Job Description
Company Description
Additional Information
Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that.
Job DescriptionAs a Benefits Specialist, you will be the day-to-day point of contact for employees on health, wellness, retirement, leave, and family-building programs, and you will help keep enrollment and vendor operations running accurately. This is a temporary position of approximately 6 months’ duration. This is a 6-month temporary assignment.
What you'll do
- Support implementation of standalone medical, dental, vision, HSA/FSA, life, disability, leave, EAP, and family-building and caregiving programs, including carrier and vendor setup and plan configuration
- Support migration of employee and enrollment data from our current benefits platform over to our existing HRIS system (Workday)
- Answer employee questions on medical, dental, vision, HSA/FSA, retirement, leave, disability, life insurance, and family-building and caregiving benefits, and resolve issues with carriers and vendors.
- Process new hire, qualifying life event, and termination enrollments in the benefits administration platform, keeping records accurate and timely.
- Support post-annual open enrollment: build communications, employee 1:1 sessions, test system configurations, and reconcile elections.
- Audit carrier and vendor eligibility files and invoices, and flag and fix discrepancies.
- Coordinate with payroll on benefit deductions.
- Help maintain compliance with ACA, ERISA, COBRA, HIPAA, and 401(k) requirements, including notices and filing support.
- Keep benefits documentation, intranet pages, and FAQs current.
- Contribute to reporting, process improvements, and special projects.
- Assist with any other benefits-related transition items
- 3+ years of experience in benefits administration
- Working knowledge of group health and welfare plans and 401(k) plans
- Familiarity with benefits regulations (ACA, COBRA, HIPAA, ERISA)
- Intermediate to advanced Excel or Google Sheets experience
- Clear, empathetic communication with employees at all levels, and discretion with confidential information
Preferred
- Bachelor's degree in HR, business, or a related field
- Experience with Workday
- Experience with a benefits administration platform
- Experience supporting open enrollment and post-open enrollment activities
- Experience with leave of absence a plus
- Exposure to family-building, caregiving, or leave programs
- Benefits certification (e.g., CEBS, SHRM-CP, PHR) or progress toward one
- Candidates located in Dallas or Austin Texas are highly preferred
Additional Information
Assignment timeline - This is a 6-month temporary assignment.
Due to business, legal, and payroll considerations, Care.com is unable to hire candidates who reside in the following states: Alaska (AK), Arkansas (AR), California (CA), Delaware (DE), Hawaii (HI), Iowa (IA), Idaho (ID), Maine (ME), Minnesota (MN), Mississippi (MS), Montana (MT), North Dakota (ND), Nevada (NV), Oregon (OR), Rhode Island (RI), South Dakota (SD), West Virginia (WV), Wyoming (WY), Vermont (VT).
Company Overview: Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products—from child and elder care to pet care and home care.
Salary Range: $43 – 47/hr The base salary range above represents the anticipated low and high end of the salary range for this position. Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Care.com's total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO).
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Numbers & Facts
| Location | Dallas, Texas (Remote) |
| Job Type | Full-time |
| Industry | Internet Services |
| Salary | $43–$47 |
| Company Size | 500 to 999 employees |
| Year Founded | 2006 |
| Website | https://www.care.com/careers-p1089.html |
About Company
Care is a global need without geographic or demographic boundaries. At some point, every person and every family will have care needs, be it for children, seniors, pets or even homes. Our mission is to improve the lives of families and caregivers by helping them connect in a reliable and easy way. Our solutions help families make informed decisions in one of the most important and highly considered aspects of their family life: finding and managing quality care for their loved ones. In providing families a comprehensive marketplace for care, we are also building the largest global destination for quality caregivers to find fulfilling employment and career opportunities. We strive to help our members - families and caregivers - pursue their passions and fulfill the basic human need of caring for each other.
Founder and CEO Sheila Lirio Marcelo wanted to transform the way families and businesses around the world address their care needs. Care.com launched in the U.S. in 2007 and today, we are the world's largest online marketplace for finding and managing family care, with more than 30.8 million members, spanning over 20 countries.
Care.com's premise is simple: Our consumer matching solutions allow families to search for, qualify, vet, connect with, and ultimately select caregivers in a low-cost, reliable and easy way. Our platform also provides caregivers with solutions to create personal profiles, describe their unique skills and experience, and otherwise differentiate themselves in a highly fragmented marketplace.
We understand that care is an exceptionally personal matter and impacts the most important aspect of families' lives which is why we provide an array of services and resources to help families make safer and more informed hiring decisions. The Care.com Safety Center offers a comprehensive Safety Guide, which details numerous tools, resources and tips to assist families through the search and hiring process. Through third-parties, we also offer three tiers of background checks which vary in comprehensiveness.
Care.com's global footprint began to expand in 2012 when we launched in the UK and Canada, followed by the acquisition of Berlin-based Besser Betreut, the largest online care portal in Europe. In every territory in which we operate, the fundamental service remains the same but is tailored to meet the unique cultural needs of its membership.
As Care.com has grown, so has the scope of the products and services we offer. Our consumer payments solutions enable families to not only electronically pay a caregiver but also subscribe for tax preparation services through our Care.com HomePay product. We have also expanded our marketplace beyond the direct family-to-caregiver interaction. We currently serve employers by providing access to our platform to more than 600,000 employer-sponsored families, and we enable care-related businesses, such as daycare centers, nanny agencies and home care agencies, to market their services to our care-seeking families and recruit our caregiver members.
Skills
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