Clerical Assistant

Clerical Assistant

JOB-10048018

Anticipated Start Date

November 16, 2026

Location

New York, NY

Type of Employment

Contract Hire

Employer Info

Our client provides top-ranked care, dozens of inpatient and outpatient specialties, and mental health services with a team of highly trained and caring medical professionals who are compassionate, culturally competent and patient centered. Their vision is to be a fully integrated health system that enables New Yorkers to live their healthiest lives. Many of their roles are temp-to-hire, giving our client and our candidates the opportunity to ensure they are the right fit for a full-time position, as this comes with career advancement opportunities and excellent benefits. In fact, over 30% of our candidates have converted to full-time positions at our client.

Job Summary

We are looking for individuals to join our client’s team as Clerical Assistant. Under the direction of the Assistant Director, Social Medicine, the temp will identify and support patients with health-related social needs (HRSNs). The Social Medicine team in the Office of Clinical Services and Population Health is responsible for developing and operationalizing tools and workflows to identify and address health-related social needs (HRSNs) across the healthcare system. The temp identified for this role will work with members of the Social Medicine team to outreach a targeted group of patients, assess them for HRSNs, and ensure they are connected to the appropriate internal or external resources to address those needs.

Job Description

• Conduct outreach to patients including but not limited to making phone calls as directed by Assistant Director and Social Medicine team leadership
• Follow a script for asking patients about their HRSNs, using judgement to discuss the specific needs of the patient
• Document outcome of screenings using electronic health record so that there is a record of the patient’s HRSNs
• Track progress of patient outreach using Excel spreadsheets in line with company patient data sharing policies
• Refer patients who have HRSNs to internal or external partners based on guidance from the Assistant Director and Social Medicine team leadership
• Support Assistant Director in modifying outreach and assessment workflows or referral workflows as needed
• Support additional patient outreach projects related to HRSN identification and resource connection to support the Social Medicine team objectives
• Participate in regular Social Medicine team meetings, as needed
• Participate in the Office of Ambulatory Care and Population Health meetings and activities, as needed
• Report regularly to the Assistant Director for support and feedback; participate in program and project improvement efforts

Skills Required

• Three years’ experience
• Microsoft Office (e.g. Word, Excel, and Powerpoint); Electronic Health Record (Epic, MyChart)
• Strong computer literacy and comfort learning new computer programs
• Strong reading and writing skills
• Proficiency in speaking a language other than English, preferably Spanish, Haitian Creole, Mandarin, Bengali, Russian, Cantonese, French, Arabic, Hindi, Urdu, Albanian, or Korean

Education/Training/Certifications

• High School Diploma or GED equivalent

Additional Requirements

• Schedule Notes: Hybrid, 1-2 days onsite per week at Central Office. 9am-5pm schedule.

Pay Rate

• $22 - $26 per hour, based on experience, skills, and market factors

HirePower Personnel, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or other characteristics protected by law.