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Description
Administrative Assistant
Human Resources
Description
Essential Duties and Responsibilities:
This position aids both the HR Team and employees nationwide with various HR related questions, concerns and issues. Main responsibilities include assisting the Executive Director, Human Resources with various projects including communications, events, recruitment, onboarding, compensation, training, etc. Additionally, this position manages the HR general email and phone line, escalating issues/inquiries as needed to the proper team member or department.
- Manage the Human Resources Department general email and phone line, responding and/or escalating all inquiries within 2 business hours
- Frequently communicate with hiring managers nationwide via email or phone of new hire issues, concerns or questions, as needed
- Provide excellent customer service in all communication to employees and vendors
- Assist with updating employee records as requested
- Create and deploy communications to include weekly video, email, as well as annual surveys and employee engagement.
- Prepares and submits check requests, matches checks with bills and mails for timely payments, as requested
- Coordinates event planning and participation
- Provide analytical and technical support to employees as needed
- Identify HR matters/issues and escalate as needed
- Create and update materials found online including Social Media
- Effectively communicate HR policies and procedures to management nationwide
- Maintains compliance with all company and outside vendor policies and procedures
- Oversee and order office supplies and food deliveries for group meetings
- Assists with pulling various HRIS reporting and departmental procedures
- Serves as a backup to HR Coordinator role as requested by the HR Management
Other duties as assigned
Requirements
Education and/or Work Experience Requirements:
- Minimum of 2 years Administrative Assistant experience preferred
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
- Excellent computer proficiency (MS Office - Word, Excel, PowerPoint and Outlook, Online Enrollment, and ability to type 45+WPM)
- Excellent organizational skills and attention to detail
- Strong analytical and problem-solving skills
- Ability to act with integrity, professionalism, and confidentiality
- Proficiency with or the ability to quickly learn the organization's HRIS and talent management system
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
- High School Diploma or equivalent
Physical Requirements:
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
- Must be able to occasionally lift and carry up to 15 lbs.
- Must be able to talk, listen and speak clearly on telephone
- Must be able to sit for prolonged periods at a desk, while working on a computer
What You'll Love About Us
- Great Company Culture
- Top Workplaces 10 years in a row (2016,'17,'18,'19,'20,'21, '22, '23, '24, '25)
- Going Places. Company recently added to the Russell 2000 Index, attributing our strong growth
- Rest and Relaxation. Accrued sick / vacation leave and paid holidays
- Health Benefits. Medical with HSA and FSA options, dental, and vision
- Prepare for the Future. 401(k) with company match