Administrative Coordinator - Advancement

JOB SUMMARY

The Advancement Coordinator serves as a key operational and engagement partner within the Development team, directly supporting the Executive Director of Campaign Strategy in advancing annual and mid-level giving. This role is responsible for executing donor engagement initiatives, coordinating crowdfunding efforts, supporting the launch and growth of SEU's recurring giving program, and strengthening donor relationships through proactive outreach and stewardship.

The ideal candidate is highly organized, relational, detail-oriented, and passionate about helping donors invest in the mission of the university. This position blends project management, donor communication, campaign coordination, alumni engagement, and frontline outreach to help expand SEU's culture of generosity.

ORGANIZATIONAL RELATIONSHIPS

Reports to: Executive Director of Campaign Strategy

Supervisory Responsibility: N/A

Indirect Supervisory Responsibility:

ESSENTIAL DUTIES - May include, but are not limited to the following:

Donor Outreach & Stewardship (25%)

• Coordinate 20,000 donor outreach calls annually, including thank-you calls, stewardship calls, engagement outreach, event invitations, and campaign follow-up. These will be done in collaboration with the Advancement Graduate Assistants and scholarshipped student ambassadors.
• Build meaningful relationships with alumni, parents, friends, and donors through personalized communication.
• Document donor interactions and update records accurately within the CRM.

Crowdfunding Program Management (20%)

• Fully own and oversee SEU's crowdfunding initiatives from planning through execution and reporting.
• Partner with campus departments, student groups, athletics, and academic programs to launch and manage crowdfunding campaigns.
• Develop campaign timelines, communication plans, and stewardship strategies.
• Monitor campaign performance and provide recommendations for growth and optimization.
• Train and support campus partners participating in crowdfunding efforts.

Recurring Giving Program Support (20%)

• Support the launch and ongoing growth of SEU's recurring giving society/program.
• Assist with donor acquisition, retention, and stewardship strategies related to monthly giving.
• Coordinate recurring donor communications, welcome journeys, and engagement experiences.
• Help develop campaign messaging and materials that inspire long-term partnership.

Alumni Engagement Support (15%)

• Support alumni engagement efforts through strategic email communications and targeted outreach campaigns.
• Coordinate alumni communications related to university events, engagement opportunities, and giving initiatives.
• Assist in planning and executing VIP alumni experiences during Commencement ceremonies.
• Provide support for Homecoming activities, alumni receptions, and engagement events.
• Collaborate with campus partners to strengthen alumni participation and affinity with the university.

Annual & Mid-Level Giving Support (10%)

• Support the Executive Director of Development in the execution of annual and mid-level giving strategies and campaigns.
• Coordinate donor communications, stewardship touchpoints, and campaign logistics across multiple giving initiatives.
• Assist with donor pipeline management, reporting, and tracking within CRM systems.
• Help identify opportunities to deepen donor engagement and increase recurring support.

Administrative & Event Support (10%)

• Assist with advancement events, donor experiences, and engagement opportunities as needed.
• Coordinate scheduling, meeting preparation, mailing projects, and campaign logistics.
• Support data integrity and reporting related to annual and recurring giving initiatives.
• Collaborate cross-functionally with Marketing, Alumni Relations, Student Financial Services, and campus partners.

ADDITIONAL/NON-ESSENTIAL DUTIES

N/A

All remaining duties are considered "nonessential" within the context of the ADA, which means that the function could be reassigned to another employee in order to allow a disabled individual to hold the position. Alternatively, the manager could try to provide a reasonable accommodation so that the disabled individual could perform the function.

LOCATION

Lakeland Main Campus

EDUCATION

Required Education:

Bachelor's degree in marketing, business, education, finance or other related field.

Preferred Education:

Master's degree in marketing, business, education, finance or other related field.

LICENSES/CERTIFICATIONS

N/A

EXPERIENCE

Required:

3 years of experience in fundraising, nonprofit development, customer engagement, sales, communications, or related fields

Preferred:

5 years of experience in fundraising, nonprofit development, customer engagement, sales, communications, or related fields

Experience with CRM/database systems preferred.

