Administrative Skills, Customer Support/Service, Intuit Quickbooks, Inventory Management, Microsoft Excel, Microsoft Outlook, Microsoft Word, Order Supplies, Problem Solving Skills, Team Player, Telephone Skills, Time Management, Up-Selling
Customer Service/Admin Assistant
- · Answering phones and assisting guests with bookings, payments, and questions.
- · Upsell products and offer great alternatives when plans change
- · Accurately document guest details and follow all policies and procedures
- · Maintaining and Creating Excel spreadsheets
- · Inventorying merchandise and stocking.
- · Help resolve concerns with patience, positivity, and problem-solving skills
- · Friendly, confident communicator with strong customer service skills
- · Flexible availability to work 5 days out of 7, including weekends
SKILLS NEEDED:
** Experience working in a professional office environment
** Exceptional organizational and time management skills
** Team player, willingness to help with various office tasks
** Experience using Excel, Outlook, Word, QuickBooks
** Experience ordering office supplies and inventory management