Sample of a recommendation letter
Ever wanted to write a glowing letter of recommendation but weren't sure what it should look like? Here's a sample.
If you've ever been asked to write a letter of recommendation for a colleague, you may have been unsure of what to write. What do you comment on? How do you say it? What don't you say? Of course, it certainly helps if your colleague provides you with a job ad or position they're pursuing so you can customize your letter of recommendation to the job itself, but that's not always the case. Sometimes colleagues just need to have documentation on hand for the moment a job catches their eye and they want to apply. In that case, check out our recommendation letter sample here.
Re: Recommendation for Sharon Westman
Dear Hiring Manager:
I was initially impressed with Sharon Westman's enthusiasm, communication skills, and professional demeanor when I hired her four years ago as a customer service rep within JRW Inc.'s call center, and I am delighted to be writing this letter of recommendation. During the two years Sharon reported to me (I have since moved on to a different department), she consistently demonstrated all of these qualities and more, and I heartily endorse her for any customer service position.
Sharon is reliable, dedicated, and eternally upbeat. Her ability to calm angry or frustrated customers is unparalleled, and it is because of her excellence in this area that I repeatedly asked her to mentor new employees in the call center. Sharon multitasks effectively and is able to handle a high-volume workload. She consistently met or surpassed all weekly call center metrics (including customer satisfaction, call volume, and response time), and her daily written reports were accurate and thorough.
Of particular value to me as a former call center manager was Sharon's team player mind-set, enthusiastic embrace of change, ability to work with minimal supervision, and unwavering commitment to exceeding customer expectations. I regularly received unsolicited praise from customers commending Sharon's outstanding level of service, professionalism, and follow-through.
Organized and diligent, Sharon quickly learned technology systems and software that were unfamiliar to her when she first started with JRW, and she also attended optional professional-development seminars offered through the company. She is pursuing an associate's degree in business through evening classes at ABC Community College.
Sharon is a hardworking, top-performing customer service professional. She has my highest recommendation, and I am happy to furnish more details if you would like additional information.
Field Service Manager (former Call Center Manager)
A recommendation for your career
It's always a smart idea to offer to write a letter of recommendation for a colleague who you know is well qualified for the job in question. Consider it good career karma; after all, you never know when you'll need a letter of recommendation for yourself, and your colleague may be happy to return the favor. Looking for more savvy career advice? Here's a tip: Join Monster for free today. As a member, you'll get useful tips sent directly to your inbox. From interview questions and answers to how to get a promotion, you'll be prepared for each step of your career.