KNOWLEDGE, SKILLS, AND ABILITIES

Required:

• Relationship Builder
• Strong Communicator
• Highly Organized
• Initiative & Ownership
• Collaborative Team Player
• Adaptable & Growth-Oriented
• Mission-Driven

Preferred:

Success Metrics

• Successful execution and growth of crowdfunding campaigns.
• Growth in recurring donor participation and retention.
• Completion of 20,000 annual donor outreach calls.
• Increased alumni engagement through communications and event participation.
• Increased donor engagement and stewardship touchpoints.
• Timely and organized campaign coordination and reporting.

WORK ENVIRONMENT

All employees are responsible for maintaining an environment that is free from discrimination, intimidation, harassment, including sexual harassment.

• This position is not considered non-essential for the purposes of Emergency Response.

Physical Requirements:

• Office Environment: Ability to work primarily in an office setting, which involves sitting for extended periods.
• Computer Use: Proficiency in using computers for various tasks, which requires hand-eye coordination and manual dexterity for typing and handling office equipment.
• Communication: Strong verbal communication skills for meetings, presentations, and interactions with staff, students, and parents.
• Mobility: Capability to move around the office and campus as needed for meetings and events.
• Standing: Ability to stand and walk for extended periods of time for meetings and events.
• Lifting: Occasionally lift and carry items such as files, documents, or small office equipment weighing up to 20 pounds.
• Visual Requirements: Ability to read and interpret data on computer screens and printed documents.
• Hearing and Speaking: Adequate hearing to participate in conversations and phone calls, and clear speaking ability for effective communication.

Travel:

No

Schedule:

Monday - Friday, 8:00 am - 5: 00 pm. This is a 12-month, salaried, exempt position.

TRAINING

All new hires and employees transferring into a new position will have a 90-day probationary period within which to learn the functions of the job and to be evaluated. Following the probationary period, the employee can transition to regular status, have the probationary period extended in order to receive more training, or employment can be terminated. Required compliance training is as follows:

1. Four to six weeks to learn details of job

2. Twelve weeks to perform all job related duties

SAFETY

• SEU promotes a safe working environment. Employees are responsible for completing assigned tasks safely and efficiently, and supervisors are responsible for creating and maintaining a safe work environment.
• Employees must report any unsafe work conditions or practices, as well as any near-miss incidents, to their supervisor and Risk Management.
• Work-related injuries must be immediately reported to Security and Human Resources. When life or limb are at risk, please dial 911. Supervisors and employees should ensure that injury/accident reports are submitted to the Office of Human Resources within 24 hours of the incident.
• Emergency Employees report for or must remain at work in emergency situations. Dismissal or closure announcements do not apply to this position, unless instructed otherwise by your direct supervisor or a member of the Leadership Team.

SCREENING

All full-time positions at SEU are deemed security-sensitive and require background checks. Employees required to drive their own personal vehicle, a rental car or an SEU vehicle in performance of their duties must pass an MVR records check and meet the requirements of the University's insurance carrier in order to meet the requirements of the position.

DISCLAIMER

SEU is an at-will employer. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. The employer retains the right to change or assign other duties to this position.

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

SEU is committed to providing a workplace that is free from unlawful discrimination and harassment. All forms of discrimination against or harassment of a person because of his or her identification within a protected category are strictly prohibited and will not be tolerated. This prohibition applies equally to conduct by and against employees, vendors, visitors, and students.

Southeastern University is committed to equal opportunity in employment and education and does not discriminate on the basis of race, color, sex (including pregnancy), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. The equal opportunity policy will apply in University programs and activities, and all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination and all other terms, conditions and privileges of employment. All employees of Southeastern University, by continued employment, agree to abide by the policies contained in the Employee Handbook and in the SEU Mission, Vision, Statement of Faith and Community Covenant.