Office Administrator

Company Overview

Grand View Roofing & Exteriors is a home improvement team serving South Jersey. The company highlights ongoing training, team support, and opportunities for career growth.

Overview

Grandview Roofing & Exteriors is seeking a detail-oriented and customer-focused Office Administrator to join our growing team. This role is responsible for handling incoming calls, coordinating dumpster scheduling, processing customer payments, and maintaining accurate records within our CRM system. The ideal candidate is organized, dependable, and enjoys providing excellent customer service.

Duties

• Schedule and coordinate dumpster deliveries and pickups for customers.
• Manage dumpster appointments and ensure timely communication with customers and vendors.
• Track scheduling activities and customer information within the company CRM system.
• Process customer payments and maintain accurate payment records.
• Update customer accounts and job information as needed.
• Support daily office operations and administrative tasks.
• Work closely with the production, sales, and operations teams to ensure a smooth customer experience.

Qualifications

• Previous office administration, customer service, or scheduling experience preferred.
• Strong communication and phone skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Basic computer proficiency and ability to learn CRM software.
• Strong attention to detail and problem-solving skills.
• Professional and friendly demeanor.

What We Offer

• Competitive hourly pay of $18.50 - $19.00 per hour.
• Company Paid Outings
• Supportive team environment.
• Opportunities for growth and advancement within the company.
• On-the-job training.

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person

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