networks · Troubleshoot daily telecom related issues in the areas of desk phones, call center applications, mobile devices, and data \ voice ports · Proven experience with telecom system PBX\ACD\UIP · Proven experience in asset management in the areas of hardware and software · Good technical understanding of network, telecommunications, and mobile devices · Proven experience with Call Center Environment Skills Matrix: · 1-5 years of experience developing, operating and maintaining voice, wireless video, and data comm. Job Description: Short Description: Voice and Data Communications Engineer Hybrid position - will require on-site reporting to OCIO office Complete Description: Duties and Responsibilities: · As part of the client technology team, this position is responsible for providing support to internal and remote users by installing, configuring, and upgrading client telecommunication products, including Avaya, CISCO, Aspect Unified Communication, Webex Audio\Video conferencing, VoiP, SIP, analog lines, eFax, and mobile devices.