Serves as a veterinary Technical resource for product support, compassionate customer service, and veterinary guidance in disease management and control by providing communication (telephone, email etc. ) to veterinarians, veterinary support staff, BIAH employees, or animal owners about product inquiries, quality complaints, and suspected adverse events that may arise by usage of or experience with BIAH products. + Provides communication (telephone, email etc. ) to veterinarians, veterinary support staff, BIAH employees, animal owners and producers about product inquiries, quality complaints, and suspected adverse events that may arise by usage of or experience with BIAH products.