical Demands: The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours.