Human Resources Generalist

SUMMARY

The Human Resources (HR) Generalist at the Marin City Health & Wellness Center (MCHWC) oversees the human resources responsibilities for the organization and serves as a liaison between staff and executive leadership. Responsibilities include oversight of the recruitment and on-boarding processes, employee relations and performance management, platform oversight, advisement on regulatory compliance, personnel records maintenance, and ongoing staff training and development. The HR Generalist will have a broad knowledge of human resources functions and will maintain and evolve HR best practices and standards.

AREAS OF RESPONSIBILITY

• Ensures compliance around federal and state labor/employment laws and ensures that HR activities reflect best practices and the institutional values of MCHWC.

• Oversees recruitment processes, including identifying candidates, scheduling interviews, conducting reference checks and issuing employment offer letters.

• Conducts employee on-boarding and tracks all new hire and termination compliance.

• Oversees employee termination processes, including exit interviews

• Partners with Controller and Finance Manager on payroll-related activities.

• Coordinates and organizes performance reviews and processes.

• Investigates complaints brought forward by employees in a timely and confidential manner.

• Responsible for management of employee personnel files to ensure compliance with local, state, and federal requirements.

• Responsible for ensuring Employee Handbook is updated on an annual basis and compliant with applicable laws.

• Enhances job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities.

• Conducts periodic staff satisfaction surveys. Track and report trends to management.

• Maintains the organization's employee database and prepares reports as needed.

• Gathers and analyzes data and trends with useful HR metrics, like time to hire and employee turnover rates.

• Maintains employee confidence and protects human resource operations by keeping information confidential and records secure.

• Other job duties as directed or assigned.

EDUCATION, EXPERIENCE AND SKILLS

• Bachelor's degree in Human Resources or equivalent experience.
• At least four years' experience in HR and/or related fields.
• Well-versed in employment and labor law, equity regulations, HR functions and best practices.
• Efficient HR administration and record-keeping skills.
• General business knowledge.
• Strong communication and relational skills.
• Works comfortably under pressure and meets tight deadlines.
• Strong decision-making, problem solving skills, and organizational and conflict management skills.
• Meticulous attention to detail.
• Excellent written and verbal communication skills.
• Ability to handle and maintain confidential information.
• Strong computer experience with proficiency in Word, Excel, PowerPoint, Outlook.
• Working knowledge of ADP.
• Fluency in social media, particularly in researching and recruiting candidates through technology and media channels.
• End-user technology skills a plus with HR software and platforms.
• Job candidate interviewing skills.
• Ability to develop and carry out manager and employee training programs.
• Aptitude and demonstrated experience of payroll and overseeing employee benefits.
• Ability to work with diverse populations and teams.
• Experience in a community health center setting working with under-served populations (preferred).